Jeff Wyler Chrysler Jeep Dodge Ft Thomas
Ft Thomas, KY
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Smooth Sale I have been a long time customer of the Ft. Thomas Jeff Wyler Jeep dealership. This was my first time working with Keith Adams and I must say he is gr I have been a long time customer of the Ft. Thomas Jeff Wyler Jeep dealership. This was my first time working with Keith Adams and I must say he is great to work with.The dealership has always been top notch, helpful, with no pressure. I will continue going to them for all my Jeep needs. More
We givJeff Wyler 5 Stars My husband and I have been considering purchasing another Wrangler for a couple years. We looked at used and new, went to dealerships and looked on li My husband and I have been considering purchasing another Wrangler for a couple years. We looked at used and new, went to dealerships and looked on line. We never felt like we had found the right Jeep or the right dealership until we met Keith Adams at Jeff Wyler in Fort Thomas, KY. He made us feel at ease and never made us feel pressured. When we realized they didn't have exactly what we wanted for the price we were willing to pay he and the manager Ron immediately took action to find us what we wanted. They treated us like family. I would recommend Keith, Ron and Jeff Wyler Ft. Thomas if you're looking for a great experience. We rate this dealership and this team 5 Stars! More
Unethical Took advantage of my 19 year old inexperienced son. Gave him a >20% interest loan. Sold him a vehicle that had body damage not disclosed to him visua Took advantage of my 19 year old inexperienced son. Gave him a >20% interest loan. Sold him a vehicle that had body damage not disclosed to him visually. Was written in contract but he did not know what he was signing for. Did not disclose rust on hood. Completely screwed him on his trade in. Kept him there for hours. He told me he felt like he was not allowed to leave. Contacted Jeff Wyler. Did not feel like he was interested in the matter. Was told general manger Thomas Gleason would be contacting my son. Sent him a few emails with no response. Disgusted with the lack of integrity the sales team displayed. No regard for the financial burden they have put on my son. I'm sure they were laughing when he left. I will never go back there or recommend them to anyone! They wouldn't even throw in a set of floor mats. Give me a xxxxing break. More
Internet order - Very smooth, professional and respectful I recently bought a Jeep from Jeff Wyler. They had a used model that I found online, and worked with the sales managers to purchase. There was a I recently bought a Jeep from Jeff Wyler. They had a used model that I found online, and worked with the sales managers to purchase. There was a little confusion about which sales-person I should speak with, as the one who replied to my inquiry wasn't in the office when I called in to talk about it. I chatted with a different sales guy when I called in, who then went on a week of vacation the next week. I ended up working directly with Ron (Sales Manager), who was excellent to work with. After I had finalized everything with Ron and had a plan to drive up the following weekend to buy it, the original sales guy (not listed below) sent me a really cheesy "encouraging sales" e-mail, trying to stoke my interest in buying a Wrangler for the spring season. Not a big deal, the communication could have been a bit crisper. That said, it was a great experience overall... I sent pictures of the important documents, and they had everything drawn up when I got there. They were considerate of the 12 hour round trip drive I had to take, and made sure it was smooth. Very friendly staff as well, and great experience! More
Zero pressure leasing experience I stopped in to see what it would involve to get out of a lease and into a new one. I dealt with Nate Hogel who did an excellent job explaining the I stopped in to see what it would involve to get out of a lease and into a new one. I dealt with Nate Hogel who did an excellent job explaining the whole process. I selected the Jeep I was interested in, he gave me the keys and told me to take it for a drive. When I returned he had all the numbers, payoff, trade in value, and several different lease terms and payments. At that point I decided to take the information home, think about it and do a little research. This is the point most dealerships try and get you to make the deal with the usual high pressure tactics. I got none of that from Nate. He later emailed me some information on several other vehicles I might be interested in that I checked out a couple days later. He gave me a great trade in value, a great price on the new Jeep, and most of all he knows his stuff and does a great job explaining everything. This is the second vehicle that I have purchased from a Wyler store and both have been excellent experiences. Steve McCoy in finance also did an excellent job explaining all the paper work and answering any questions I had. More
Fast and Transparent Sales Experience I did not sit waiting for hours for financing like you do at a lot of places, the purchase process was very fast and all the numbers were clearly stat I did not sit waiting for hours for financing like you do at a lot of places, the purchase process was very fast and all the numbers were clearly stated. No hidden fees or high pressure sales tactics. I appreciate the quickness and transparency in the whole sales process. I would definitely do business here again. More
Great buying experience Had great buying experience! First Dodge for either of us and will be back! Treated us well & valued. Didn't have same experience at 2 other Dodge de Had great buying experience! First Dodge for either of us and will be back! Treated us well & valued. Didn't have same experience at 2 other Dodge dealers. More
Service Department I had an oil change. Everyone was very friendly. I was able to work form the lobby while they were working on my car. They even ran my car through t I had an oil change. Everyone was very friendly. I was able to work form the lobby while they were working on my car. They even ran my car through the car wash when they were done. No Complaints. More
Jeff Wyler Ft. Thomas is Great! Tim Moore sold us a 2017 Jeep Wrangler. It was a great experience, absolutely no pressure. He was nothing but helpful. The service department (Deonia Tim Moore sold us a 2017 Jeep Wrangler. It was a great experience, absolutely no pressure. He was nothing but helpful. The service department (Deonia Patton) was great. So far, nothing but a great experience! Darrell, the service tech/detailer did an awesome job as well! More
Oil Change and Inspection Deonia always takes great care of me. She is special. She is a great asset for Jeff Wyler in Fort Thomas. She knows what she is doing. Wonderfu Deonia always takes great care of me. She is special. She is a great asset for Jeff Wyler in Fort Thomas. She knows what she is doing. Wonderful personality. More