Jeff Schmitt Mitsubishi

There are a lot of choices to purchase a used car and I recommend refraining from doing so with Jeff Schmitt Mitsubishi. We recently purchased a 2008 Ford Focus. From our experience: They will pressure yo recommend refraining from doing so with Jeff Schmitt Mitsubishi. We recently purchased a 2008 Ford Focus. From our experience: They will pressure you, to the point of lying, to use their financing, attempt to sell us services you don't need (read the contract very carefully, had I not it would have cost me an additional $2K) and they will fail to stand by their sale if something goes wrong afterwards. We drove an hour to this dealership because of the "advertised" good reputation. A few weeks after the sale my wife was in the area and scheduled an oil change, repair of the interior carpet which had pulled away again (it had been "repaired" when we purchased the vehicle) and an overall maintenance inspection. When my wife picked up the car she was handed a multi-point inspection and the keys. She noted the carpet wasn’t repaired and was given no good reason why it wasn’t done. The inspection sheet noted the wipers were amber and had question marks in regard to the rear brakes. She was sent on her way without any further explanation or offered any options to reconcile these issues. This dealership promotes their company as a caring, up front business that a customer can count on after the ink dries on the purchase contract. This certainly was a factor for us in choosing Jeff Schmitt in the first place. The car allegedly had an extensive inspection prior to being dubbed sales ready. How can the brakes go bad so soon after purchase. Why was it so hard to fix the carpet? The first time? The second? Why weren’t the wiper blades replaced? Why wasn’t my wife given an assessment on the brakes? All of these items were corrected at our expense. I wrote a letter to the CEO of the dealership expressing these concerns and received no response. As noted there are many choices out there and given those choices I would not recommend this dealership. You may get service consistent with their brand message or you may not. Why risk it? I received an email the day before yesterday from the sales person who sold us the car requesting I post a review. Well here you go. More

Stephanie was awesome to work with, very helpful, friendly. Felt like we have done business with her before. Very hard worker, and an assest to the Jeff Schmitt Family. If we need a new car or truc friendly. Felt like we have done business with her before. Very hard worker, and an assest to the Jeff Schmitt Family. If we need a new car or truck in the future, we will definitely call Stephanie. More

This was absolutely the best car-buying experience I've ever had in 44 years. I cannot think of anything that could have been better about it, short of them giving me the car outright. I will be back, I ever had in 44 years. I cannot think of anything that could have been better about it, short of them giving me the car outright. I will be back, I will recommend Jeff Schmitt Mitsubishi to anyone looking to buy a car. I had a great experience in looking at vehicles at all of the Jeff Schmitt Auto Group facilities I went to. Great experience. More

It was arainy crappy day. The time was still taken to go It was arainy crappy day. The time was still taken to go out in the rain , look at the cars. Drive the cars and do all of this with typical spring w It was arainy crappy day. The time was still taken to go out in the rain , look at the cars. Drive the cars and do all of this with typical spring weather. I was there to get a key made with for my Eclipse. I was just looking around. I have been looking at different dealers, and all of the cars from Mitsubishi. I was really not going to buy one. I was made an offer and asked "what it would take to put me in that car" I drove. I told them what it would take. I got 2 of 3 and signed the deal. I choked on the purchase....just buying something new. But I am very happy and working on getting everything done for my first ever... brand new car. I have always driven used or bought used cars. Very good and friendly people to work with. Very positive experience. Regards Michael J Deere More