Jeff Wyler Chrysler Jeep Dodge Ft Thomas

Great Experience Nathan was our salesman and was awesome! He worked to get us the payment we wanted and the car exceeds our expectations. Thanks so much Nathan and Jef Nathan was our salesman and was awesome! He worked to get us the payment we wanted and the car exceeds our expectations. Thanks so much Nathan and Jeff Wyler! More

Do NOT trust any Jeff Wyler location!! STAY FAR AWAY! I purchased a “certified” 2014 2500 for almost $30k. After signing paperwork I overheard a worker telling my salesman that the truck ha STAY FAR AWAY! I purchased a “certified” 2014 2500 for almost $30k. After signing paperwork I overheard a worker telling my salesman that the truck had not been certified. I confronted the salesman because I was very upset and he set it up that the truck would go through the inspection and be certified..this is AFTER I signed the paperwork and officially purchased what was supposed to already be a ceritified vehicle. During the inspection..the truck caught on fire! They replaced the damaged parts..but ever since then the truck has had serious electrical issues due to the fire that they say started at the battery terminal. I took it there to be repaired...but they can’t determine the reason of why it has all the electrical issues. I can’t even find another mechanic to work on it because it’s an electrical issue that no one wants to mess with and it’s very expensive. So now here I am..with an almost $30,000 truck that the dash shorts out and turns off and on while I’m driving and the headlights dim in and out so bad that I can’t even drive it at night that the dealership doesn’t know how to fix and no other mechanic wants to even touch even if I had the money to pay for it. I’ll be posting this to every page I can to make sure people are aware of the way I was scammed, lied to and deceived so they don’t get screwed the way I did. Please do not trust any Jeff Wyler location!! More

Crooks they post cars they dont have then double the price They listed several vehicles on line pre certified and ready to go. I called they said yes come on in. Vehicles were not there and the one that was ne They listed several vehicles on line pre certified and ready to go. I called they said yes come on in. Vehicles were not there and the one that was needed service we agreed to price then they called and raised the price . Crooks More

Awful!!! How can a routine oil change be awful? Easy, go to Jeff Wyler service department. I didn’t receive an item check list of the service I was provided. They didn’t check the cabin or the air Easy, go to Jeff Wyler service department. I didn’t receive an item check list of the service I was provided. They didn’t check the cabin or the air filter and they both needed changing. ( I always check those filters before service so I know what needs to be done) I’m not sure of what they did or didn’t do. But I know this, I will never go to Jeff Wyler again... I wouldn’t recommend Jeff Wyler to anyone, and if you’re a minority steer clear of Jeff Wyler of Fort Thomas, KY. More

Service Department JT Franklin has been my service advisor for a long time. He always has done right by me. He gets me in for my oil changes in a timely manner and goes JT Franklin has been my service advisor for a long time. He always has done right by me. He gets me in for my oil changes in a timely manner and goes way above and beyond. There are not many individuals that I know of that operate at this magnitude. I highly believe in customer satisfaction customer service. JT Franklin fits that bill to a T. More

Service Dept Tommy in Service has gone over and above to help us with my Dart and Town and Country. He IS customer service. Thank you so much! Tommy in Service has gone over and above to help us with my Dart and Town and Country. He IS customer service. Thank you so much! More

Always have a posirive experience here. I have been coming here for years for both purchasing vehicles & servicing of those vehicles. This is the 4th Jeep that I have owned. Bought it in 20 I have been coming here for years for both purchasing vehicles & servicing of those vehicles. This is the 4th Jeep that I have owned. Bought it in 2006 & still in excellent condition. All my services have been preformed by this dealership. I would not hesitate to recommend them. More

Excellent Servive Always a pleasure to set an appointment for service work to be done from oil changes to factory recalls. all work is done in a timely and professional Always a pleasure to set an appointment for service work to be done from oil changes to factory recalls. all work is done in a timely and professional manner. My Truck is always cleaner when they get finished than when I took it in. The car washes are a bonus...I love it. Always a great pleasure to work with Deonia. More

Safety recall work performed. Had two safety recalls that had to be taken care of. Called and made appointment. Later discovered I could not make that appointment and had to resche Had two safety recalls that had to be taken care of. Called and made appointment. Later discovered I could not make that appointment and had to reschedule. Using their online scheduling service I changed appointment to a Monday morning at 07:30 am. Dropped the truck off on Sunday evening so they would have first thing in the morning. Got a call around 10:30 am that truck was done. Work was completed in a timely manner. Really like the online scheduling service. Got a quick reply that new appointment was set. Note that price is N/A due to manufacturer recall. More