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Jeff Wyler Chevrolet of Columbus

Canal Winchester, OH

4.4
852 Reviews

5885 Gender Road

Canal Winchester, OH

43110

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Showing 852 reviews

March 25, 2016

Service and recalls I've had my truck in for normal maintenance and recalls several times. Service has been excellent and I'm usually finished in about an hour. More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Romine
March 21, 2016

Steve Hartley I've had to bring my vehicle in three times since I've purchased it. Within minutes of arrival every time Steve is there to welcome me and make sure I More

by Miamike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hartley
March 11, 2016

A happy experience. This was the best experience in purchasing a vehicle. Steve Hartlely is the perfect Salesman. His professionalism and genuine sincerity will have pu More

by leatherneck1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hartley
March 10, 2016

Awesome experience! Working with the staff at this dealership was great! Everyone was friendly and helpful. We purchased an SUV and a pick-up truck at the same time. Thi More

by nanaof1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Romine, Heather Romine
March 03, 2016

Very pleased with treatment of all employees. Took our car in for oil change and regular maintenance. Handled very courteously. Our experience has always been the same that we feel that we are i More

by slabtown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of the name
February 25, 2016

Not perfect but they do care about your business Let me first say I like Jeff Wyler Chevrolet, they are not the best dealership I have ever been to, that honor goes to Bentley Hyundai in Huntsville, More

by afilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Mitchell
February 04, 2016

Never Again!!! Don't trust their BS when it comes to the 2 year bumper to bumper warranty on their used vehicles. We just bought a used truck from them less than a y More

by miller2316
Recommend Dealer
No
Employees Worked With
unknown
Feb 25, 2016 -

Jeff Wyler Chevrolet of Columbus responded

We would like to express our apologies for the misunderstandings you are having with the warranty on your vehicle. One such misunderstanding is the term "bumper to bumper". There is no such warranty in existence. All warranties, even brand new manufacturer's warranties have their limits. Also, any extra coverage that a consumer buys is an extended service contract, not an extended warranty. Now, that being said, there is a diagnostic fee for checking out a vehicle to see what is wrong. In most instances, if the problem is covered by the manufacturer warranty or by the extended service contract, then the diagnostic fee is covered as well. Now, if you are outside of either the manufacturer warranty or extended service contract by either time or mileage, then neither the diagnostic fee or the repair will be covered because the coverage has expired. The General Sales Manager of the dealership has reached out to you several times to discuss your situation but unfortunately we have received no response. We apologize if these things were not explained to you properly and we are meeting with our service individuals as well as our business managers to try and make sure something like this does not occur in the future.

February 02, 2016

Robin Carroll I had the pleasure of working with Robin on 2/1/2016. I purchased a 2015 Camaro and Robin was as friendly, helpful, knowledgeable, and patient as she More

by Scott9475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue (service writer), Alex Murdock, Robin Carroll
January 31, 2016

Came home with a nice caravan. Bayanah was very kind, she never stopped moving, she made sure we got a nice caravan that suits our family and she went out of her way to say many nic More

by Simpleslove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bayanah Robinson
January 29, 2016

Same day and friendly They got me in the same day I called for service . I was told of a performance upgrade recall and it was done at the same visit. Everyone was bery fri More

by Bloc doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spaulding
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