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Jeff Schmitt Mazda
Beavercreek, OH
346 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 346 reviews
February 25, 2021
Good selection, reasonable prices, car was clean. Chloe was organized, knowledgeable. helpful and not pushy.. Everyone I dealt with was friendly. Pleasant buying experience overall. was organized, knowledgeable. helpful and not pushy.. Everyone I dealt with was friendly. Pleasant buying experience overall. More
by kp15
Employees Worked With
Chloe Pitstick
February 21, 2021
I've gotten my last 5 cars from Jeff Schmitt Mazda. In order, a Mazda 2, Mazda 3, 2-Mazda CX-3's and currently a Mazda CX-30. Service is always top notch and the people are friendly. I have to say that order, a Mazda 2, Mazda 3, 2-Mazda CX-3's and currently a Mazda CX-30. Service is always top notch and the people are friendly. I have to say that one of the CX-3's was a lemon and I had to take the car in almost every month for the year I had it. They did everything they could to fix it but nothing they did worked. The manager listened to me and since Mazda wouldn't replace the faulty car, Jeff Schmitt worked with me to buy a new CX-30 and paid off the lemon as a trade in. Sounds like it wasn't a good thing but it actually was and I always highly recommend them even to non Mazda owners. I always appreciate them and the maintenance work they do on my car. If you can, check them out. More
by DaytonMazdaOwner
Employees Worked With
I'm bad with names, but the sales manager is great.
January 24, 2021
I purchased a used Honda Accord and the salesperson was new and very nice. On the test drive she told us about a price match guarantee. After the test drive the sales manager got involved and that’s when e new and very nice. On the test drive she told us about a price match guarantee. After the test drive the sales manager got involved and that’s when everything went down hill. I did my research and knew what APR we qualified for. He started right in with talking about what a monthly payment we thought we could afford. His offer was high. We asked about the APR we were offered and it was several percentage points high. I told him I was already pre approved at a much lower rate. He asked what that rate was. After I told him he miraculously beat that rate by .1. Next I started talking about the price of the car. With a quick internet search I found a similar car (same make, model, trim level and year) for less money. He refused to come down in price. After I mentioned the price match guarantee he glared at the new salesperson and back at us and took a look at the car in question. He said “well that car probably has higher mileage and that would lower the price”. Well the other car actually had less miles. Than he starts trying to convince us that we like the color of his car better. Lol. Than he said he was willing to meet us half way. Seriously!? Is that how a price match guarantee works?? After we settled on the price we had to deal with him again as the finance manager. Great! Now he’s trying to sell us etching, extended warranty, maintenance packages, paint protection etc etc. After shooting these down he was absolutely shocked that I would want to change the oil and wax the car. “You must be a mechanic and car detailer” “that’s a lot of time away from the family”. Seriously? This was an extremely annoying process. Before you go to this dealership do your research!! Find out what APR you qualify for and don’t let them sell you on anything you don’t want. Negotiate the out the door price and look at ALL the added expenses. This place will screw you over. More
by Oz
Employees Worked With
Sales manager
September 22, 2020
We visited this Mazda Dealership a couple of times. We have never owned a Mazda or known anyone who has. Bayli Boston was so friendly and informative and did a great job informing us all about the vehicle have never owned a Mazda or known anyone who has. Bayli Boston was so friendly and informative and did a great job informing us all about the vehicle we were about to test drive. No dealer had done that before. On our second visit, Bayli was already engaged with another customer, so Matthew Mick helped us. He told us what a great job Bayli did and understood why we wanted her to help us again. I was impressed with him "managing up" another employee. Matthew was very accommodating and showed us several SUV models. We drove several and soon settled on our selection. Negotiations were a little stressful as we were on a time crunch, but we settled on a price, put a deposit down, and will return this week to pick up the vehicle. Matthew knew we wanted the vehicle, as we had been looking for over a month, and was trying to help us move in that direction. We are excited to drive our new SUV. More
by Jesus7770
Employees Worked With
Bayli and Matthew MIck
March 28, 2020
I was really nervous about purchasing a new car but the staff was amazing. My salesman was Abel Gallagher he didn’t rush me and took his time to find the right car for me. I would highly recommend this dea staff was amazing. My salesman was Abel Gallagher he didn’t rush me and took his time to find the right car for me. I would highly recommend this dealership to anyone. More
by Kimetria
Employees Worked With
Abel Gallagher
February 29, 2020
It was finally time to service the ol’ trusty Mazda and the only time I had available was while on sick leave recovering from surgery (I had no idea Jeff had loaner cars). What an amazing experience. From the only time I had available was while on sick leave recovering from surgery (I had no idea Jeff had loaner cars). What an amazing experience. From being cordially greeted at the service entrance to the immaculate guest/customer waiting area, everything was literally first class. I have never experienced anything like it. Mike, the service manager, checked over the car and gave me several pointers in order of priority and I was able to make my own decision, without any pressure. Oh, they also promptly took care of 3 recall orders and one warranty replacement. Because I had just had surgery, they didn’t keep me waiting and, best of all, asked me which Mazda model I would like to use as a loaner. Wow! Guess who’s buying a Mazda CX-5 next? Five stars, for sure...heck, 10 out of 10. Perfect score from start to finish. More
by rklewis5
Employees Worked With
Mike
October 24, 2019
Friendly, professional and helpful Purchasing a car is always a highly stressful process and so it is very important to work with people who know what they are doing and who are profess Purchasing a car is always a highly stressful process and so it is very important to work with people who know what they are doing and who are professional and friendly about explaining the benefits and drawbacks of everything that this process entails. This was my first time to look into buying a Mazda and the first time to look into purchasing a car in 7 years. The Mazda dealership in Beavercreek worked perfectly for me particularly due to Jeff D.'s wonderful help and overall attitude and way of being: he's a great asset to this dealership and one of the main reasons why I'll be recommending this dealership to others in the community. Also Austin P.'s smooth and efficient style was an added bonus when it came to going over and communicating about certain details. And Kelley G. in accounting is a gem and a great lady, who graciously and efficiently helped me navigate through documents that had originally been issued during a number of hours (too many!) by their newer addition in accounting a few days prior. More
by Ileana
Employees Worked With
Jeff, Austin, Kelley
December 06, 2018
Respectful and willing to explain I was treated with respect, allowed extra time to think and process decisions, and everything was shown and explained to me very well (sometimes more I was treated with respect, allowed extra time to think and process decisions, and everything was shown and explained to me very well (sometimes more than once!) without being pressured into any decisions. More
by Lindservus
Employees Worked With
Vivian Bell
November 24, 2018
Great Service Our Service Advisor Vivian Bell explained very well our car's problems and took us to the garage area see the problem. Seeing the details was importa Our Service Advisor Vivian Bell explained very well our car's problems and took us to the garage area see the problem. Seeing the details was important so I could decide to do the service recommended by mechanic. More
by Rolando Delgado
Employees Worked With
Vivian Bell
November 08, 2018
Great Experience Sammi at the mazda dealership was awesome in helping me get the cx-5 that I've always wanted! She was super helpful in making sure it had exactly what Sammi at the mazda dealership was awesome in helping me get the cx-5 that I've always wanted! She was super helpful in making sure it had exactly what I was looking for, and getting me a price that I could work with. I definitely reccommend Sammi at Jeff Schmitt Mazda! More
by Julie
Employees Worked With
Sammi
