
Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
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all the staff made the whole buying experience a pleasure... very easy to deal with! just good people! i would refer a friend to this dealership to purchase their next vehicle and service. you can f pleasure... very easy to deal with! just good people! i would refer a friend to this dealership to purchase their next vehicle and service. you can feel comfortable just walking around the show room and lot have a coffee... no presure to buy now! they seem to just want you to enjoy the buying experience.. More
When I bought my used Honda Element from Jeff Wyler Chrysler Jeep in Fort Thomas I was very impressed with their friendly and super helpful sales staff. My husband came down for a test drive and to ma Chrysler Jeep in Fort Thomas I was very impressed with their friendly and super helpful sales staff. My husband came down for a test drive and to make and offer for the car but I had to work. The sales woman called me, gathered all the information needed for the loan and then I drove in to sign the paperwork. I was in and out of the dealership within an hour! That evening, we noticed some physical damage to the vehicle that we weren't aware of when we purchased the car. We called and spoke to the sales manager who asked us to bring it in the next day. Two days later the car was repaired and returned to us at no cost and they provided a rental for the days they had the car. I can not say enough about the employees at this dealership and how valued they made me feel! I would strongly recomend any of the Jeff Wyler dealerships. Regards, Christy More
Everyone who works in this service department are professionals and go out of their way to make each service visit a pleasant experience. I made an unscheduled visit today 3/30/2010, when the "engine professionals and go out of their way to make each service visit a pleasant experience. I made an unscheduled visit today 3/30/2010, when the "engine malfunction light" illuminated. Ms Patton was able to work me into their schedule, thoroughly explained what was required to make the necessary repairs, and then had them done in a timely manner. I could not ask for more. Ms Patton, as well as everyone there, makes this service department the best. I would allow anyone else to service my Chrysler 300. More
We have three vehicles, one was purchaed at Jeff Wyler-Ft. Thomas. We were favorably impressed with their inventory of vehicles. Our salesman, Steve Jones, did a great job covering all the bases b Wyler-Ft. Thomas. We were favorably impressed with their inventory of vehicles. Our salesman, Steve Jones, did a great job covering all the bases but the congrats go to the competent, complete service department. Deonia Patton, Dallas Duncan, James Fish are getting the job done expertly. More
I originally purchased this Crossfire from Wullenweber in Cincinnati. They are no longer a Chrysler dealer and Jeff Wyler in Ft. Thomas was close to where I work at the Great American Ball Park. I had notice Cincinnati. They are no longer a Chrysler dealer and Jeff Wyler in Ft. Thomas was close to where I work at the Great American Ball Park. I had noticed some paint failure on a trim strip above the passenger side door. The factory warranty was set to expire in a few days so I stopped by Jeff Wyler during my lunch break to schedule a repair of the paint issue. While I was there I noticed my right rear tire was low. Deonia had me pull into a service bay and the tire was inspected and the air topped off on the spot. I pointed out a few small stone chips on the hood and was informed their chip repair specialist would be in latter that week. The next day I dropped off the Crossfire and drove my Jeep for the next few days while the repairs were performed. It was a week of rainy weather so I would have been driving the Jeep anyway. I picked up the car Friday during my lunch break. The roof paint was covered by the warranty, the stone chip repair was performed free of charge and the right rear tire needed a plug to repair the leak, total cost to me...less than $20 ! The nice folks at Jeff Wyler gave me a free car wash before I left and aired-up a low tire on my Jeep while I was there; outstanding ! The paint repair looks very good and the level of service was top-notch. Thank you Deonia and Jeff Wyler, I WILL BE BACK. Brent Vinson More
My wife and I bought 2 cars from jeff wyler in a month and are still very happy with the service we recieve. I especially like the fact that the same employees are still there. It is nice to know you can and are still very happy with the service we recieve. I especially like the fact that the same employees are still there. It is nice to know you can stll go to a company and the service and commitment stay the same as it was the first time i went there. More
Brought my wife's car in for service and some attention to the charging system. As usual the service manager and the mechanic took care of the problem in a timely manner and I was on my way back home a ve to the charging system. As usual the service manager and the mechanic took care of the problem in a timely manner and I was on my way back home a very happy customer. I have been very happy with the service at this dealership for my other car too. Ken Skirtz More
I have been a customer of Jeff Wyler's for almost 30 years!! I keep coming back because of the "GREAT Service"! I was very happy when Jeff Wyler purchased this dealership in Fort Thomas. I use to go years!! I keep coming back because of the "GREAT Service"! I was very happy when Jeff Wyler purchased this dealership in Fort Thomas. I use to go to Eastgate and Dave King worked on my cars in the Service Department now I work with Jim Fish. He is FANTASTIC!! I totally trust his judgment and feel very comfortable when I am at that facility. I love my Jeep but it's the Service Department that keeps me coming back. Thank You, Linda Wamsley More
Overall, I think that my experience at the dealership went pretty well. Everyone that I dealt with was friendly and wanted to make sure that I was satisfied with the vehicle that I was purchasing. I thin went pretty well. Everyone that I dealt with was friendly and wanted to make sure that I was satisfied with the vehicle that I was purchasing. I think that I recieved a decent deal on the SUV that I purchased. The vehicle that I wanted wasn't at their dealership, but they made sure that the vehicle I wanted got to their dealership within a couple days. My only concern was that when I drove my new SUV off the lot, there was BARELY a half tank of gas in it. But besides that, they had the vehicle cleaned for me from the inside out. More
This was an exceptional service expereince. Dallas took us right in, explained the recall work needing required, provide a time esitmate and delivered as he stated. In times when customer service is sorel us right in, explained the recall work needing required, provide a time esitmate and delivered as he stated. In times when customer service is sorely lacking in our country, Dallas has proven that it's not totally lacking. Great job Dallas, you do deserve recognition for your efforts. So much so that so , that should I need any other service on our 2007 Dodge Nitro, I now know where I'm heading. Thanks for proving that you know that it is the "customer" that matters. More