Jeff Wyler Chrysler Jeep Dodge Ft Thomas

Excellent Customer service. Employees very knowlegable about products and service. Described procedures in terms I understood. I have been to this dealership many times and bought my car there. They can about products and service. Described procedures in terms I understood. I have been to this dealership many times and bought my car there. They can always get me in when I need to and they are very timely when servicing my car. More

I was turning in a leased vehicle and shopping for a car to purchase as I did not want another lease. I was unsure of my price/payment options and Mr. Goines worked with me to get the payment I needed and to purchase as I did not want another lease. I was unsure of my price/payment options and Mr. Goines worked with me to get the payment I needed and a car I am very happy with. I was however, not pleased with the finance/extended warranty department as I felt pressured into purchasing the extended warranty and when I called to cancel it, received no return call confirming this was taken care of. I had to call on more than one occasion to confirm this cancellation. More

I chose this dealership because Todd and jeff gave everything possible to help me get the car i wanted. and gave it there all so try to get me this vehicle. The staff was very curtious to my expectati everything possible to help me get the car i wanted. and gave it there all so try to get me this vehicle. The staff was very curtious to my expectations and knew exactly hat i wanted and helped get the car i needed. This being the 3rd car i bought from them i appreciate the help and time theyput into it. More

My wife saw an add in the Kenton County paper advertising the rebates and incentives offered by Jeff Wyler of FT Thomas. When I called to verfiy the accuracy of the add in the paper not only was the paper a the rebates and incentives offered by Jeff Wyler of FT Thomas. When I called to verfiy the accuracy of the add in the paper not only was the paper accurate, but the sales man knew about the rebates/incentives and confirmed the add accuracy right away. Dan (sales man) knew what inventory he had on the lot and was able to explain the options in detail over the phone. My wife then made the trip to evaluate the cars and Dan did an excellent job showing her all models and explaining the options available in each. Dan was very respectful with my wife and did not apply any pressure to purchase a vehicle. This made my wife very comfortable and allowed her to think about the cars options that were most important to her. After my wife had left the dealership I had a discussion with her and we decided it was worth going down and discuss the price with Dan. He and I had a very good negotiation. Dan was willing and able to hear my voice in the negotiation and did not ever insult my offers no matter how low I started out... After a firm and brisk negotiation we came to an agreement with in 2% of my expectations. When we picked up the car the following day we filled out the paper work and the Finance manager was extremely helpful (I apologize I forgot her name) and was excellent at discussing the additional coverage plans and insurance options. The sales manager was excellent as well and was able to deliver below my expectations on a interest rate (I apologize again as I forget his name as well). I highly recomend Jeff Wyler Dodge in Ft. Thomas. More

Working with Todd and his team was great. We have never had a better experience when purchasing a new car. Todd even went out of his way for us after the sale when we needed to purchase extra head phones had a better experience when purchasing a new car. Todd even went out of his way for us after the sale when we needed to purchase extra head phones for the van. The service after the sale has been excellent. We just had our first oil change at the dealership and the service guys went out of their way to be nice! Thanks! We are customers for life. More

During my visit to Jeff Wyler in Ft Thomas, I was really impressed with the level of service that I was given. To set the scene, it was a snowy day, and when I came to look at a truck, AJ had pulled the tr impressed with the level of service that I was given. To set the scene, it was a snowy day, and when I came to look at a truck, AJ had pulled the trucks I was interested in buying into the garage area so my children and I could look at the differences in the 2 models without being in the cold. That was only the first of 3 things that made my experience a great one. The second was when my children were getting restless, AJ took them into the waiting area, got them a coloring book each and something to drink, and turned on cartoons! That means a lot to parents with small children, just because of the level of service, and the caring attitude. Then as mentioned before, the third reason my expereince was great was that when coming to pick my truck up, it was slushy, and the roads were a mess, they offered to have me bring the truck back after the roads were cleared and re wash and clean my truck. In my opinion, this was the best customer service and level of care that I have ever seen before. When you add in being treated like "family", it makes all the difference in the world. Thank you to AJ Osman for really surpassing my EVERY expectaion. I will be back in the future because of you. More

We had a wonderful experience with our sales person and the dealership. This is our second time buying from the dealership and would recommend it to anyone. We were not pressured to buy and felt comforta the dealership. This is our second time buying from the dealership and would recommend it to anyone. We were not pressured to buy and felt comfortable with the experience. Next time we are in need of a car we will return to the dealership. More

Danny was very helpful when I was buying my new car. He catered to my every need, and made sure I got what I wanted at the price I could afford. Every time I go to get my car serviced (Oil Changed, Tires catered to my every need, and made sure I got what I wanted at the price I could afford. Every time I go to get my car serviced (Oil Changed, Tires Rotated etc.) Danny always comes and says Hi, and makes sure everything is going good. I will tell anyone I know looking for a new car to come to Jeff Wyler and talk to Danny! More

Our son needed a good used vehicle for work and school. The Jeep that he had needed too many repairs; we walked in cold to Steve and explained the problem and exactly how much we could afford. Immediately The Jeep that he had needed too many repairs; we walked in cold to Steve and explained the problem and exactly how much we could afford. Immediately he understood our problem and provided a list of used cars that matched what our son would afford. The deal was completed in under three days and as as extra bonus, he took the old Jeep for a small trade in value (even though it was not drivable at the time). We are extremely satisfied, especially since our son loves his new car and feels confident it will provide the transportation he needs. More

I have purchased several new Chrysler vehicles from Tom Gleason over the last 5 years and have worked extensively with Scott Williams in the service department. Both of these gentlemen have been extremely Gleason over the last 5 years and have worked extensively with Scott Williams in the service department. Both of these gentlemen have been extremely professional and competent in all of my dealings with them, which has absolutely been the reason for my repeat business. It is extremely rare in any industry to find such a consistent, customer-first approach to doing business. I would not hesitate to recommend Jeff Wyler Chrysler, Ft Thomas to anyone. More