Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeff Wyler Chevrolet of Columbus
Canal Winchester, OH
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 859 reviews
August 30, 2017
My brand new Equinox! My family has bought many cars from Jeff Wyler Chevrolet over the years, we have always been treated with respect. I just bought the 2017 Equinox an My family has bought many cars from Jeff Wyler Chevrolet over the years, we have always been treated with respect. I just bought the 2017 Equinox and it all went very smoothly and quick. Nick Sherrick was my awesome sales professional, Ted, Heather , and Gary were also the best! They had exactly what I went in there for and with my trade in and discounts, I really came out on top! Completely satisfied and would recommend every chance I get. Thank you TEAM WYLER OF COLUMBUS! More
by Robin Haley
Employees Worked With
Nick Sherrick , Gary Romine, Heather Romine, Ted Franklin
August 29, 2017
Great Guy at a great Dealership Justin is an all around great guy who deals with customers with integrity and a positive attitude. I drove all the way to Ohio from Michigan just to Justin is an all around great guy who deals with customers with integrity and a positive attitude. I drove all the way to Ohio from Michigan just to get my last car from him! More
by Bob123
Employees Worked With
Justin Garner
August 26, 2017
Very Friendly We came in know what car we wanted to look at! Justin was the first person to ask if we needed help he set us up with a test drive right away. Then an We came in know what car we wanted to look at! Justin was the first person to ask if we needed help he set us up with a test drive right away. Then answered any questions we had about the car! It was a pleasure to work with him and when i want to update my car I'll be sure come back and see him! More
by cherry
Employees Worked With
Justin Garner
August 24, 2017
Amazing service Worked with Justin on purchasing a silverado. He was very considering of my wants and needs. He was also very patient and in no way pushing the sale a Worked with Justin on purchasing a silverado. He was very considering of my wants and needs. He was also very patient and in no way pushing the sale and went above and beyond to get me into a truck that suited me perfectly. Would very highly recommend seeing him for all your vehicle purchases. More
by Sgtsmith34
Employees Worked With
Justin Garner
August 24, 2017
2014 Jeep Grand Cherokee Justin was very courteous and understanding of my needs in the sale. He was very friendly and personable. He has also stayed in contact after the sale Justin was very courteous and understanding of my needs in the sale. He was very friendly and personable. He has also stayed in contact after the sale, I felt complete comfortable with my purchase. I recommend him when purchasing a car. Thanks More
by bhuntley34
Employees Worked With
Justin Garner
August 23, 2017
Feels like home! If you're looking for a new or used vehicle, no matter the make or model, this is the place to go. If you're looking for an excellent customer experie If you're looking for a new or used vehicle, no matter the make or model, this is the place to go. If you're looking for an excellent customer experience and a place you always feel welcome and that your needs are top priority, Jeff Wyler Chevrolet of Columbus is the place to be! More
by JustinGarner
Employees Worked With
Alex Murdock, Ted Franklin, Justin Garner
August 22, 2017
excellent service good experience many improvements made since taking over the dealership from Bob McDorman , completely rebuilt looks better than ever , the place to g good experience many improvements made since taking over the dealership from Bob McDorman , completely rebuilt looks better than ever , the place to go if you are looking for a new car More
by greg52
Employees Worked With
Alex Lindsey
August 15, 2017
Great Customer Experience I really enjoy the customer service I receive in the Service department. I've been part of the Chevy/GMC family since 2010 and have always received g I really enjoy the customer service I receive in the Service department. I've been part of the Chevy/GMC family since 2010 and have always received great customer service from Jeff Wyler. Their team always makes sure I receive their best discounts and they go the extra mile to find out if maintenance is covered under warranty. On my most recent visit, I went in for a routine oil change and wanted then to replace a bulb in my headlight. This was the second time it went out in 2 years. The first time it went out it was covered by a warranty. The team wasn't sure if it would be covered again, but they were diligent in getting an answer and found out that it was still covered. Upon inspection, they did not see that the light was out; however, I was able to show them that it was. The next morning, they confirmed that the bulb replacement was not actually covered, but what the bulb gets inserted into is what is covered. With this being said, they could have charged to replace the bulb, but due to the mix-up and oversight, they replaced the bulb for free. Thanks Jeff Wyler Service team -- specifically Shelia! More
by BrandonMayo
Employees Worked With
Sheila
August 03, 2017
plenty of cars to see and choose from service lacks a bit of organization. went for oil change service appointment at 9am. arrived 905 am checked in and asked about how long, was told a l service lacks a bit of organization. went for oil change service appointment at 9am. arrived 905 am checked in and asked about how long, was told a little over an hour. after one hour I saw my car outside, thought it was ready.... when I asked, was told no, it has not been in yet.... could not wait another hour, ended up going to a fast lube joint-- in and out in 15 min. ( service staff friendly, but shop not on same clock) More
by msagcy
Employees Worked With
not sure
July 28, 2017
Jeff Wyler does not like dealing with problems. A good way to judge any company is not how they handle their everyday customer. For example would you go to a mechanic who fixed 95% of his customers A good way to judge any company is not how they handle their everyday customer. For example would you go to a mechanic who fixed 95% of his customers problems but when that 5% of his customer base has an issue he just completely disregards them and blows them off? That's where I find myself with the Jeff Wyler dealership. I recently bought a 2017 Chevy Malibu and during the test drive I did not notice the Auto Stop feature. If you are not familiar with this feature every time you stop your car turns off and every time you lift your foot off the brake the car starts. I have never heard of this and everyone I've talked to says it sounds horrible. Anyway, I called the dealership just a few days after I bought the car. I thought that I would get used to it and I tried to get used to it but I could not. I did not call my sales person I just called the general number and ask to speak with someone. I don't know who I spoke with that first time but I was transferred a few times to get to him and was told that there was nothing I could do but he would get ahold of his boss when his boss came back in a few days. This would have been on Saturday but he never got back to me. At this point I just gave up but then a few days later someone called me asking me questions about my experience and asking me to take a quick survey. He sounded very concerned and I believed him when he told me he would get a hold of his boss and have his boss call me. A few days later fill from the corporate office and Cincinnati calls me and tells me he also thinks there is something that I can do and he tells me that he will make some calls and get back to me. I believe that the only place that he called was the dealership itself and my salesperson called me back. Phil never called to check up on me after this. When my salesperson called he just told me again that there was nothing I can do other than trade in my car and take the depreciated value which I'm sure you can understand is unacceptable. He then said that he would run some numbers and call me back about trading it in which I didn't initially refuse just because I hate this auto stop feature so much. But then he never called me back until I called in again. Long story short everyone I talk to just basically wanted me to give up so they can go about their lives because they already had my money More
by jurelltopper1134
Employees Worked With
Phil, from corporate. , Gary Romine
