Jeff Wyler Chevrolet of Columbus
Canal Winchester, OH
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Quick yet inefficient Went for and oil change and was talked into getting my tires rotated and filled. Paid and I was pleased, at first. I drove away tired because I have w Went for and oil change and was talked into getting my tires rotated and filled. Paid and I was pleased, at first. I drove away tired because I have worked the night before and when I was a few miles away, in traffic, I started checking my tire pressure only to find they were not rotated or filled. I promptly call in to advised of the issue only to be told "turn around." Umm... no! I was just there now I'm stuck in traffic and completely exhausted and the only thing they could think is turn around now to wait again for them to correct their error. Needless to say, I will not be returning. I expect everything I paid for to be handled just as efficiently as taking my money was. If you have tons of time on your hands, by all means, have at it. But if you really need to get things done and move on, this is not a place to go. I should also meantion I had a previous conversation with a female representative at this facility that told me the day before that there were no days available to get and oil change until two weeks later. I looked on the website, incredulously, and found numerous available dates and times for the next day, over the weekend, and the following week. All around terrible customer service. More
satisfaction I have bought 2 Sonics within the last 3 years at Wyler's and have never been more satisfied.My entire life I was a Ford man and couldn't stand gm but I have bought 2 Sonics within the last 3 years at Wyler's and have never been more satisfied.My entire life I was a Ford man and couldn't stand gm but Jeff Wyler converted me not the car.I still like Ford over Chevy but I'm more satisfied with Wyler to fulfill my needs most I do whatever it takes thank for everything. Jeff Lundgren More
2014 Camaro I have had problems with this car from day 1 and am still waiting to hear from the general manager I would like to get some sort of a resolution I fee I have had problems with this car from day 1 and am still waiting to hear from the general manager I would like to get some sort of a resolution I feel that I wasn't given the entire truth about this vehicle More
wasted time, etal. Some things should be left unsaid. Suffice to say we did not have a good experience. My advice to anyone buying from this dealership is READ AND QU Some things should be left unsaid. Suffice to say we did not have a good experience. My advice to anyone buying from this dealership is READ AND QUESTION everything. It is just wrong to have to wait an hour and a half to sign papers. More
Work incomplete Once again I went to get my oil change and they use to wash my since I purchase it there, but no and this time I had tire light on that basically says Once again I went to get my oil change and they use to wash my since I purchase it there, but no and this time I had tire light on that basically says one of tire is low on air when I brought it in thinking since they are going to inspect it they will put some air in the tire. Once I received the vehicle back with the light still on and their report said the Vehicle was checked and everything was working fine no problems found. I am done with this dealer ship! Time to fine a new one that knows how to do their job. Maybe a whole manufacturer...Dodge, Toyota? Wanting a new truck...hhhmmmm.... More
Great people here. All are very nice and helpful. My husband and myself have dealt with Jeff Wyler for awhile and bought and traded several vehicles. The employee's are always helpful and very knowled My husband and myself have dealt with Jeff Wyler for awhile and bought and traded several vehicles. The employee's are always helpful and very knowledgable. We always come back, because the employee's make you feel at home. More
Service with a smile! I have always appreciated the great service and the great people who work at Jeff Wyler Chevrolet. They strive to be on time and answer any questions I have always appreciated the great service and the great people who work at Jeff Wyler Chevrolet. They strive to be on time and answer any questions that I might have. Keep up the good work!😍 More
No Professionalism Detailing of vehicle was horrible, smelled and needed an oil change. Miles were advertised at 51,898, vehicle actually had 59,602; this really pissed Detailing of vehicle was horrible, smelled and needed an oil change. Miles were advertised at 51,898, vehicle actually had 59,602; this really pissed me off after driving 3 hours to test drive it. Finance added a service contract to my deal and it was never explained to me nor did I know I was getting one. This added $25 per month to my monthly payment. I didn't catch this until after I left the dealership. I was told I was getting 2.99% financing, it actually turned into 4.14%. No floor mats, one key for the car, vehicle had less than 3/4 tank of gas, (3hr drive home). I wonder if the owner, and/or GM know what the xxxx is going at this location. More
Routine Service I have a Chevy equinox and I bring my car there all the time for regular service . Staff is helpful & friendly .They make every attempt to get me i I have a Chevy equinox and I bring my car there all the time for regular service . Staff is helpful & friendly .They make every attempt to get me in and out. My last visit they shuttled my daughter and I to an appointment we had while my oil change was being done. Love the waiting area and of course I love the popcorn too. More
Frustrated! Bought my car from Jeff Wyler back in Dec 2015. Have had it back 3-4 times for the same issue. They ran the diagnostic tests, and after all we told th Bought my car from Jeff Wyler back in Dec 2015. Have had it back 3-4 times for the same issue. They ran the diagnostic tests, and after all we told them, they found nothing. They will be changing the radio and hopefully this will take care of the issue. We will see. Customer service on the phone is terrible. They say they will call you, but, I had to be the one to call every time. More