Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
856 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 856 reviews
October 14, 2013
I have never had a bad experience at Jeff Wyler Chrysler Jeep Dodge in Ft. Thomas. Deonia Patton is always very nice and when I was in a hurry, she got me in and out very quick. The facility was clean inc Jeep Dodge in Ft. Thomas. Deonia Patton is always very nice and when I was in a hurry, she got me in and out very quick. The facility was clean including the restrooms. Getting service done on my Jeep is always stress free. Employees there are friendly. Thank you. More
by Jeep12Cherokee
Employees Worked With
Deonia Patton
October 11, 2013
Keith was very professional and helpful, always keeping our happiness in mind. Very knowledgeable and service oriented! We felt we were treated fairly and got a great deal! our happiness in mind. Very knowledgeable and service oriented! We felt we were treated fairly and got a great deal! More
by ratlifvs
October 10, 2013
After deciding to buy a new car, we did some research and decided to go to Jeff Wyler Jeep for our purchase. Nate Hogel was our rep and we could not have been happier! He was nothing but courteous and helpfu decided to go to Jeff Wyler Jeep for our purchase. Nate Hogel was our rep and we could not have been happier! He was nothing but courteous and helpful through the entire process. I am not an easy customer (I like to do all my research and I know I can be a little difficult) but Nate made the whole sale a breeze. He gave candid answers to my questions, and I did NOT feel pressure at any time during the sale. He gave helpful input when I asked, but I did not feel like he was trying to "sell" me a car- just help me find the car I wanted to buy. I will always go to Nate for future purchases, and have already recommended him to friends and family. Thanks, Nate! I am a customer for life for sure! More
by lmf1234
Employees Worked With
Nate Hogel
October 09, 2013
I CALLED AT 4:55PM IN A PANIC! My drivers side window was I CALLED AT 4:55PM IN A PANIC! My drivers side window was down and wouldn't go back up. I was told to come right in and they would see what was going I CALLED AT 4:55PM IN A PANIC! My drivers side window was down and wouldn't go back up. I was told to come right in and they would see what was going on. I got to the service department at about 5:15pm and was assisted right away. My window was fixed in no time. I even made it home before dark!! More
by Manwee32
Employees Worked With
John or Josh, I am awful with names!
October 04, 2013
Deonia and Ernie are great people and would be a great asset to any company so please do not let them leave your company. Thank you Deonia and Ernie asset to any company so please do not let them leave your company. Thank you Deonia and Ernie More
by Ellinghausen
Employees Worked With
Deonia Patton
October 01, 2013
My experience was great. Deonia was very professional and helpfill. My truck was repaired faster that I expected. The maintenance contract I purchased with the Truck in March of 2013 paid all but $200. just helpfill. My truck was repaired faster that I expected. The maintenance contract I purchased with the Truck in March of 2013 paid all but $200. just like the contract stated. More
by bwinters02
Employees Worked With
Deonia Patton
September 29, 2013
Was wanting a car so went in to jeff wyler ft thomas ky very pleasent dealer ship a coworker introduceme to mr philip anneken very plesent gentelmen so me the chysler 200 2013 vey helpfull i told him nev very pleasent dealer ship a coworker introduceme to mr philip anneken very plesent gentelmen so me the chysler 200 2013 vey helpfull i told him never had new car and he worked with me and got me a great deal and the staff was wonderfull the dealership was great so i would reckomend to go back and get a car thnk you philip for doing what you do More
by mminter
Employees Worked With
Jerry Smith
September 24, 2013
I came in to the dealership a little intimidated....being a single woman, I am always a little leery about going to buy a car by myself for fear of being taken advantage of. But Keith Jenkins was wonderful a single woman, I am always a little leery about going to buy a car by myself for fear of being taken advantage of. But Keith Jenkins was wonderful and made the process as painless as possible! He is extremely kind and honest, and I felt like I got a smoking deal with my car. Jerry Smith was great as well-we got through the paperwork quickly and he was kind and honest, too. Thank you for making it a good experience for me and I would recommend your dealership to any of my friends! Julie Wages More
by jbjwages
Employees Worked With
Jerry Smith
September 20, 2013
I talked to Keith Jenkins on the phone. I asked him to personally go out and look at the car that I was talking about and he said that he would call me back in 5 minutes. He called me back in 15 minutes personally go out and look at the car that I was talking about and he said that he would call me back in 5 minutes. He called me back in 15 minutes and I started to ask him about the specific questions I had about the car. At that point he explained to me that he "just went and grabbed the keys and had not gone out to the car" so he would not be able to answer my questions. He then put me on hold so that he could go and do what he said he was originally going to do and go get the car. I waited on hold for about 5 minutes. He got back on the line and I started to ask him questions about the car. He then told me that "You should just come and see it for yourself" rather than answering my questions. I then explained to him that I was over 2 hours away and would need to have my questions answered before I would make the drive. He then told me that he took the car in on trade about a week ago and it was nice. So, I asked him if the car had 2 keys? To which he did not know the answer to this question either. He was of no help, not interested in selling a car, and possibly one of the laziest salesman I have ever dealt with. He blatantly LIED to me telling me that he would go out to the car and that he took it on trade last week but did not know if it had 2 keys. He furthermore went on to explain to me that I would not be able to get a deal on the car either because of the several imperfections that he would not confirm and that they would stick at HIGH RETAIL PRICE without having reconditioned the vehicle at all. This was a horrible experience, I don't remember being so disrespected by anyone this lazy ever. McDonalds will provide you better customer service than Keith. I suggest sending him there for some training since he is blowing out customers left and right. He sounds like a very expensive part of this organization since he is costing them so much money. More
by smc1242
September 18, 2013
Great Dealer with Awesome Service! I have had positive experiences here when receiving service and my purchase was hassle free, so give them a try. experiences here when receiving service and my purchase was hassle free, so give them a try. More
by RMood
Employees Worked With
Keith Brown, Jerry Smith
