
Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
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Greg had worked with me on the internet before my visit to the dealership and had been very cordial and professional. He had offered me what I thought was a good deal on the car that I wanted. He had even to the dealership and had been very cordial and professional. He had offered me what I thought was a good deal on the car that I wanted. He had even offered to come in on his day off to show me a car. He met me when I arrived and provided a car loaded with even more options and a better color (in my opinion) so when I completed my test drive he shouldn't have been at all surpised that I was sold on the car. He then let me drive that car home for an errand and when I returned he completed the deal and offered my a car payment I could afford. It was after that when the experience went downhill. I've bought many cars in my life. Several from that very dealership. But I've never had to wait that long to sign the paper work. Even for the tent sale!!! And you can imagine how many more cars were sold that day! Greg did a wonderful job and I love my car. Steve even made me wait while he suffled his papers the next day and all I had to sign was the title to one of the vehicles I traded in. I retired from the State of KY. I know paper shuffling when I see it. More
I again am a satisfied customer. I took my van in for maintenance and received excellent customer service and my van was taken care of and repaired/fixed as deemed by me. The service tech found some oth maintenance and received excellent customer service and my van was taken care of and repaired/fixed as deemed by me. The service tech found some other minor things wrong and corrected the problem as well. I alway receive the best service possible because I believe the service repair techs are concerned about ensuring your vechicle is safe to drive. The quality of work by the service techs is very important to me as a customer and I feel I receive quality work. The team at Jeff Wyler are very professional and courteous and make you feel like family. More
Very friendly and helpful. Appreciated Steve, the finance manager, giving me alternate options for the warranty. Overall, it was a nice experience, especially for my 19 year son. finance manager, giving me alternate options for the warranty. Overall, it was a nice experience, especially for my 19 year son. More
Jerry was great to work with. I will definitely go back! I purchased a certified Ram 1500 and have no pressure buying. The financing was great and everybody I dealt with was great! I purchased a certified Ram 1500 and have no pressure buying. The financing was great and everybody I dealt with was great! More
Mr. Jenkins was helpful, friendly, and very professional. He made our purchase a pleasurable experience. He was not pushy, and gave us plenty of privacy to discuss the purchase. Great job, Keith Jenkins! He made our purchase a pleasurable experience. He was not pushy, and gave us plenty of privacy to discuss the purchase. Great job, Keith Jenkins! Everyone we have come into contact with at the dealership has been courteous and professional. More
Stopped at dealership with no notice for check engine light.I talked to Dan about two weeks ago because oil was low. Dan had car serviced and back on road in about two hours. light.I talked to Dan about two weeks ago because oil was low. Dan had car serviced and back on road in about two hours. thank you Tom Reckers More
The service we received at Jeff Wyler in Fort Thomas was wonderful. The staff was very friendly, helpful, answered any and all questions that we had as well as went above and beyond to make us comfortable wonderful. The staff was very friendly, helpful, answered any and all questions that we had as well as went above and beyond to make us comfortable with the experience. More
My husband and I went to another Jeep dealership closer to where we lived and received horrible customer service. We were originally looking at the Jeep Liberty but discovered at the "other" dealership th to where we lived and received horrible customer service. We were originally looking at the Jeep Liberty but discovered at the "other" dealership this car would not meet our needs. After the horrible experience at the "other" dealership my husband called Jeff Wyler to inquire about the headroom in the Jeep Cherokee. The call was given to Keith Jenkins who went over and above to find out the answer to his questions. He spoke to Keith on Thursday and I went to the dealership Friday afternoon to take a test drive and talk to them about my trade in. I went back to work and Keith and I worked out the final details on the phone Friday afternoon. I went and picked up my new car that Saturday morning. Everyone that I talked to was just great and very friendly. I would recommend this dealership to anyone looking to purchase. More
Very fair and objective when looking at my vehicle. They have never tried to gouge me or try to convince me that me vehicle needed unnecessary services. Their inspections have been thourough, work done well have never tried to gouge me or try to convince me that me vehicle needed unnecessary services. Their inspections have been thourough, work done well, priced right. I trust them. More
Great buying experience! The atmosphere was very relaxed and enjoyable. The salesman Keith Jenkins described the vehicle to me over the phone. His description was very accurate and made the drive to see the and enjoyable. The salesman Keith Jenkins described the vehicle to me over the phone. His description was very accurate and made the drive to see the vehicle worth while. I would like to say thanks and a job well done. More