Jeff Wyler Chrysler Jeep Dodge Ft Thomas

Service disgust I asked if transmission fluid was checked. I was told it takes a transmission specialist to pull the dipstick to check the fluid. The service manage I asked if transmission fluid was checked. I was told it takes a transmission specialist to pull the dipstick to check the fluid. The service manager straightened this out. At a previous appointment, you wanted to replace a damaged radiator hose that the outside cover failed,but you needed to do a radiator flush because pieces of the hose may have flaked off. After replacing the hose myself, I can see no way rubber can flake. I felt like I was being taken advantage of. More

The service here is outstanding! I always take my vehicles to this service department. I currently have a 2014 Jeep Grand Cherokee. The service has been wonderful since day 1 for me I always take my vehicles to this service department. I currently have a 2014 Jeep Grand Cherokee. The service has been wonderful since day 1 for me. JT did a wonderful job taking care of my Jeep. I truly have no worries when I leave my Jeep in their care. I can always count on a thorough job and it is always ready as promised. More

Wonderful Service I just leased a 2016 Grand Cherokee Summit. This dealership was by far the best I have ever dealt with. The stigma that goes along with most car deale I just leased a 2016 Grand Cherokee Summit. This dealership was by far the best I have ever dealt with. The stigma that goes along with most car dealerships and sales people was not present at Jeff Wyler. The dealer I worked with, Darvin was amazing. More

Regular service Dionia always does an excellent job in scheduling my service. She is very pleasant to talk to and sees that the service is completed on time. Dionia always does an excellent job in scheduling my service. She is very pleasant to talk to and sees that the service is completed on time. More

I drive 30 minutes to this dealership I purchased my Jeep Wrangler three years ago and got my first several oil changes free, so I drove 30 minutes since I didn't have to pay. Once the fr I purchased my Jeep Wrangler three years ago and got my first several oil changes free, so I drove 30 minutes since I didn't have to pay. Once the free ones were used up, I got my next oil change at the Jeep dealership 5 minutes from my house - big mistake. From the time I walked in the door my experience was not even close to what I've always experienced from Jeff Wyler dealerships. No customer service, and the job was poorly done. I felt like I was bothering the people who worked there, and was treated like a number. Not at Jeff Wyler - they are always friendly and make me feel like a valued customer, and their work is second to none. I will continue to drive the distance to have quality work from a company I can trust. More

jeep cherokee This was our second purchase at Wyler, met Robby in sales this time, he was a great help and easy to work with throughout the purchase. This was our second purchase at Wyler, met Robby in sales this time, he was a great help and easy to work with throughout the purchase. More

Shopped around for a new car for many months I visited many dealerships looking for a new vehicle. From the Internet to the showroom, Ft. Thomas Wyler Jeep was my best experience. Staff was hel I visited many dealerships looking for a new vehicle. From the Internet to the showroom, Ft. Thomas Wyler Jeep was my best experience. Staff was helpful and friendly. They even helped each other out. They had all my cars I was interested in pulled up to the front and ready to look at. Made my decision and buying very easy. They even worked within my time restraints. More

Routine oil change We have dealt with JT in service several times and every single time he has given outstanding customer service! JT informed us of a couple of software We have dealt with JT in service several times and every single time he has given outstanding customer service! JT informed us of a couple of software updates and asked if we had time to wait which we did and then had the vehicle washed for us! Thanks so much JT! Great job once again! More

Great Experience My Experience with them was very easy and comfortable. I was happy with the deal I received. They were very courteous and I couldn't have asked for a My Experience with them was very easy and comfortable. I was happy with the deal I received. They were very courteous and I couldn't have asked for a better experience. Would recommend. More

Oil Change / Tire Rotation If you buy a new automobile from this dealership your service appointments will be smooth and easy. They have a shuttle if you need a ride to work. If you buy a new automobile from this dealership your service appointments will be smooth and easy. They have a shuttle if you need a ride to work. The service area is clean and neat. The service people are friendly and courteous. More