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Jeff Wyler Chevrolet of Columbus

Canal Winchester, OH

4.4
852 Reviews

5885 Gender Road

Canal Winchester, OH

43110

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Showing 852 reviews

September 23, 2016

Quick yet inefficient Went for and oil change and was talked into getting my tires rotated and filled. Paid and I was pleased, at first. I drove away tired because I have w More

by Iceburgthicke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John C. Burns
Oct 10, 2016 -

Jeff Wyler Chevrolet of Columbus responded

We are sorry for everything that happened when you brought your vehicle in for service. We have gone over everything with our service department and our service schedulers and let them know what happened and what they can do better next time so hopefully it will not happen again. Thank you for taking the time to bring this to our attention.

September 12, 2016

satisfaction I have bought 2 Sonics within the last 3 years at Wyler's and have never been more satisfied.My entire life I was a Ford man and couldn't stand gm but More

by jeffincmh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allred
September 10, 2016

2014 Camaro I have had problems with this car from day 1 and am still waiting to hear from the general manager I would like to get some sort of a resolution I fee More

by Kel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Hartley
Sep 30, 2016 -

Jeff Wyler Chevrolet of Columbus responded

We are very sorry for the issues you have had while working with our dealership. The General Sales Manager assures us that he has spoken with you and that all of the issues have been handled. Thank you for bringing this to our attention and please let us know if you need anything else.

September 02, 2016

wasted time, etal. Some things should be left unsaid. Suffice to say we did not have a good experience. My advice to anyone buying from this dealership is READ AND QU More

by pj
Friendliness
Recommend Dealer
No
Employees Worked With
Jay Moore, Anthony Pike
Sep 09, 2016 -

Jeff Wyler Chevrolet of Columbus responded

We are very sorry for the wait time you experienced when you purchased your new vehicle. We are looking at adding additional staffing in order to prevent this from continuing to happen in the future. Thank you for telling us about your experience.

September 02, 2016

Work incomplete Once again I went to get my oil change and they use to wash my since I purchase it there, but no and this time I had tire light on that basically says More

by sgtjmhettinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service woman
Sep 09, 2016 -

Jeff Wyler Chevrolet of Columbus responded

We are very sorry for the bad experience you received from our service department. Although you have unfortunately not responded to our messages, we are addressing your situation. What happened to you is unacceptable and not up to Mr. Wyler's standard of service. We will do all we can to make sure our service improves. Thank you for bringing this matter to our attention.

August 28, 2016

Great people here. All are very nice and helpful. My husband and myself have dealt with Jeff Wyler for awhile and bought and traded several vehicles. The employee's are always helpful and very knowled More

by Pat C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Maula
August 22, 2016

Service with a smile! I have always appreciated the great service and the great people who work at Jeff Wyler Chevrolet. They strive to be on time and answer any questions More

by Nevans Chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bayanah Robinson
August 22, 2016

No Professionalism Detailing of vehicle was horrible, smelled and needed an oil change. Miles were advertised at 51,898, vehicle actually had 59,602; this really pissed More

by Bruce D LaForge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Murdock
Sep 09, 2016 -

Jeff Wyler Chevrolet of Columbus responded

We are extremely sorry for the bad experience you received while visiting our dealership. We are having the General Manager look into your situation. It is our goal to make every customer's experience with our dealerships a great one. We are sorry we failed in this instance and we will do all we can to make sure something like this does not happen again. Thank you for taking the time to bring this to our attention.

August 18, 2016

Routine Service I have a Chevy equinox and I bring my car there all the time for regular service . Staff is helpful & friendly .They make every attempt to get me i More

by Kt2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Williams? In the servive area, has candy at his desk, Brian Bennett, Hector Barba
August 17, 2016

Frustrated! Bought my car from Jeff Wyler back in Dec 2015. Have had it back 3-4 times for the same issue. They ran the diagnostic tests, and after all we told th More

by Auntb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melanie in place of Bill Spaulding.
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