Jeff Schmitt Mazda

UPDATED REVIEW - I must say that after talking with Todd in the finance dept. all questions have been answered and understood. Part of the issue is how "included" is understood by the customer; it does NOT in the finance dept. all questions have been answered and understood. Part of the issue is how "included" is understood by the customer; it does NOT mean included in the price of the car, but included in your PAYMENT. My advice is to ASK what is INCLUDED in the price of the car vs. included in the payment; READ the paperwork before signing & make sure you understand it - if you don't ASK!!! There are several coverages that are available but not mandatory to complete the purchase-if you don't want the extras DON'T BUY THEM!! Thanks, Todd & Jesse! More

The best place for a Used car had wonderful experience, Thanks again Jeff,and the rest for my purchase I love my Ride and the future service it offers. Thanks again Jeff,and the rest for my purchase I love my Ride and the future service it offers. More

derek and tom were very helpful, even though derek knew going in there was no guarantee that i would be getting a car the same day. tom filled in nicely when i called on derek's day off looking for an exte going in there was no guarantee that i would be getting a car the same day. tom filled in nicely when i called on derek's day off looking for an extended test drive. jay explained the paper work well enough for this amatuer to feel comfortable with leasing. i'm not saying that i will lease or buy from jeff schmitt when my current lease is up, but there is no reason why they won't go in as the front runner. More

I made an appointment to meet with Karma at 4pm. She not only was not htere but did not show up for the whole 1.5 hours I was there driving cars and waiting on her. I finally gave up and went home. Next app only was not htere but did not show up for the whole 1.5 hours I was there driving cars and waiting on her. I finally gave up and went home. Next appointment we made, I was there only to find that she was to busy to help me once again sending me to the other dealership to look at cars,never even bothering to call and let the person know I was coming. When I finally decided on a car, she acted like I had wasted her time by making her drive to Beavercreek to get the car I wanted, Had she been interested in my purchase to begin with she would have know what I was looking at. When working out a deal for the car, she didnt like my price and I didnt like theirs so I started to leave. She proceded to tell me that I wasted her time. I feel like this whole experience with this car dealer was a waste of my time because they only help Karma was to me was selling me a car that she had no business getting the commission on. More

Jesse is a true professional and very courteous......I was very happy with the way he comes across and understands what the custioomer is looking for. I will recommend this Dealership to others who are was very happy with the way he comes across and understands what the custioomer is looking for. I will recommend this Dealership to others who are looking to purchase a vehicle. Bob Taylor More

The dealership experience was OK but by all means , read your purchase agreement slowly . I was in a hurry and apparently they knew it . The price was over what we agreed on . I also unknowingly bought a wi your purchase agreement slowly . I was in a hurry and apparently they knew it . The price was over what we agreed on . I also unknowingly bought a window etching security crap that I was told was included with the car , it cost me $299 which I dont think means included . I also have a problem with the radio that doesnt work but since it wasnt a certified Mazda , I am apparently on my own. I guess even though it was messed up when I got it , that doesnt mean anything . Read your agreement and take your time , I didt and its going to cost me . More

The great sales staff made the whole process quick and easy. I can't imagine buying a car anywhere else would any easier. Reggie, Adam, and the rest of the Jeff Schmitt Mazda staff are top notch! easy. I can't imagine buying a car anywhere else would any easier. Reggie, Adam, and the rest of the Jeff Schmitt Mazda staff are top notch! More

Jesse was very friendly & helpful. He seemed interested in helping us find a car that would be perfect for our family. He wasn't pushy. He was down-to-earth. To be honest, we LOVED the car, but interested in helping us find a car that would be perfect for our family. He wasn't pushy. He was down-to-earth. To be honest, we LOVED the car, but his professionalism and attitude made the sale. The only negative part of the visit was the time it took to complete the paperwork(got to the dealership at 12 & left at about 5) & finalize the sale. I purchased a FORD a few years ago & the entire process took a couple of hours, at the most. The financial manager was a bit pushy. I know it's his job & I'm sure his paycheck and job security is based on his sale of those plans, but he wouldn't let it go. Also,when my husband told him the car would be in my name, he actually said,"really?", like it's 1951 & women don't own things. Made me a little frustrated. Other than that,the very friendly salesman & car with amenities for a better price than those elsewhere made the experience great!Thank you, Jesse! More

After my first glowing review of this dealership, I felt the need to revise my opinion of Jeff Schmitt Mazda. As with most dealerships, after they make the sale they cease to care about the customer. I just the need to revise my opinion of Jeff Schmitt Mazda. As with most dealerships, after they make the sale they cease to care about the customer. I just took my car to the dealership for its first oil change. First, it took three times trying to get an answer from the service dept. I tried to call at various times on different days, no answer. Finally after a week of trying I finally got through. When I arrived at my scheduled appointment time the service manager appeared very rushed and frustrated (he said it was the end of the day and his guys "needed to get home") BTW my appt time was 4:00pm. When I tried to ask him questions about the car he tried to push me off on another employee that was not in that day. When I told him I have problems with the car I needed fixed, he told me to call another day and make an appointment. Really? Concerning the cars quality, I have multiple issues with things that need to be fixed, I have noooooo idea how Mazda has such high inital quality ratings! The vehicle was great for the first two weeks. I will never purchase a car from another Jeff Schmitt dealer again! More

Dealer is high pressure. Make sure to watch your invoices while going through the contracts cause they will screw you over in every way they can. You negotiate the price of the car and the price on the invoi while going through the contracts cause they will screw you over in every way they can. You negotiate the price of the car and the price on the invoice will be higher. Things they say are included end up costing you. We fell for it, we were totally owned. If it wasn't for the fact that I trusted them we would be in a much better place right now. Go elsewhere, find an honest sales team, an honest sales manager. More