
Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
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Service Deonia does a great job in the service department. That's one of the main reasons I purchased both my cars there. She saw to it my Grand Cherokee Deonia does a great job in the service department. That's one of the main reasons I purchased both my cars there. She saw to it my Grand Cherokee was repaired right away for a minor problem when I needed it for an important trip. More
New sales Rob was outstanding,was very personable and had a excellent demeanor. Very knowledgeable about jeeps and was able to answer all our questions. At n Rob was outstanding,was very personable and had a excellent demeanor. Very knowledgeable about jeeps and was able to answer all our questions. At no time did I feel that he was pushy and the overall car buying experience was one of the best. Keep up the good work hope to see you again in about four years. More
Service disgust I asked if transmission fluid was checked. I was told it takes a transmission specialist to pull the dipstick to check the fluid. The service manage I asked if transmission fluid was checked. I was told it takes a transmission specialist to pull the dipstick to check the fluid. The service manager straightened this out. At a previous appointment, you wanted to replace a damaged radiator hose that the outside cover failed,but you needed to do a radiator flush because pieces of the hose may have flaked off. After replacing the hose myself, I can see no way rubber can flake. I felt like I was being taken advantage of. More
The service here is outstanding! I always take my vehicles to this service department. I currently have a 2014 Jeep Grand Cherokee. The service has been wonderful since day 1 for me I always take my vehicles to this service department. I currently have a 2014 Jeep Grand Cherokee. The service has been wonderful since day 1 for me. JT did a wonderful job taking care of my Jeep. I truly have no worries when I leave my Jeep in their care. I can always count on a thorough job and it is always ready as promised. More
Wonderful Service I just leased a 2016 Grand Cherokee Summit. This dealership was by far the best I have ever dealt with. The stigma that goes along with most car deale I just leased a 2016 Grand Cherokee Summit. This dealership was by far the best I have ever dealt with. The stigma that goes along with most car dealerships and sales people was not present at Jeff Wyler. The dealer I worked with, Darvin was amazing. More
Regular service Dionia always does an excellent job in scheduling my service. She is very pleasant to talk to and sees that the service is completed on time. Dionia always does an excellent job in scheduling my service. She is very pleasant to talk to and sees that the service is completed on time. More
I drive 30 minutes to this dealership I purchased my Jeep Wrangler three years ago and got my first several oil changes free, so I drove 30 minutes since I didn't have to pay. Once the fr I purchased my Jeep Wrangler three years ago and got my first several oil changes free, so I drove 30 minutes since I didn't have to pay. Once the free ones were used up, I got my next oil change at the Jeep dealership 5 minutes from my house - big mistake. From the time I walked in the door my experience was not even close to what I've always experienced from Jeff Wyler dealerships. No customer service, and the job was poorly done. I felt like I was bothering the people who worked there, and was treated like a number. Not at Jeff Wyler - they are always friendly and make me feel like a valued customer, and their work is second to none. I will continue to drive the distance to have quality work from a company I can trust. More
jeep cherokee This was our second purchase at Wyler, met Robby in sales this time, he was a great help and easy to work with throughout the purchase. This was our second purchase at Wyler, met Robby in sales this time, he was a great help and easy to work with throughout the purchase. More
Shopped around for a new car for many months I visited many dealerships looking for a new vehicle. From the Internet to the showroom, Ft. Thomas Wyler Jeep was my best experience. Staff was hel I visited many dealerships looking for a new vehicle. From the Internet to the showroom, Ft. Thomas Wyler Jeep was my best experience. Staff was helpful and friendly. They even helped each other out. They had all my cars I was interested in pulled up to the front and ready to look at. Made my decision and buying very easy. They even worked within my time restraints. More
Routine oil change We have dealt with JT in service several times and every single time he has given outstanding customer service! JT informed us of a couple of software We have dealt with JT in service several times and every single time he has given outstanding customer service! JT informed us of a couple of software updates and asked if we had time to wait which we did and then had the vehicle washed for us! Thanks so much JT! Great job once again! More