Back

Jeff Wyler Chrysler Jeep Dodge Ft Thomas

Ft Thomas, KY

3.7
854 Reviews

100 Alexandria Pike

Ft Thomas, KY

41075

Directions

By Type

Showing 854 reviews

April 06, 2011

Everyone was extremely helpful and patient. I never felt like I was being forced into a sale or vehicle that I didn't want. I came to the dealership knowing what I wanted but with a few questions and expect More

by srgntwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kelly daugherty
March 31, 2011

Jim made the deal painless. Jim was straight forward and respectful of my time. I was impressed that he was patient even when another salesman tried to strong arm and fast talk the close. I needed informati More

by BettyJune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mitchell
March 23, 2011

I had my PT Cruiser checked for warranty services. A tune-up was done plus oil change and lube and a few other minor services. Overall I am very pleased with the work. Everyone was very attentive and he More

by josephw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dioena and Hargus
March 12, 2011

My wife and my experience here was great! We had great service! Doug was awesome to work with. My wife and I were on a budget and he bent over backwards to help keep us in that budget! He was very persona More

by obrien.402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Kurzynski, Linda Burken
March 08, 2011

Service advisor was very helpful and answered all questions I had. Service was done in a timely manner. I bought the car used and had many questions. The service advisor went out of her way to get me More

by peggymckiernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deonia Patton
February 16, 2011

Dallas Duncan is my service associate. He is a credit to your organization. He always goes out of his way to give me first class service. He is the BEST !!! I've been coming to Wyler for the past four years More

by NickSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Duncan
February 03, 2011

I was disappointed in the overall experience. I was told that I would have a six month/6000 mile warranty, then was told I would not. After talking to the general manager, he said that he would honor the wa More

by lisaad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Bryant & Tom Gleason
Feb 10, 2011 -

Jeff Wyler Chrysler Jeep Dodge Ft Thomas responded

We are sorry to hear that you were not 100% satisfied with your experience. We did attempt to resolve this issue and were willing to honor the 6/6 warranty, and even offered to allow you to return the vehicle for a full refund. We understand the vehicle was sold "as-is" due to its age and high mileage, and did repair the windshield. Our goal is to satisfy every customer, and we apologize that you were not fully happy.

Mar 24, 2011 -

Jeff Wyler Chrysler Jeep Dodge Ft Thomas responded

We are sorry to hear that you were not 100% satisfied with your experience. Our GM made great effort to resolve this to your satisfaction, including offering to allow you to return the vehicle for a full refund. The vehicle was sold as-is due to its age and mileage, and we did repair the windshield damage. We are sorry you were not fully happy.

February 02, 2011

Yes I would recommend Jeff Wyler Jeep to everyone!! There are several reasons why I would recommend Jeff Wyler. I got the best price around on my new 2011 Jeep Wrangler!!! Their knowledge of the jeep a More

by muhlinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
January 12, 2011

I have previouly purchased a car at Jeff Wyler Dodge and received such good service and pricing with this dealership, so when my sister said she wanted to purchase a new van I told her she needed to go to t More

by dshartig
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hixenbaugh
January 03, 2011

My beloved 2000 GMC Jimmy was totaled in an auto accident in early December. I had been so isolated without a car, I had to leave my grief behind and find another 'friend' to hit the road with. I browsed t More

by beckyschen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bryant
...
79
...