Jeff Wyler Chevrolet of Columbus

Horrible customer service If there was a zero star I would put that. Their customer service is terrible and basically non-existent. No one ever seems to want to help you or tak If there was a zero star I would put that. Their customer service is terrible and basically non-existent. No one ever seems to want to help you or take you serious. I went in 2 hours before the place closed and nobody was interested in helping me. When somebody finally asked me if I needed help, he clearly did not want to wait on me so he pawned me off on Justin, who was just standing around watching TV and not interested in helping me. When Justin came over, he never introduced himself or asked what my name was. He seemed annoyed that I was there 2 hours before they closed. When trying to make a deal on a new car, I told him that it was too high and he basically refused to go see if they could get a better price on my trade in. By this time it was 30 minutes before they closed and it was obvious he didn't want to help me further and just wanted to leave. He clearly did not want to make a sale, and I was ready to buy! It was almost like they did not want to sell a car at all. I've purchased one car here and it will be the one and only car purchased from Jeff Wyler. More

MINOR ADJUSTMENT W/O APPOINTMENT I had my new EQUINOX in for a minor adjustment on Monday (05/03). I didn't even have an appointment but the service Dept. was happy to take GOOD care I had my new EQUINOX in for a minor adjustment on Monday (05/03). I didn't even have an appointment but the service Dept. was happy to take GOOD care of us. Even without an appointment it was WHAM, BAM, THANK YOU SIR and I was out the door. Excellent service, friendly, courteous, professional staff made the start of a really good day. More

Always 100% satisfaction I just want to say that I have never had a bad experience with Jeff Wyler Canal Winchester. When I traded in a car last year with Lisa VanVelsor it w I just want to say that I have never had a bad experience with Jeff Wyler Canal Winchester. When I traded in a car last year with Lisa VanVelsor it went very smooth. My husband also purchased his truck there due to the fact that it was such a great experience. Going to the service center is exactly the same. Everyone is friendly. I have never had to wait when I walk in they are always prepared for my appointments. Way To Go Guys, your the best.. More

Excellent service It's never fun to get your car serviced because likely that means there's an issue However the team st Jeff Wyler Columbus makes it as efficient as po It's never fun to get your car serviced because likely that means there's an issue However the team st Jeff Wyler Columbus makes it as efficient as possible. This time Bill, Tiffany, and Tim provided me excellent service and made me feel appreciated as a customer. Dustin More

Oil Change I purchased the special that they had for oil changes. I scheduled an appointment online for yesterday. My appointment was for 9 AM and I was greeted I purchased the special that they had for oil changes. I scheduled an appointment online for yesterday. My appointment was for 9 AM and I was greeted promptly and courteously. I went into the waiting area prepared for somewhat of a wait. Imagine my surprise when I was called after waiting only 1 hour and 20 minutes. I usually wait around 2 hours. Plus they washed my car - they never did that before and I am thrilled. Great job, Jeff Wyler. I am considering a Chevrolet for my next car purchase. More

Outstanding Customer Care Melanie in the service department provided superior customer care. Her personable yet professional demeanor makes her an asset to the team and I am qu Melanie in the service department provided superior customer care. Her personable yet professional demeanor makes her an asset to the team and I am quite thankful to have had her assisting me during my service visit. More

Jeff Wyler fulfills their commitments Brought the truck purchased in January for the Poly Steel inside and outside protection applied. The scheduling was done promptly and with considerat Brought the truck purchased in January for the Poly Steel inside and outside protection applied. The scheduling was done promptly and with consideration for my daily activities. The work was done professionally and within the time predicted by Jeffrey Johnson. I have had a good relationship with this service department, and continue to be satisfied with their professionalism and attention to detail. More

Great serivce and people First visit. Had oil change and recall on 16 Corvette. Everyone, in person and on the phone, very freindly and helpful. It was nice to see everyone ha First visit. Had oil change and recall on 16 Corvette. Everyone, in person and on the phone, very freindly and helpful. It was nice to see everyone happy to assist in any way. More

Awesome job I appreciate everything you have done for my van, you are all the best! My van runs great and I will buy my next vehicle from Jeff Euler again I appreciate everything you have done for my van, you are all the best! My van runs great and I will buy my next vehicle from Jeff Euler again More

re-call work The work was done as soon as parts available for re-call work. All personnel was fantastic in explaining work needed and accomplished in a short time The work was done as soon as parts available for re-call work. All personnel was fantastic in explaining work needed and accomplished in a short time and called when accomplished. This is one reason we have bought numerous cars here and always get vehicles serviced here for the quality of work and workmanship. Bill Spaulding is always extremely helpful and only recommends work needed to be done now. More