Jeff Wyler Acura of Fairfield

Kool Ken is top notch! After our ‘11 MDX was totaled in a crash, we needed a new vehicle. We wanted another MDX. Kool Ken helped my wife and I with the process. Kool Ken was After our ‘11 MDX was totaled in a crash, we needed a new vehicle. We wanted another MDX. Kool Ken helped my wife and I with the process. Kool Ken was organized, friendly and caring. My teenage son loved meeting him as well. Kool Ken, with the help of his boss Jorge (Thank you Jorge) worked with us and saved us a trip to Columbus where we were eyeing another MDX. Awesome work gentlemen! Both of my Acura vehicles will now be serviced full time at Superior. Leah from service helped with that as well as she made sure I was satisfied with the work on our vehicles. Kool Ken, we will be back when we need our next car! 👍 More

Very Pleased!! I'm very happy with my new MDX. All the employees at Acura are very courteous and professional!! 🙂 Thank you for everything you do for me!! I'm very happy with my new MDX. All the employees at Acura are very courteous and professional!! 🙂 Thank you for everything you do for me!! More

No fuss;No Muss...Readiness I have leased/purchased 10 vehicles from Steve. His key is solid communication with our family's needs and concerns. When it's time for a new deal, I have leased/purchased 10 vehicles from Steve. His key is solid communication with our family's needs and concerns. When it's time for a new deal, he's always ready with the full set of appropriate data, and we can close in a very short time period (1-2 hrs.). He goes the extra mile in demonstrating new technology, getting the car set up for immediate use, and particularly good at finding personal goods in the turned in vehicle. Has brought a car in from Dayton to satisfy a color desire. Sold us a used Honda Civic for my son in a time pressure situation at a very fair price. He will always answer any questions about the deal, the data, and the real financials. Consider him a friend of the family. Didn't pressure my wife to get a new RDX because he knows why she wanted to buy the one she has at lease end. No hassle. More

No customer care When shopping for a car, we found one we loved but the battery had to be jumped to test drive. We dealt with sales agent Randy and another agent, Jorg When shopping for a car, we found one we loved but the battery had to be jumped to test drive. We dealt with sales agent Randy and another agent, Jorge, that they said they would take care of the battery upon purchase. We asked for them to replace the better and they agreed. 40days later the battery died and had it tested to find out they had left a bad battery in our car. Then, sent us to another dealership with the presumption we were under warranty and didn’t have to pay for a replacement battery. Come to find out WE WERE NOT and had to pay over $300 for a “special” battery in our car. Randy refused to accept responsibility that they agreed to replace the battery. More

I am loving my New RDX I am so happy with my new 2019 RDX! I worked with Lloyd and he made sure my pretty white car with red interior was ready and waiting for me. He explai I am so happy with my new 2019 RDX! I worked with Lloyd and he made sure my pretty white car with red interior was ready and waiting for me. He explained the vehicle perfectly and I felt confident driving away. I was also excited to finance this vehicle by myself for the very first time. I was happy with the service and respect I received and would definitely recommend Superior Acuna to friends and family. More

Kool Ken at Superior Acura was wonderful and so easy to work with. Made my experience painless and easy! Thank you! Go see him if you need a new car! at Superior Acura was wonderful and so easy to work with. Made my experience painless and easy! Thank you! Go see him if you need a new car! More

Making it Easy I just bought a 2019 RDX from Superior and was very appreciative of the effort and approach Konrad (sales contact) and Dennis Smith the GM took with h I just bought a 2019 RDX from Superior and was very appreciative of the effort and approach Konrad (sales contact) and Dennis Smith the GM took with helping me secure this auto. Konrad was very personable and knowledgeable and was a true pleasure to work with. I would highly recommend asking for him! More

Good experience all the employees are helpful. This is my second time dealing with Superior Acura to purchase a vehicle. Lloyd was my salesman and he is extremely nice and helpful to everyone. Al This is my second time dealing with Superior Acura to purchase a vehicle. Lloyd was my salesman and he is extremely nice and helpful to everyone. All the staff there go out of their way to make sure the customer is taken care of. I would recommend Superior Acura to all my friends and family. The customer service at this dealership is exceptional on every level. Lenny went above and beyond to find the vehicle that suited my needs. More

Great service, over & above assistance My salesman was very informative and knowledgeable.He went over &above typical sales people to make me happy & satisfied I highly recommend Randy as s My salesman was very informative and knowledgeable.He went over &above typical sales people to make me happy & satisfied I highly recommend Randy as someone who you can trust. More

Acura MDX Lease Through Konrad I had an excellent experience with Konrad leasing my 2019 MDX with technology package. He was particularly helpful assisting me in navigating the fina I had an excellent experience with Konrad leasing my 2019 MDX with technology package. He was particularly helpful assisting me in navigating the financing of the deal, considering I was also trying to turn in my 2016 TLX prior to the end of its lease term. Can't recommend Konrad enough. More