Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
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Each time I have brought my car in I have had the pleasure of being taken care by Deonia Patton. She is extremely courteous and professional. The techs have my car ready in the time frame given to pleasure of being taken care by Deonia Patton. She is extremely courteous and professional. The techs have my car ready in the time frame given to me. They even wash my Jeep Wrangler. I would recommend this dealer due to the positive experience I have had with the Service Department. More
The facility is comfortable while waiting for car.All of the personnel were very helpful and courteous.The job was done very well and everything was in good working order. All the work was done in a timely the personnel were very helpful and courteous.The job was done very well and everything was in good working order. All the work was done in a timely manner and they cleaned the car when they were finished. More
Our overall experience with this dealership and Our overall experience with this dealership and salesperson was more than satisfactory. They answered all questions in detail. Our salesperson ( Our overall experience with this dealership and salesperson was more than satisfactory. They answered all questions in detail. Our salesperson (AJ) was friendly,informative and true to his word. We would definitely deal with this dealership and salesman again. More
I have had good service. I'm fully satisfied and I am a repeat customer. I bought my car from this dealer and have had maintenance and upgrade work performed as the service department. I frequently see D repeat customer. I bought my car from this dealer and have had maintenance and upgrade work performed as the service department. I frequently see Deonia Patton. I recommend friends and family to this dealer and service department. More
Our sales rep Daniel was terrific. He was very knowledgable about all the minivans we looked at, both new and used. He demonstrated how all the seats worked to create more space. He went on a te knowledgable about all the minivans we looked at, both new and used. He demonstrated how all the seats worked to create more space. He went on a test drive with both of us individually because we were there with both of our kids. Between the two of us we have purchased 8 to 10 cars combined, and neither one of us could recall a car salesman who did not try to sell us the car during the test drive except Daniel. I did some tests on the road that my Dad had taught me when I was a teenager, and the vehicle performed very well. I slammed on the brakes a couple of times and let go of the wheel to test the alignment. Our salesman and the finance manager worked with us on our deal. We traded in my wife's Saturn that was paid off, and even paid off my Elantra and still allowed us to keep it. We were very happy that we still had only 1 car payment, but still 2 vehicles. Most of all, what was impressive to us was how patient Daniel and Linda were with our kids. Our 4 year old son was all over the place touching every thing he could get his hands on. He even broke off a piece of a trophy Daniel had on his desk recognizing him as a 2 time winner of the employee of the month award for 2010. Daniel did not even bat an eye and pretended that it did not bother him, but I'm sure it must have. Linda gave our son and our 20 month old daughter a stack of her business cards to play with and let our son use her stapler to staple some of her business cards and blank pieces of paper together. He used all of her staples and Olivia our daughter threw a bunch of bite sized snacks all over the floor of Linda's office and Linda just laughed! Daniel and Linda were very personable and consumate professionals at the same time. We were there for over 4 hours and our kids were nuts but Daniel gave them both balloons and Linda was so understanding even when our son almost broke a tropy she had in her office. Whatever they are being paid, it is not enough! More
AJ was a very knowledgable salesman, his personality clicked with ours. We felt he was honest with us. He explained every question that we had and if he didn't have the answer, he got it quickly. I woul clicked with ours. We felt he was honest with us. He explained every question that we had and if he didn't have the answer, he got it quickly. I would recommend this dealership to anyone. We are absolutely satisfied with our new Chrysler 300. More
After bringing my car in for an oil change and to inspect a peculiar smell coming from under my hood, I was pleased to find that the certified technicians at Jeff Wyler Chrysler, Jeep, and Dodge were able to a peculiar smell coming from under my hood, I was pleased to find that the certified technicians at Jeff Wyler Chrysler, Jeep, and Dodge were able to get to the root cause and offer a solution to my problem. Turns out I had a cracked seal in my radiator and I agreed to get it replaced. I was originally quoted 2 days before I could get my car back becuase the parts were not local. Turns out I got my car back the very next day and was given a loner car free of charge so that I didin't have to miss work. I am very pleased with this experience and will be doing business there in the future, for certain. Thanks Jeff Wyler CDJ (especially Dallas Duncan, service tech.) He displayed high levels of professionalism and customer service. I would recommend this dealer to anyone who asks. Best Regards, Ken Budde Proud owner of a 2006 Chrysler 300c. More
I always bring jeep back here for all of my service needs. The people are very friendly and accomidating. it is very easy to get appointments and even easy to get in as a walk in. i have been comming h needs. The people are very friendly and accomidating. it is very easy to get appointments and even easy to get in as a walk in. i have been comming here for 2 years ever since i bought my jeep in 2008.I would definitely recommend them to everyone i know. More
all the staff made the whole buying experience a pleasure... very easy to deal with! just good people! i would refer a friend to this dealership to purchase their next vehicle and service. you can f pleasure... very easy to deal with! just good people! i would refer a friend to this dealership to purchase their next vehicle and service. you can feel comfortable just walking around the show room and lot have a coffee... no presure to buy now! they seem to just want you to enjoy the buying experience.. More
When I bought my used Honda Element from Jeff Wyler Chrysler Jeep in Fort Thomas I was very impressed with their friendly and super helpful sales staff. My husband came down for a test drive and to ma Chrysler Jeep in Fort Thomas I was very impressed with their friendly and super helpful sales staff. My husband came down for a test drive and to make and offer for the car but I had to work. The sales woman called me, gathered all the information needed for the loan and then I drove in to sign the paperwork. I was in and out of the dealership within an hour! That evening, we noticed some physical damage to the vehicle that we weren't aware of when we purchased the car. We called and spoke to the sales manager who asked us to bring it in the next day. Two days later the car was repaired and returned to us at no cost and they provided a rental for the days they had the car. I can not say enough about the employees at this dealership and how valued they made me feel! I would strongly recomend any of the Jeff Wyler dealerships. Regards, Christy More