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Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
854 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 854 reviews
November 29, 2013
Best oil change experience that I've had for a long time. The staff was friendly and helpful in pointing me in the right direction to initiate the service, and the quality of work and professionalism time. The staff was friendly and helpful in pointing me in the right direction to initiate the service, and the quality of work and professionalism was great. In addition, the showroom is clean and comfortable and yields an overall pleasing experience. Nice job! More
by JWJeep13
Employees Worked With
Deonia Patton
November 11, 2013
I recently purchased a 2013 Dodge Ram using Keith Jenkins as my salesperson. I was impressed with his knowledge of the truck. After a bad experience at with a salesman at another Chrysler dealership a few as my salesperson. I was impressed with his knowledge of the truck. After a bad experience at with a salesman at another Chrysler dealership a few years back, it was refreshing to see that they don't all operate the same way. Keith also went to bat for me numerous times to get the best price on the truck, and I left feeling that I was able to strike a deal that I was comfortable with. The truck was delivered very clean, with a full tank of gas. He even went so far as to call a few days later to be sure I was still satisfied. More
by tarlinghaus
November 02, 2013
Keith was great to work with, helpful and knowledgable. I saw the jeep advertised on the Internet and drove down from Columbus n my way to Florida to look at it. The buying process was quick and easy so I wa saw the jeep advertised on the Internet and drove down from Columbus n my way to Florida to look at it. The buying process was quick and easy so I was back on the road in less than three hours. Daniel in the service department was helpful in explaining the features of the truck and helping me transfer things from my trade in to the new Jeep. Overall excellent service. More
by Scottmiggo
November 02, 2013
I have purchased many vehicles in my lifetime and dealt with numerous sales reps and dealerships. Phillip Anneken made this the best experience by far. His patience in answering all of our questions ass with numerous sales reps and dealerships. Phillip Anneken made this the best experience by far. His patience in answering all of our questions assured us that we had made the right decision in picking Jeff Wyler Chrysler/Jeep/Dodge to purchase our new Jeep Cherokee! More
by choade
November 01, 2013
10/27/31 - My 2007 Cherokee would not start. I agreed to the $80 diagnostic fee at Wyler. Was told that I'd hear back probably between 11 and 1 the next day and would be notified before anything is done an the $80 diagnostic fee at Wyler. Was told that I'd hear back probably between 11 and 1 the next day and would be notified before anything is done and any charges made. He said that they sell and work on Cherokees when I asked. 10/28/31 - Did not get a call so I called Wyler after work around 5:30 for a status. After being transferred 4 times, she said that they did not know why it wouldn't start and that a tech spent 4 hours on it which would cost me $95 per hour. I explained that I did not want to pay that and she said: "you're not going to pay the $80?" I answered "Yes, I agreed to pay $80, but I was suppossed to be called before any other charges are made". After more discussion, I said not to proceed and she said it was still hooked up to diagnostic equipment and could not be picked up today - that tomorrow they would finish up and let me know. 10/29/31 - I received a call around 3:45 pm saying that she informed the tech not to proceed and I needed to pay the $80 before it could be towed. I asked "Was there a diagnosis". She answered that there were a couple "open circuits" and that it has "major electrical problems". 10/31/13 - I had it towed to Kings and they fixed a bad starter motor, blown fuse and wire. Also fixed my leaking thermostat. I received my Fitness inspection and Treatment Plan from Wyler in the mail and their results are a recommendation for $1054 for brakes and for diagnosing/finding a coolant leak - checked my tires and wiper fluid, etc. Did not provide any info for the reason I brought it in, that my vehicle would not start. Kings fixed my vehicle problems in one day for less than that recommendation. Wyler had my vehicle for 2 days and provided no info to why it would not start. More
by karmaJam
Employees Worked With
was there a man named David? (10/27/13), Deonia Patton
October 31, 2013
Keith was a wonderful person to deal with...very helpful and professional. My mom will be looking to acquire a new vehicle in the next year or so and as far as our family goes....he now has a customer for and professional. My mom will be looking to acquire a new vehicle in the next year or so and as far as our family goes....he now has a customer for life!!! More
by speags
October 17, 2013
I was very impressed with our Sales Professional, Keith Jenkins. He was knowledgeable, friendly and very professional. Due to his easy manner and experience he made our car buying adventure quick and simpl Jenkins. He was knowledgeable, friendly and very professional. Due to his easy manner and experience he made our car buying adventure quick and simple. He treated my husband and I like we were old friends. We both agreed that we will be buying our future cars at Jeff Wyler Chrysler Jeep Dodge and through Keith Jenkins. More
by Jodistewart
October 14, 2013
I have never had a bad experience at Jeff Wyler Chrysler Jeep Dodge in Ft. Thomas. Deonia Patton is always very nice and when I was in a hurry, she got me in and out very quick. The facility was clean inc Jeep Dodge in Ft. Thomas. Deonia Patton is always very nice and when I was in a hurry, she got me in and out very quick. The facility was clean including the restrooms. Getting service done on my Jeep is always stress free. Employees there are friendly. Thank you. More
by Jeep12Cherokee
Employees Worked With
Deonia Patton
October 11, 2013
Keith was very professional and helpful, always keeping our happiness in mind. Very knowledgeable and service oriented! We felt we were treated fairly and got a great deal! our happiness in mind. Very knowledgeable and service oriented! We felt we were treated fairly and got a great deal! More
by ratlifvs
