Jeff Wyler Chevrolet of Columbus

Great Experience with my Corvette I took my 2011 Corvette in for a failed harmonic balancer and Matt had it written up and fixed on time and covered by warranty with no questions or ha I took my 2011 Corvette in for a failed harmonic balancer and Matt had it written up and fixed on time and covered by warranty with no questions or hassles. He even stored the car inside out of the rain for the weekend. I was very pleased with the entire experience. More

Awesome Service I took my 2014 Traverse in for scheduled service. I was very pleased with the service department as well as chatting with Alex Murdock, my salesman. I took my 2014 Traverse in for scheduled service. I was very pleased with the service department as well as chatting with Alex Murdock, my salesman. Sheila did an awesome job and I do appreciate her excellent service. Did not get to meet the service technician but they left my car in perfect shape. Also thanks for the great coffee and snacks. More

excellent service they got my car in without an appointment and had it back to me the same day. i'll continue to take my car here. they got my car in without an appointment and had it back to me the same day. i'll continue to take my car here. More

Avoid - no communication, no follow through, poor repair I purchased a Camaro from Jeff Wyler in Canal Winchester, Ohio. The buying experience was good and the salesperson I dealt with was excellent. Aro I purchased a Camaro from Jeff Wyler in Canal Winchester, Ohio. The buying experience was good and the salesperson I dealt with was excellent. Around 1200 miles 2nd gear on the six-speed manual transmission began grinding. It became difficult to put into gear. I tried to have the vehicle repaired at a dealer close to my home and dropped the car off on 9/30. The dealer called to verify their was in fact an issue but they did not have the tools to make the repair. I would need to return to the original dealer. I made an appointment on 10/1 with Wyler. On 10/7 I called to check on the car but no one at the dealership knew who I was. There was no record of me in their system even though they sold me the car and it had been sitting on their lot for almost a week. They rescheduled an appointment and informed me the following day that 2nd gear needed replaced along with the synchronizer. The parts should have been ordered on 10/8 and I was given a timeline of 3-5 days. I called back on the 3rd, 4th and 5th day to check and each time I was told parts were still not available. At some point I was informed the parts were on back order and they did not know how long it would take. Finally on Friday 10/17 I called and was told the parts were in but they were not going to make the repair until the following Monday. On Monday 10/20 I called and was told they guy who was to make the repair was out of town on training. On Tuesday 10/21 I called and was told the guy was putting it together. On Wednesday 10/22 the car was finally complete. At no stage in the repair process was the dealer proactive in communicating what issues or delays they were having. Each time I tried to reach someone in service I had to leave messages or keep calling to find someone to provide me with answers. In total my car was gone for over three weeks. The transmission is still not shifting correctly. In addition, it looks like they dragged tools across my car. I had not driven the car long enough to collect scratches and now there are several. More