Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
Filter Reviews by Keyword
By Type
Showing 854 reviews
Everyone was extremely helpful and patient. I never felt like I was being forced into a sale or vehicle that I didn't want. I came to the dealership knowing what I wanted but with a few questions and expect like I was being forced into a sale or vehicle that I didn't want. I came to the dealership knowing what I wanted but with a few questions and expectations. Everything was met and exceeded. Great job guys. More
Jim made the deal painless. Jim was straight forward and respectful of my time. I was impressed that he was patient even when another salesman tried to strong arm and fast talk the close. I needed informati respectful of my time. I was impressed that he was patient even when another salesman tried to strong arm and fast talk the close. I needed information, a couple of test drives and numbers. I did not need to be pushed towards the close. Actually, I'm unclear why the other salesman got involved. Jim gives car salesmen a good name. Heather Byer More
I had my PT Cruiser checked for warranty services. A tune-up was done plus oil change and lube and a few other minor services. Overall I am very pleased with the work. Everyone was very attentive and he tune-up was done plus oil change and lube and a few other minor services. Overall I am very pleased with the work. Everyone was very attentive and helpful. I felt like my car was in good hands. Cost estimates were timely and response time was great. I liked the shuttle service. Hargus was very attentive and helpful in my transportation needs. I gave this rating because I was made to feel like a person and not a number. Thank you. More
My wife and my experience here was great! We had great service! Doug was awesome to work with. My wife and I were on a budget and he bent over backwards to help keep us in that budget! He was very persona service! Doug was awesome to work with. My wife and I were on a budget and he bent over backwards to help keep us in that budget! He was very personable and really made our experience great! Linda was also great to work with she explained things to us in a manner that we understood and was very friendly! I would recommend this place to everyone! Thanks for the help we love our new car!! More
Service advisor was very helpful and answered all questions I had. Service was done in a timely manner. I bought the car used and had many questions. The service advisor went out of her way to get me questions I had. Service was done in a timely manner. I bought the car used and had many questions. The service advisor went out of her way to get me the information I needed. I will return for any other services I may need. More
Dallas Duncan is my service associate. He is a credit to your organization. He always goes out of his way to give me first class service. He is the BEST !!! I've been coming to Wyler for the past four years your organization. He always goes out of his way to give me first class service. He is the BEST !!! I've been coming to Wyler for the past four years, ever sense I purchased my 2006 Durango. THANK YOU DALLAS More
I was disappointed in the overall experience. I was told that I would have a six month/6000 mile warranty, then was told I would not. After talking to the general manager, he said that he would honor the wa that I would have a six month/6000 mile warranty, then was told I would not. After talking to the general manager, he said that he would honor the warranty & would send a letter confirming that statement. It has been a month & after calling the GM to remind him of the letter, I still have not received the letter. The windshield had a chip in it that was repaired & not replaced, but you can still see the chip. I was very disappointed in that process & ultimate result. I was told at the time of purchase that the gentleman who fixes the windshield does so on Wednesdays from 9-6 & when my son took the car there on a Wednesday at 4:30, the gentleman was gone. I was consequently told that he only did this on Wednesdays from 10-1, which for someone who works full time, is not very convenient. I was also told at the time of purchase that the car had 3 fairly new tires - I have already had to replace 2 tires. I was twice told that I could bring the car back, but because I really needed a car for my son, that really was not an option. The car I purchased was a 1999 Honda Civic with a little over 113,000 miles on it, so I realize that the car was not going to be in perfect condition, but I also feel that, for safety reasons, the windshield should have been replaced & I do not believe that the tires were fairly new. I also feel that you should not put a car on any of your lots that you would not buy, no matter the age, & I feel that was not the case with this car. After my experience, I would have a hard time recommending the Ft. Thomas dealership to anyone. More
Yes I would recommend Jeff Wyler Jeep to everyone!! There are several reasons why I would recommend Jeff Wyler. I got the best price around on my new 2011 Jeep Wrangler!!! Their knowledge of the jeep a There are several reasons why I would recommend Jeff Wyler. I got the best price around on my new 2011 Jeep Wrangler!!! Their knowledge of the jeep and it's feature were second to none!! They were friendly, not pushy like some dealers!!! We will definitely be going back for our future purchases!!! Melinda Parks 2011 Jeep Wrangler Deep Cherry Red More
I have previouly purchased a car at Jeff Wyler Dodge and received such good service and pricing with this dealership, so when my sister said she wanted to purchase a new van I told her she needed to go to t received such good service and pricing with this dealership, so when my sister said she wanted to purchase a new van I told her she needed to go to the Jeff Wyler Dealership. From the time we arrived at the dealership we received great service. Our salesman (David Hixenbaugh) was very freindly and knowledgable. Our expenience with Jeff Wyler was excellant as usual. More
My beloved 2000 GMC Jimmy was totaled in an auto accident in early December. I had been so isolated without a car, I had to leave my grief behind and find another 'friend' to hit the road with. I browsed t in early December. I had been so isolated without a car, I had to leave my grief behind and find another 'friend' to hit the road with. I browsed the internet and liked what I saw at Jeff Wyler in Ft Thomas. I drove over and started looking at the inventory on the lot. Greg came to offer his assistance and showed me some used vehicles. I found a Jeep (2010 Renegad) that had what I wanted except the color was not appealing to me. Greg said he did not want me to wake up in 6 months and not like the car I had bought!! So we headed for the new cars and Greg let me look at the new cars alone. He was not pushy or opinionated! I found a 2011 Liberty with a 'chrome' package.....very nice. It had all I wanted. Greg manuvered it out of it's line up and let me take it for a ride. It was 'love in first gear'.....and second, third and so on. At $31,000 the Liberty was not affordable to this lowly church worker...but Greg was not going to give up on uniting me with another car that would let me love it for 10 years!! He found $6000 in rebates and dealer offerings that brought the 2011 to within $255 of the 2010. It was as Greg said, "A no brainer". Greg walked me through the paper work and even held a downpayment check so that I could drive my new "hot momma" car home. I still miss 'Jimmy' but my 'Libby' is a car that I feel comfortable and confident driving. And because it is dark charcoal grey, I have to wonder, is it true? Do I look thinner in a black car??? More