Jeff Wyler Chrysler Jeep Dodge Ft Thomas

I give this rating because Keith Jenkins was extremely helpful! I was in an accident last week and my van was totaled. Needless to say, I was not originally wanting to buy another one, but didn't have m helpful! I was in an accident last week and my van was totaled. Needless to say, I was not originally wanting to buy another one, but didn't have much choice. Once I learned my van was not going to be fixed, I looked online at several dealerships to replace it. After looking at used van prices and milage, my husband and I decided to purchase a new one. I found a few 2011 vans (new) online and wanted to see them in person. I called the dealerships and learned that Jeff Wyler was the only one to actually HAVE the 2011 vans as posted online. Keith was the salesperson I spoke with when I originally called and he was understanding of my situation and said to please stop in and they would be glad to help me find what I was looking for. That night, my husband and I looked at 2012 Toyota Siennas and the salesperson was not very helpful. He kept telling us why we shouldn't buy a Honda or Chrysler/Dodge, Kia, or Nissan, but didn't really sell the Sienna. We went ahead and asked for an estimated monthly payment and it was not in our ballpark. The next day, Saturday, my husband and I went to Jeff Wyler as I told Keith we would. As soon as we walked in a gentleman asked if he could help us. I told him we were there to see Keith. Keith came over to greet us and remembered the conversation from the previous day. He did not try to pressure us into getting something we didn't want. He asked us what options we were wanting and the price range we were hoping to get. He took us to a few 2011 Town and County's and explained the differences. Then asked if any of them fit what we were hoping for. We ended up with a Town and Country Tourning that, to this point, I absolutely LOVE! The business manager was also very polite and helpful. He helped us find a reasonable intrest rate and explained extra contracts that we could purchase, but didn't pressure us either way. This dealership was very "no nonsense" and I truely appreciated that since I really wasn't in the car buying mode. They helped make the loss of my other van and the payments of a new one more bearable. More

This superior rating was given because Keith could not have been more helpful. He was very professional with no pressure to buy. Keith was very helpful in finding the truck that would be the most benefi have been more helpful. He was very professional with no pressure to buy. Keith was very helpful in finding the truck that would be the most beneficial to my needs. My son was getting quite antsy and Keith even offered to go out to my new truck and sit with him, so that I could complete the deal, which I thought was awesome! The business end of the deal went pretty quickly; no sitting for extended amounts of time. Thanks to the finance department. More

Jeff Wyler dealership and my salesperson Ernie Seymour worked very hard to get me in the price range that I needed to be in. Made sure that all my questions were answered and made sure that they moved me worked very hard to get me in the price range that I needed to be in. Made sure that all my questions were answered and made sure that they moved me through the buying process with as much speed as possible... Ernie was great and really looked out for my interests and needs!!!! More

Keith was a very professional salesmen that made sure our experience at Jeff wyler was enjoyable. Finding the right car and the right price was important to me, and Keith helped me with that pursuit from the experience at Jeff wyler was enjoyable. Finding the right car and the right price was important to me, and Keith helped me with that pursuit from the moment we met. He served as a great ambassador to the Jeff wyler family for myself and my fiancee (for whom we were buying the car). I am sure to do buisness with your dealership again thanks to Keith. More

jAMES AND THE PEOPLE THAT WE CAME IN CONTACT WITH WAS OUR GUARDIAN ANGEL THAT DAY FOR IN OUR VISIT WE DID NOT KNOW THAT WE WOULD BE BRINGING HOME A CAR WE HAVE BEEN WAITING FOR IN THE LAST YEAR AND A HAL OUR GUARDIAN ANGEL THAT DAY FOR IN OUR VISIT WE DID NOT KNOW THAT WE WOULD BE BRINGING HOME A CAR WE HAVE BEEN WAITING FOR IN THE LAST YEAR AND A HALF. YOUS WERE ABLE TO DO THAT FOR US AND IT WAS EVERYTHING WE WANTED AND MORE IN THIS CAR WE NOW OWN. IT IS IN FACT A BETTER CAR THAN A FORD EDGE THAT WE WERE LOOKING TO BUY . THIS IS A DREAM FOR US AND WE WNT TO THANK JAMES AND THE COMPANY FOR WHAT THEY DID FOR US. AGIN THANK YOU WITH OUR OF OUR HEARTS. THANK YOU JAMES PLEASURE WAS OURS. More

Felt rushed ? But the service was overall good . Also In the future when closing a deal they might not be so much In a hurry to get home, Even if It's 8:30 pm. The lot tech was In a hurry to leave and did a the future when closing a deal they might not be so much In a hurry to get home, Even if It's 8:30 pm. The lot tech was In a hurry to leave and did a sub standard job on detailing a new vehicle ! Though Ernie Semour was A good salesman ! The sales manager needs to smile more when dealing with customers and not act to Important to say hello when some one says good evening ? More

My experience was very good. Jerry was very helpful to my mom and I in helping me find a used jeep wrangler that was nice. I would recommend to friends and family to visit this dealership and Jerry. mom and I in helping me find a used jeep wrangler that was nice. I would recommend to friends and family to visit this dealership and Jerry. More

Jerry is such a great salesman. He kept looking for a car I was looking for and the right price. He found it and I bought it the same day I looked at it at the dealership. He is very, very friendly and car I was looking for and the right price. He found it and I bought it the same day I looked at it at the dealership. He is very, very friendly and knows his stuff. I was there for about four and a half hours and he explained everything and answered all my questions so that I could understand. This is the second car I ever bought and I felt very comfortable buying this car since I'm a 64 year old women. If anyone reads this, and needs to buy a car, ask for Jerry Smith. You won't regret it. One of Jerry's satisfied customers, Judy More

Overall experience was very good. My husband and I had visited several other Dodge dealerships before coming into the Fort Thomas showroom. Keith Jenkins our salesman was excellent and we feel we were g visited several other Dodge dealerships before coming into the Fort Thomas showroom. Keith Jenkins our salesman was excellent and we feel we were given a fair amount on our tradein as well as the price of our Grand Caravan. We have in the past taken cars in for service at Jeff Wyler and satisfied with the customer service. I would definitly recomment Jeff Wyler in Ft Thomas and especially rfecommend Keith Jenkins More

I was in the market to get into a bigger car when I came across the Jeff Wyler website. My credit was not the greatest so I was looking at some older mini vans that I thought I could afford so when Jerry br across the Jeff Wyler website. My credit was not the greatest so I was looking at some older mini vans that I thought I could afford so when Jerry brought me a 2011 Grand Caravan with low miles and alot of options I was amazed. The price of the van was within my price range. Jerry was very friendly and professional. With my credit the way it was and the the trade that I had to offer Jerry and the rest of the Jeff Wyler team worked hard to get me in the best car payment that I could afford. I strongly recommend Jerry Smith and the Jeff Wyler dealership of Ft Thomas. More