Jeff Wyler Chevrolet of Columbus

This dealership needs to be investigated. First they add an upcharge of $899 for pulse brake light system that's actually only a $30 add on. I was told that this was added to the 2014 BMW 750LI that I purch an upcharge of $899 for pulse brake light system that's actually only a $30 add on. I was told that this was added to the 2014 BMW 750LI that I purchased but I found out a few weeks later that it wasn't. You can actually code the pulse braking light into the OBC on the newer BMW's. Not to mention I never saw the pulsing of the 3rd brake light. They claimed to have done a 50 something point inspection, which I later found out to be a lie. Was leaving work one night and got on the expressway to head home, hit the gas to merge and the car went into "Loss power mode". Had to get off expressway and shut car off and wait about 10 mins. Found out the next day that the car needed a tune up really bad. Don't know if you've ever owned a BMW but the tune ups are not cheap at all. $50 per spark plug x's 8, $75-$90 for each ignition coil x's 8 on top of labor cost. This car needed all 8 plugs replaced plus a few coils. I called Wyler and spoke with the used car manager. The first words out of his mouth were, you didn't purchase a service warranty but I'd be willing to have it looked at if you bring it here. I explained to him that I couldn't drive it because of the loss of power. I already knew what was going to happen when he brought up the warranty. I was going to have to foot the bill for them to repair it. Not only did this car need a tune up but the rear shocks are bad as well! I noticed the shift in the rear when hitting a bump when I test drove the car before purchase but I chalked that up to the tires needing a small amount of air in them but it got worse the following week. I probably should've seen all the red flags before purchasing the vehicle. Upon arriving at the dealership I noticed that the car was being driven by one of the salesmen. Another red flag was the option of not being able to purchase a warranty due to the financing company not approving it because it was "so expensive", at least that's what the financing lady was telling me, $6k-$10k . Then they tell me that they threw in 2 maintenance services, like they were doing it for free. Joke was on me, as it was also added to the vehicle price. I've purchased many of cars from dealerships over the years and this by far was the slickest dealership I've ever encountered! I guess they saw a sucker coming in the door by the way they were patting the salesman on the back when he closed the deal! I put $4k down and gave a check for $2k to be taken out of my account the following week or so. I'm still holding the $2k until I get results or some answers. I have called several times a week and have yet to have my call returned. Yea I was a sucker walking in but I refuse to be an all day lollipop! I will put this review on every review platform available! $6k down and I still walk out the dealership paying almost the same sales price before deducting the $6k. STAY AWAY FROM THIS DEALERSHIP! If things change and I get some results I will edit this review and/or update it. More

Would recommend Ethan Fisher to anyone looking to make a purchase!very professional, works at your pace! This young man knows his job. Came in on his day off to help me out! Considering the average worker t purchase!very professional, works at your pace! This young man knows his job. Came in on his day off to help me out! Considering the average worker today, this guy is a rare breed! More

Had a service appointment for Friday however on Wednesday night my car decided to act up. Drove over and dropped the car off they worked me in early because “getting me back on the road was their top prior night my car decided to act up. Drove over and dropped the car off they worked me in early because “getting me back on the road was their top priority “. Fro me there will never be another dealership. Was keep abreast of issues and they went above and beyond to get it fixed. More

Ryan was friendly courteous and knowledgeable about the car that I purchased. I was 100% satisfied and would highly recommend Ryan to be the one to help you. car that I purchased. I was 100% satisfied and would highly recommend Ryan to be the one to help you. More

Took my car in to the collision center after an accident and it was 3 months of misery. Long story short, don’t waste your time going to this location because they are either lazy or incompetent. and it was 3 months of misery. Long story short, don’t waste your time going to this location because they are either lazy or incompetent. More

I worked with Mark Jr. Process from beginning to end was very smooth. I never once left pressured or uneasy. I left the dealership 100% confident about my purchase. All staff were friendly and welcoming. I very smooth. I never once left pressured or uneasy. I left the dealership 100% confident about my purchase. All staff were friendly and welcoming. I highly recommend Jeff Wyler. More

DJ is my advisor. He provides excellent service. He kept me well informed regarding diagnosing the problem. Advising me on the cost. Calling me when repairs were completed. He is a virtual link to Jeff Wyl me well informed regarding diagnosing the problem. Advising me on the cost. Calling me when repairs were completed. He is a virtual link to Jeff Wylers services. There is never any pressure of repairs needed, he tells you the facts so you as a customer can make a good decision on what you should do. After going to another dealership for years. DJ is why I now consider Jeff Wyler my car dealership. Thanks DJ. More

Jeff Wyler team Joe Jackson and Sean Williams are an awesome team with great customer service and expertise. My experience was nothing less than the best! awesome team with great customer service and expertise. My experience was nothing less than the best! More

Went to go and check out a car and Vincent helped me look at a LOT of SUVs I just wasn’t happy with till he showed me My JEEP not only gave me a WONDERFUL PRICE on it but was super helpful!! So if your looki at a LOT of SUVs I just wasn’t happy with till he showed me My JEEP not only gave me a WONDERFUL PRICE on it but was super helpful!! So if your looking for a place to shop go to Jeff Wyler and ask for Vincent!!! More

Worse experience ever at a dealership. We recieved their internet "Eprice" email offering me the pickup at the specific price and set up a test drive. We test drove the truck then sat down for the paperwork internet "Eprice" email offering me the pickup at the specific price and set up a test drive. We test drove the truck then sat down for the paperwork and trade in offer on our pickup. Surprise!!!! the price of the truck is substantially higher than the emailed price......terrible way to bait and switch and waste our valuable time!!!!!!! More