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Jeff Wyler Chrysler Jeep Dodge of Lawrenceburg

Lawrenceburg, IN

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363 Reviews

875 E Eads Parkway

Lawrenceburg, IN

47025

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Showing 363 reviews

July 26, 2017

Sales and Service We bought two cars from this location and are very happy with all aspects. One is a 2011 and one is a 2015. We bring our vehicles here for all our m More

by barbara brockmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Reckers
July 21, 2017

Very friendly...knowledgable..not pushy I am the third person in my family to purchase a vehicle from this location. We are all thrilled with our vehicles. Brian took time to explain to me More

by JulieC2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Steenhoek
July 06, 2017

Oil Change and Tire Rotation 3500 Dually Excellent Service and Professionalism as always, so glad that I have Wyler-Lawrenceburg as my service shop for my 2015 Ram 3500 Dually - they know the More

by mgagliardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric in Service
June 30, 2017

best service dept.in town i have been taking my dodge ram and jeep grand cherokee there all the time since wyler took over business,and i always took my vehicles there when joe More

by bburton4x4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric (service writer),,and chuck the service manager
June 28, 2017

Sales and service Exceptional from Brian Steenhoek, before and after the deal. The service team under Chuck Reckers is also engaging, knowledgeable, and excellent provi More

by Marty from Burlington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Steenhoek
June 19, 2017

See Brian! Highly recommend this dealership and especially Brian Steenhoek! Brian was very caring, knowledgeable, and helpful in the search and purchase of a Je More

by pferndaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Reckers and Finance guy (sorry, forgot his name), Brian Steenhoek
June 19, 2017

Out of towner I was from out of town and not a normal customer. I called the day before and got an appointment to have my oil changed. They got it done in 30 minu More

by Big D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
June 17, 2017

Excellent service Very helpful with finding exactly what we were wanting. They were super friendly & helpful with showing how everything worked! Appreciated them locat More

by Kelli04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Messmore , Brian Steenhoek
June 16, 2017

Thank you Brian was great! He was very patient and helpful with our buying process! Overall, was a great experience, will definitely spread the word. Thank you More

by J&E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Steenhoek
May 31, 2017

Service was a joke Had an absolute awful experience. A simple oil change and tire rotation should not take 7 hours to complete with an appointment schedule. Appointment More

by Mooch
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Hutton
Jun 15, 2017 -

Jeff Wyler Chrysler Jeep Dodge of Lawrenceburg responded

We are very sorry for what happened when you brought your vehicle in for service. Unfortunately, when we had to address the recall and the heated seat, we could no longer run it through the quick lube technician with whom you had your appointment. We should have gotten your permission to address the recall and we are sorry they did not communicate with you on this issue so you could choose whether or not you wanted them to address the issue. Thank you for telling us about what happened. We will do our best to learn from this mistake and try to make sure we handle cases like this better in the future.

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