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Jeff Wyler Dixie Honda

Louisville, KY

4.8
469 Reviews

5224 Dixie Hwy

Louisville, KY

40216

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Showing 469 reviews

March 30, 2024

Tony and the team at Jeff Wyler Honda made our car buying experience the best I’ve ever had! From the sales manager Trey to Jeffery in finance, they all were professional, knowledgeable and not pushy in any More

by joe.iii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Rutledge, Trey, Jeffery Royse.
Apr 01, 2024 -

Jeff Wyler Dixie Honda responded

Joe, we're delighted to know that Tony and the rest of our team at Jeff Wyler Honda Auto Mall provided you with an excellent car-buying experience. Thanks for your kind words and please don't hesitate to reach out if we can be of service again in the future!

March 28, 2024

One of the best experiences with a dealer I have had and I was very skeptical walking in. Shawn smith was excellent to work with and was upfront the entire time. In and out in know time. Highly recommend More

by Sam Huff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn smith
Mar 28, 2024 -

Jeff Wyler Dixie Honda responded

Hi Sam! It's great to know that Shawn and our team at Jeff Wyler Honda Auto Mall could provide you with a top-notch experience. We appreciate your recommendation!

March 27, 2024

Terrible customer service! I scheduled an appointment 3 days out about a car listed on their lot. Was in contact with 3 different employees about our scheduled time and day. Dr More

by Sarahp_92
Recommend Dealer
No
Employees Worked With
Camari Philips, Joanna Rednour
Mar 28, 2024 -

Jeff Wyler Dixie Honda responded

Sarah, thank you for the review. We sincerely apologize for any frustration or inconvenience this experience may have caused and will utilize your feedback to help improve our processes & communication moving forward. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Ryne Pinto - General Manager - ryne.pinto@jeffwyler.com

March 27, 2024

I was skeptical about working with a dealership in another state because of a previous experience at another one…but it turns out these guys are true to their word/deals. Would definitely use them aga More

by sisandzeus2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey and Marco
Mar 27, 2024 -

Jeff Wyler Dixie Honda responded

We're glad to know that our team at Jeff Wyler Honda Auto Mall could provide a positive experience for you, especially with the distance involved. It's great hearing how well Trey and Marco took care of everything! We look forward to working with you again in the future.

March 26, 2024

Wonderful sales rep Tony and financial coach Jeffery I love the professionalism in these two young men More

by crystalroyse75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler was my sales person Jeffery was my financial
Mar 26, 2024 -

Jeff Wyler Dixie Honda responded

Hi Crystal! We're delighted to know that Tony and Jeffery provided you with a professional experience at Jeff Wyler Honda Auto Mall. Thanks for sharing your feedback, we appreciate it!

March 23, 2024

The service men are friendly and great customer service. I waited for my car to be serviced. Facility is clean. They let you know how your car is, and any further maintenance needs More

by blessedpatty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Harris
Mar 25, 2024 -

Jeff Wyler Dixie Honda responded

We're glad to know you had a positive experience with our service team at Jeff Wyler Honda Auto Mall. We always aim for top-notch customer service and clean facilities, so it's great to hear that reflected in your visit!

March 21, 2024

They low-balled me on my trade-in (offered $11k when $20k was Kelley Blue Book. I pushed back and then they raised their trade-in offer (why didn't they just start with a nice honest fair offer???). Then the More

by BrenVille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don Satterly
Mar 21, 2024 -

Jeff Wyler Dixie Honda responded

I'm sorry to read about your experience. It's important for us to be transparent and fair in all our dealings with customers, so it's concerning that you felt otherwise. We'd like the opportunity to address these issues directly with you and work towards a resolution. Please reach out at your earliest convenience - we're here ready to listen and help where possible. Thank you, Ryne Pinto - General Manager - ryne.pinto@jeffwyler.com

March 20, 2024

The wife and I loved working with Shawn and the other members. They made it a laid back and easy time to buy out new Pilot. More

by Cacnurse86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 21, 2024 -

Jeff Wyler Dixie Honda responded

Hi! We're so glad to know that Shawn and our team at Jeff Wyler Honda Auto Mall made your car buying experience laid back and easy. Enjoy your new 2024 Honda Pilot!

March 19, 2024

Rick was wonderful and so helpful! Appreciate all the staff and what they did to get me in the HR-V. More

by pratherdcats5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
Mar 20, 2024 -

Jeff Wyler Dixie Honda responded

We really appreciate you taking the time to leave Jeff Wyler Honda Auto Mall this awesome review, thank you!

March 19, 2024

Very straightforward minimal nonsense got the price I was hoping for all and all a great experience. More

by Tim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dawntay Porter
Mar 19, 2024 -

Jeff Wyler Dixie Honda responded

Tim - Your feedback is much appreciated! Thank you for supporting Jeff Wyler Honda Auto Mall.

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