Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
Filter Reviews by Keyword
By Type
Showing 854 reviews
Crooks they post cars they dont have then double the price They listed several vehicles on line pre certified and ready to go. I called they said yes come on in. Vehicles were not there and the one that was ne They listed several vehicles on line pre certified and ready to go. I called they said yes come on in. Vehicles were not there and the one that was needed service we agreed to price then they called and raised the price . Crooks More
Awful!!! How can a routine oil change be awful? Easy, go to Jeff Wyler service department. I didn’t receive an item check list of the service I was provided. They didn’t check the cabin or the air Easy, go to Jeff Wyler service department. I didn’t receive an item check list of the service I was provided. They didn’t check the cabin or the air filter and they both needed changing. ( I always check those filters before service so I know what needs to be done) I’m not sure of what they did or didn’t do. But I know this, I will never go to Jeff Wyler again... I wouldn’t recommend Jeff Wyler to anyone, and if you’re a minority steer clear of Jeff Wyler of Fort Thomas, KY. More
Service Department JT Franklin has been my service advisor for a long time. He always has done right by me. He gets me in for my oil changes in a timely manner and goes JT Franklin has been my service advisor for a long time. He always has done right by me. He gets me in for my oil changes in a timely manner and goes way above and beyond. There are not many individuals that I know of that operate at this magnitude. I highly believe in customer satisfaction customer service. JT Franklin fits that bill to a T. More
Service Dept Tommy in Service has gone over and above to help us with my Dart and Town and Country. He IS customer service. Thank you so much! Tommy in Service has gone over and above to help us with my Dart and Town and Country. He IS customer service. Thank you so much! More
Always have a posirive experience here. I have been coming here for years for both purchasing vehicles & servicing of those vehicles. This is the 4th Jeep that I have owned. Bought it in 20 I have been coming here for years for both purchasing vehicles & servicing of those vehicles. This is the 4th Jeep that I have owned. Bought it in 2006 & still in excellent condition. All my services have been preformed by this dealership. I would not hesitate to recommend them. More
Excellent Servive Always a pleasure to set an appointment for service work to be done from oil changes to factory recalls. all work is done in a timely and professional Always a pleasure to set an appointment for service work to be done from oil changes to factory recalls. all work is done in a timely and professional manner. My Truck is always cleaner when they get finished than when I took it in. The car washes are a bonus...I love it. Always a great pleasure to work with Deonia. More
Safety recall work performed. Had two safety recalls that had to be taken care of. Called and made appointment. Later discovered I could not make that appointment and had to resche Had two safety recalls that had to be taken care of. Called and made appointment. Later discovered I could not make that appointment and had to reschedule. Using their online scheduling service I changed appointment to a Monday morning at 07:30 am. Dropped the truck off on Sunday evening so they would have first thing in the morning. Got a call around 10:30 am that truck was done. Work was completed in a timely manner. Really like the online scheduling service. Got a quick reply that new appointment was set. Note that price is N/A due to manufacturer recall. More
SERVICE DEPARTMENT Quality of the work done was good, super friendly, kept me well informed. Answered my concerns. They finished up earlier than I expected. Super good b Quality of the work done was good, super friendly, kept me well informed. Answered my concerns. They finished up earlier than I expected. Super good bunch of folks in service. More
Deoni Patton is No. 1 in taking care of me and all my vehicl She is the best at what she does. Deoni takes care of me like she would her father. She is so sweet and very smart. You are in good hands with Deoni. She is the best at what she does. Deoni takes care of me like she would her father. She is so sweet and very smart. You are in good hands with Deoni. More
coolant leak problem I stopped in for service for a coolant leak on my way home to Pennsylvania from a vacation. Deonia Patton was able to fit me in quickly and the proble I stopped in for service for a coolant leak on my way home to Pennsylvania from a vacation. Deonia Patton was able to fit me in quickly and the problem on my new Pacifica was diagnosed and corrected within a few hours. Thanks Jeff Wyler and Deonia for your quick attention for a non Wyler customer. My family relatives we were visiting in Fort Thomas will definately think of you for future car purchases. More