Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeff Wyler Chevrolet of Columbus
Canal Winchester, OH
856 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 856 reviews
August 22, 2016
Service with a smile! I have always appreciated the great service and the great people who work at Jeff Wyler Chevrolet. They strive to be on time and answer any questions I have always appreciated the great service and the great people who work at Jeff Wyler Chevrolet. They strive to be on time and answer any questions that I might have. Keep up the good work!😍 More
by Nevans Chevy
Employees Worked With
Bayanah Robinson
August 22, 2016
No Professionalism Detailing of vehicle was horrible, smelled and needed an oil change. Miles were advertised at 51,898, vehicle actually had 59,602; this really pissed Detailing of vehicle was horrible, smelled and needed an oil change. Miles were advertised at 51,898, vehicle actually had 59,602; this really pissed me off after driving 3 hours to test drive it. Finance added a service contract to my deal and it was never explained to me nor did I know I was getting one. This added $25 per month to my monthly payment. I didn't catch this until after I left the dealership. I was told I was getting 2.99% financing, it actually turned into 4.14%. No floor mats, one key for the car, vehicle had less than 3/4 tank of gas, (3hr drive home). I wonder if the owner, and/or GM know what the xxxx is going at this location. More
by Bruce D LaForge
Employees Worked With
Alex Murdock
August 18, 2016
Routine Service I have a Chevy equinox and I bring my car there all the time for regular service . Staff is helpful & friendly .They make every attempt to get me i I have a Chevy equinox and I bring my car there all the time for regular service . Staff is helpful & friendly .They make every attempt to get me in and out. My last visit they shuttled my daughter and I to an appointment we had while my oil change was being done. Love the waiting area and of course I love the popcorn too. More
by Kt2016
Employees Worked With
Williams? In the servive area, has candy at his desk, Brian Bennett, Hector Barba
August 17, 2016
Frustrated! Bought my car from Jeff Wyler back in Dec 2015. Have had it back 3-4 times for the same issue. They ran the diagnostic tests, and after all we told th Bought my car from Jeff Wyler back in Dec 2015. Have had it back 3-4 times for the same issue. They ran the diagnostic tests, and after all we told them, they found nothing. They will be changing the radio and hopefully this will take care of the issue. We will see. Customer service on the phone is terrible. They say they will call you, but, I had to be the one to call every time. More
by Auntb
Employees Worked With
Melanie in place of Bill Spaulding.
August 12, 2016
Yanoica Simpson was a great sales lady. Your dealership is very clean. The sales staff are friendly and made me feel welcome. YANOICA SIMPSON was very professional and helpful . I c Your dealership is very clean. The sales staff are friendly and made me feel welcome. YANOICA SIMPSON was very professional and helpful . I consider her a friend. She made a follow up call after the sale to see if everything was OK. She helped me buy the car that I wanted.. Don Hagensick More
by just me
Employees Worked With
Yanoica Simpson
August 03, 2016
Dealership and the car they sold are terrible!! This has been hands down the worst experience with any dealership. As soon as I got the car, there were issues! After agreeing to fix it, they decided This has been hands down the worst experience with any dealership. As soon as I got the car, there were issues! After agreeing to fix it, they decided to give me the run around, by not returning calls and having me bring the car in to service only to be told that they were not going to fix it. After months of calling, and texting they eventually agreed to fix it. It should not have taken all of that!! But now they are doing the same thing again!! As I said before I have had several issues with this car and I've barely had it 6 months and the car is falling apart. It's not even an olMost recently I tried to get into my car and my lights inside and outside of the lights started blinking but they were very dim and my doors would not unlock. I learned that there is a physical key inside of the key fob that would unlike the door when the fob fails to work. Unfortunately for me the key that was given to me at the time of purchase is NOT the key to my car!! I called and asked to speak to a manager, the "manager" told me to bring it into the service department to have them check it out. When I called to schedule a time to bring it into service, Matt advised that there was nothing they could do because it's a Nissan and I need to take it to a Nissan dealership. Matt then transferred me to another "manager" but I ended up getting a voicemail with no name. I tried calling back and requesting manager but again I was transferred to a voicemail box with no name. I left a message and of course no call back. The manager that I spoke to before should have known that the service department would refuse to help me. I absolutely hate that I ever went to Jeff Wyler! I don't normally do reviews but the ones that I have done has been about Jeff Wyler. I wish they would just take the car back and we can part ways peacefully!! I said it before and I will say it again, please just go somewhere else! More
by Nissan14
Employees Worked With
Matt
July 29, 2016
5 STAR DEALERSHIP I HAVE BEEN THREE TIMES OVER THE YEARS .THEY MAKE YOU NUMBER ONE WHEN YOU GO IN. THANK YOU JOHN ALLRED AND JEFF WYLER. ALL AROUND TOP NOTCH GREAT I HAVE BEEN THREE TIMES OVER THE YEARS .THEY MAKE YOU NUMBER ONE WHEN YOU GO IN. THANK YOU JOHN ALLRED AND JEFF WYLER. ALL AROUND TOP NOTCH GREAT DEALERSHIP More
by PHILL1947
Employees Worked With
John Allred
July 27, 2016
Chevrolet Dealership Role Model I typically do not say bad things about a dealership. I have found it is often better to just keep it under my hat but I had am currelty having THE WO I typically do not say bad things about a dealership. I have found it is often better to just keep it under my hat but I had am currelty having THE WORST expierence at another dealership & I cannot say enough great things about Jeff Wyler Chevrolet. This place is simply the royal treatment. Everyone is so professional, organized and just happy to help you. They listen to you and truly take your concerns to heart, long after the sale. I made a HUGE mistake on where I purchased my 2016 Chevrolet Malibu Premier 2.0T at Byers Chevrolet in Grove City. Long Story & a valuable lesson learned. Just because a dealership is right out your backdoor, doesn't mean it is the best choice. Jeff Wyler Chevrolet has some of the best leadership & sales professionals I have ever dealt with. John Allred is just the best. I had to go on here and post this because even though I did not buy my Malibu from Jeff Wyler, they treat me as if I did and the service team is great! Thank you guys for bringing a reputable Chevrolet dealership to Columbus, It is nice to know there is a place to purchase Chevrolet's that operates with some integrity & compassion. Your dealership should be a role model dealership for the others in the area because if any of the other dealerships operate anything like Byers, Jeff Wyler has a lot of business coming their way Thank you again & please keep up the GREAT work! More
by seanheery
Employees Worked With
John Allred
July 19, 2016
superior customer service This company and its employees went way out of their way to help me as I broke down in a newly restored classic close to them. It was a trip back in t This company and its employees went way out of their way to help me as I broke down in a newly restored classic close to them. It was a trip back in time. I have not experienced such a high level of care, consideration and professionalism in 30 years. They have "all" of the future business I can give them. Dave Westhoven More
by DW1
Employees Worked With
Rob and Jonathan at service were kings, Joe Jackson
July 15, 2016
New Truck purchase Great salesman. Took his time and figured out best deal for me and best possible truck that fit my needs. Would recommend to anyone of my family or fr Great salesman. Took his time and figured out best deal for me and best possible truck that fit my needs. Would recommend to anyone of my family or friends. More
by Chris Norris
Employees Worked With
Brian Bennett
