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Jeff Wyler Chevrolet of Columbus

Canal Winchester, OH

4.4
857 Reviews

5885 Gender Road

Canal Winchester, OH

43110

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Showing 857 reviews

January 17, 2014

Jimmy Breitinger at Jeff Wyler Chevrolet was great to work with in our search for the Chevrolet 2014 Equinox AWD. When other dealerships would not search for an AWD, Jimmy sent for one from Pennsylvania More

by marciageorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 21, 2014 -

Jeff Wyler Chevrolet of Columbus responded

Your kind words regarding Jimmy are truly appreciated! We are glad he was able to get you the vehicle you wanted from Pennsylvania.

January 16, 2014

Good selection, great price, fantastic people. Greeted promptly upon arrival, needs were evaluated and placed into the right vehicle. Although under construction, the showroom was clean and inviting. More

by 35dfgg3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Romine
Jul 21, 2014 -

Jeff Wyler Chevrolet of Columbus responded

Thank you for all the kind words! We are so glad the selection, price and people were all great! It is our hope to find you more great deals in the future.

January 02, 2014

Stoped by for an estimate at the body shop, made the mistake of looking around the car lot while waiting, Gary caught wind of my wonderring and kindly motivated me into a GMC terrian. Absolutely love More

by blackchevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Romine
Jul 21, 2014 -

Jeff Wyler Chevrolet of Columbus responded

We hope you are continuing to love your GMC Terrain! Thank you for your kind words regarding your sales professional, Gary.

January 02, 2014

Everyone was not only welcoming and friendly, but they bent over backward to make sure we went home with exactly what we wanted! Thank you so much! More

by smkobe23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 21, 2014 -

Jeff Wyler Chevrolet of Columbus responded

We are pleased that you got exactly what you wanted! Enjoy your new vehicle from Jeff Wyler!

January 01, 2014

YOUR SERICE MAN BRANDON HOOD WAS GOOD KEEPING ME UPTO DATE ON MY TRUCK. BUT THERE IS A PROBLEM.THE TRUCK THROUGH KEMBAFINANCIAL614-235-2395,THIS TRUCK IS IN MY NAME ONLY.MICHAEL A SEITZ.CATHY IS NO-WHERE More

by lizzard69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRANDON HOOD 11110
Jul 21, 2014 -

Jeff Wyler Chevrolet of Columbus responded

Thank you for your kind recommendation of our service professional, Brandon!

January 01, 2014

Ryan did an awesome job getting me a great deal on my car. It was my first time purchasing a car and had no idea where to start. I went to another dealership and they seemed like all they wanted was just More

by Caitielynn92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 21, 2014 -

Jeff Wyler Chevrolet of Columbus responded

This is wonderful to hear! We are so pleased Ryan was able to get you a NEW 2014 Chevy Cruze with great payments. We certainly hope to find you more great deals in the future!

December 12, 2013

My experience at Jeff Wyler was outstanding. I visited this dealership more than a handful of times with my fiancé to purchase his first car, and now my own. The staff was very welcoming and helpful. Jimm More

by KateeW10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 06, 2013

The dealership itself is great but I think I was sold a new car lemon. My 2013 cruise is always being serviced for parts/issues! More

by chmiller40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allred
December 05, 2013

I recently bought a 2012 Chevrolet Camaro from Jeff Wyler of Columbus. The car is in great shape and runs great right now so I am happy with the car itself, but I must say if I could return a car I would. M More

by deweese2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Romine
Dec 23, 2013 -

Jeff Wyler Chevrolet of Columbus responded

We agree that we did not do the best job possible with your experience, and we sincerely apologize. Our goal is to give an exceptional shopping experience to every customer, and we work to learn from reviews like this to become better.

Dec 23, 2013 -

deweese2112 responded

So I now feel it's necessary to go ahead and update this review and how poor the customer service continues to get. So I posted the review got a response on 12/06 saying I would hear from management to assist me with the poor experience. I was never contacted by any member from this dealership. Still have not received floor mats that were supposively ordered for me. I did receive a call from Gary on 12/20 saying my floor mats were on back order. One would think if a customer is told a product is being ordered for them and will receive it within one week then they would relieve them then, or if something came up to where the customers product would not be in on time, the dealership would let that customer know. Especially when I received a phone call a week after they were ordered letting me know they will be in tomorrow, and I will receive a phone call to pick them up then. So before the phone call on 12/20 was the first I've heard from the dealership since the day I was told they would be in the next day. I tried calling multiple time, no responses. It's sad how easily something like this goes ignored. Poor customer service from a dealership of this status should never been given to any customer. It's also sad that I have received multiple emails thank me for my purchase and to let them know if there are any problems. So I guess phone calls an reviews are enough to get a response from this dealership

December 04, 2013

I've experienced nothing but frustration with Wyler since the day I purchased my car. My car buying experience took several hours to complete and the service department is horrible with customer servi More

by Yuck4wyler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department, Brian Bennett
Dec 12, 2013 -

Jeff Wyler Chevrolet of Columbus responded

We recognize that you did not have the best experience at our dealership, and we regret that. We have reached out to you to try and make this better for you. Our goal is to provide the best experience for every customer, and we apologize.

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