Jeff Schmitt Mazda

The sales associate, Jennifer, was very friendly and helpful. She also knew a lot about the Mazda line. Jay was willing to work with us on price and was ready to make us happy. helpful. She also knew a lot about the Mazda line. Jay was willing to work with us on price and was ready to make us happy. More

we was looking for a dependable vehicle for our son, the we was looking for a dependable vehicle for our son, the one he had was in poor shape. we went to many different dealerships, but couldnt find the ri we was looking for a dependable vehicle for our son, the one he had was in poor shape. we went to many different dealerships, but couldnt find the right vehicle or the right deal. till we went to Jeff schmitt mazda, Ashley Hatfield helped us find the right car and the right deal. couldnt have went any smoother, she is by far the best sales person we have ever come across. we will be recommending Jeff Schmitt mazda to our friends and will definitly be recommending Ashley hatfield to everyone. Thanks so much for being our dealer now and in the future Steve and Amy Deskin More

Salesman was very helpful and knowledgeable, my husband Jeff will be up to see Sam very shortly to purchase also. Thanks again for hiring people so nice. Jeff will be up to see Sam very shortly to purchase also. Thanks again for hiring people so nice. More

I had a car that i was not happy with and owed more than the car was worth. I went everywhere trying to trade my car in and everyone wanted a lot of money down on the car. Ashley Hatfield did everything she the car was worth. I went everywhere trying to trade my car in and everyone wanted a lot of money down on the car. Ashley Hatfield did everything she could to help me and i am now driving a 2010 mazda 3 and i love it. Everyone i talked to at Jeff Schmitt was very nice. I would recommend Jeff Schmitt auto group if your looking for great service! More

Sales man told me we could have the car we wanted so i did all financing online. We drove an hour away to go to dealer. When we got there salesperson told us to drive car home overnight because it was ge did all financing online. We drove an hour away to go to dealer. When we got there salesperson told us to drive car home overnight because it was getting late. I asked hime several times if car would be ok and fell in my range he assured me it would be. The next day we were supposed to sighn papers but were told the deal didnt go through someone had messed up on pricing of car. Managers and sales had a miscommunication and it turned out to be my fault. Sales person was not very knowledgable about his job. Then to top it off they brought me a list of vehicles that fit and they were minivans when i asked for an suv to start with. On top of all that they lost my wifes drivers liscence and could not find it till the next day. I would not recomend the dealer at all sales staff is very unprofessional and untrained. More

I went in late on a Monday evening and was greeted by Jeff. He is very friendly and personable. My intention was to see if they would meet or beat a quote given by a competitor. If so, start some pape Jeff. He is very friendly and personable. My intention was to see if they would meet or beat a quote given by a competitor. If so, start some paperwork. Jeff stayed late, well past closing and I drove home in a new car. He and the finance manager listened and then made the offer that I was looking for. Jeff has since contacted me to make sure that I am happy with the purchase. I will return to them and recommend them in the future.. This is the second vehicle we have purchased from them and are very happy with the service. Their Auto service dept is friendly and helpful also. This place rocks! More

My husband and I looked for weeks for a used second car, Ashley made us feel at home and gave us the best deal possible. We would recommend Jeff Scmitt many times over to friends and family. Ashley made us feel at home and gave us the best deal possible. We would recommend Jeff Scmitt many times over to friends and family. More

This was by far the worst experience I have ever had buying a car, and I have bought many. Jim Cox gives used car salesmen the bad name the have and the Mazda service department treated me horribly. buying a car, and I have bought many. Jim Cox gives used car salesmen the bad name the have and the Mazda service department treated me horribly. I will never buy a car from the Schmitt auto group ever again. More

I purchased a SUV at $21000, 800 miles off the lot my check engine light came on and a belt went out. When I told the salesman about the situation he tried to fix the situation the best he could but was check engine light came on and a belt went out. When I told the salesman about the situation he tried to fix the situation the best he could but was ignorant about what he could do so he had to ask a manager. The manager had no empathy and wouldnt help fix the situation the way it needed to be. He was very unprofessional and not understanding of the fact I just purchased a car that is supposedly inspected, broke down 800 miles off his lot. He never went above and beyond like a manager should in a situation that he could have fixed. He Had an I dont care attitude and dont bother me demeanor. He just simply said there is nothing he could do, No apology or concern or even a regret for selling something that definitely isnt what their standards should be set at. I paid for all the repairs , conveniently it wasn't covered in the warranty for a $21000 vehicle? I do not recommended this dealership or their customer service. On a side note the car I traded in was a 2005 RX-8 that they only gave me $7000 for and said that is all it is worth. Was on the lot for a listed $15000. WOW!! Im just blown away at how dishonest that is and how they are cheating the consumer. I went to Mazda for all my oil changes and maintenance, I will never go back!! More

Each employee we worked with on our purchase was conscience about explaining every part of the process. I was confident I know what I was getting into with regard to purchase price interest rate, l conscience about explaining every part of the process. I was confident I know what I was getting into with regard to purchase price interest rate, loan information, warranty info, etc. More