Jeff Wyler Chevrolet of Columbus
Canal Winchester, OH
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Service and recalls I've had my truck in for normal maintenance and recalls several times. Service has been excellent and I'm usually finished in about an hour. I've had my truck in for normal maintenance and recalls several times. Service has been excellent and I'm usually finished in about an hour. More
Steve Hartley I've had to bring my vehicle in three times since I've purchased it. Within minutes of arrival every time Steve is there to welcome me and make sure I I've had to bring my vehicle in three times since I've purchased it. Within minutes of arrival every time Steve is there to welcome me and make sure I'm taking care of. He really does go above and beyond with his past customers to make hem feel as they are just as important and when they were buying the vehicle. True professional. Give that man a raise! Or a promotion. Aaron Proskurenko More
A happy experience. This was the best experience in purchasing a vehicle. Steve Hartlely is the perfect Salesman. His professionalism and genuine sincerity will have pu This was the best experience in purchasing a vehicle. Steve Hartlely is the perfect Salesman. His professionalism and genuine sincerity will have purchasing all my vehicles from the Jeff Wyler company in the future. More
Awesome experience! Working with the staff at this dealership was great! Everyone was friendly and helpful. We purchased an SUV and a pick-up truck at the same time. Thi Working with the staff at this dealership was great! Everyone was friendly and helpful. We purchased an SUV and a pick-up truck at the same time. This will make our 4th vehicle purchase in the last 2 years. That in itself should tell you what we think of this dealership! We always work with Heather and Gary Romine. In our opinion, they are the greatest! They will bend over backwards to make sure you are satisfied with your purchase, and are never pushy or over bearing. I highly recommend them! More
Very pleased with treatment of all employees. Took our car in for oil change and regular maintenance. Handled very courteously. Our experience has always been the same that we feel that we are i Took our car in for oil change and regular maintenance. Handled very courteously. Our experience has always been the same that we feel that we are important to them, As senior citizens this is important. More
Not perfect but they do care about your business Let me first say I like Jeff Wyler Chevrolet, they are not the best dealership I have ever been to, that honor goes to Bentley Hyundai in Huntsville, Let me first say I like Jeff Wyler Chevrolet, they are not the best dealership I have ever been to, that honor goes to Bentley Hyundai in Huntsville, Alabama, but they do care about your business. I've been going there a few years now, and they mostly followup with you, and seem to take good care of you while you are waiting on your car or truck. My most recent set of visits surrounded a DEF issue with my Silverado 2500, which was actually the first issue I had with the truck since it was new. Jeff Wyler's team did get the issue resolved, but it took two different visits for this, and I did not get correct information after the first visit as to what was done. I was told that the DEF in my tank had somehow become contaminated, and that they flushed the tank and refilled it. This turned out to not be accurate information, as this did not occur. I know this as I received a low DEF warning right after I was in for service. If the tank had been drained and refilled that would not have happened. Be that as it may, on the second visit they did replace a sensor in the DEF system, which seems to have corrected the issue. I think the main issue there currently is with internal communication. I'm not convinced that the service managers are getting accurate information form their techs, or if they are, it is not making it to the customers. I am still taking my truck to Jeff Wyler, and I still feel this is a good dealership to have service done at. They normally do followup after your service, and generally care about your feedback. They will get this figured out, and as long as their customers (like myself) give them honest feedback they will know where they are not meeting expectations. I still recommend taking your car or truck to Jeff Wyler, because if there is an issue they will get it resolved. More
Never Again!!! Don't trust their BS when it comes to the 2 year bumper to bumper warranty on their used vehicles. We just bought a used truck from them less than a y Don't trust their BS when it comes to the 2 year bumper to bumper warranty on their used vehicles. We just bought a used truck from them less than a year ago had numerous issues within the first few months, which they took care of. Now my engine light has been on for the last two days, call them and they want 105.00 dollars to even see what is going on. I was told by the service department when they looked up my warranty that "they extended the manufactures warranty a bit and we are past the mileage". BS that is not what we were told. I will never purchase a vehicle from here again and I recommend you do not either. More
Robin Carroll I had the pleasure of working with Robin on 2/1/2016. I purchased a 2015 Camaro and Robin was as friendly, helpful, knowledgeable, and patient as she I had the pleasure of working with Robin on 2/1/2016. I purchased a 2015 Camaro and Robin was as friendly, helpful, knowledgeable, and patient as she could possibly be. I am not an easy car buyer, I go in as prepared as I can be. I do not show all my "cards" up front and I realize I can be exasperating. This did not change Robin's demeanor at all. She got me the deal I wanted. I am happy with my second experience with Jeff Wyler and would happily work with Robin again. Thank you. More
Came home with a nice caravan. Bayanah was very kind, she never stopped moving, she made sure we got a nice caravan that suits our family and she went out of her way to say many nic Bayanah was very kind, she never stopped moving, she made sure we got a nice caravan that suits our family and she went out of her way to say many nice compliments to us. Thank you Bayanah! More
Same day and friendly They got me in the same day I called for service . I was told of a performance upgrade recall and it was done at the same visit. Everyone was bery fri They got me in the same day I called for service . I was told of a performance upgrade recall and it was done at the same visit. Everyone was bery friendly More