Jeff Schmitt Mazda

MY EXPERIENCE WITH REGGIE JACKSON WAS GREAT. HE MADE SURE TO KEEP IN CONTACT WITH ME AT ALL TIMES WITH THE PROGRESS OF GETTING ME A VEHICLE EVEN WHEN THE VEHICLE THAT WAS SELECTED WAS NOT THE VEHICLE I WAS C TO KEEP IN CONTACT WITH ME AT ALL TIMES WITH THE PROGRESS OF GETTING ME A VEHICLE EVEN WHEN THE VEHICLE THAT WAS SELECTED WAS NOT THE VEHICLE I WAS COMFORTABLE WITH. HE ASKED; SONYA TELL ME WHAT VEHICLE DID I HAVE IN MIND. I STATED THAT ANOTHER GALANT OR IMPALA I HAVE NEVER HAD ONE BEFORE. SO I TESTED DROVE A 2012 MITSUBISHI GALANT AND 2011 IMPALA . MR. JACKSON STATED THAT THEY NEED TO WORK ON THE FINANCING. I EXPRESSED TO MR. JACKSON THAT I WAS COMFORTABLE WITH EITHER CAR THAT COULD GET FINANCED. HE WANTED TO MAKE SURE THAT I WAS COMFORTABLE WITH A VEHICLE THAT I WANTED BEFORE DRIVING OFF THE LOT AND I REALLY APPRECIATE THAT. SOME CAR PLACES JUST WANT YOUR MONEY AND DON'T CARE IF YOU LIKE IT OR NOT. SO I WANT TO SAY THANK YOU AGAIN FOR ALL THE HELP WITH FINANCING, SELECTING A VEHICLE, AND BEING PATIENT. I AM ENJOYING MY 2011 CHEVELOT IMPALA. THANKS. More

Dave Temple made my car-buying experience a very positive one. I appreciated his “no-pressure” sales approach. He is extremely knowledgeable, patient, kind, and courteous. His integrity and consistency sh one. I appreciated his “no-pressure” sales approach. He is extremely knowledgeable, patient, kind, and courteous. His integrity and consistency shined throughout. I would highly recommend Dave Temple to anyone seeking to purchase a vehicle. They can have total confidence they are being very well taken care of! Thanks for the excellent customer service, Dave! More

I was very much dreading the whole car buying experience. From the point of intructions from Michael to the discussion of financing with Brian, I felt like I was being treated with respect and integrity. I w From the point of intructions from Michael to the discussion of financing with Brian, I felt like I was being treated with respect and integrity. I was actually not planning on purchasing my car on the day of my visit, had it not been for how I was treated and how willing the Jeff Scmitt team was to work with me,educate me on the process and make me feel comfortable I would not have purchased the same day. I would purchase my next car and highly recommend Jeff Scmitt and Michael Perkins to others. Thank You John Zimmer. More

I was looking at a specific car and needing to trade in my older one for something with better gas mileage. I am a big fan of let me look for you when buying a car, don't look for me. So when I found the my older one for something with better gas mileage. I am a big fan of let me look for you when buying a car, don't look for me. So when I found the car I intended to purchase I went inside and the first person I saw was David. The first thing I noticed about him was he wore my favorite tie, made by Garcia. Beyond this I explained what I wanted and he helped me out (despite how in demand he was at the time). We looked over the car I wanted and found it was not what I wanted after all so he made a recommendation. Even though it was a bit more out of my price range I liked it. He assisted as all car salesmen do with the deal or no deal game of car buying. The ONLY thing that could have made the sale better is the price was higher than I wanted. The payment we worked out but the overall price was A LOT more than I truly wanted to pay and I stated that to the final person who did all of my paperwork. I have not bought a car for this much in a long time so shame on me for letting it happen. As for Dave, he tried and I do like the first Mazda I have ever owned! It's the "mini, mini van" :) More

Sean (salesperson) was very knowledgeable about the cx-9 and took us on a test drive that showed the different capabilities of the vehicle. Sean and manager worked with us till we got a deal we were happy and took us on a test drive that showed the different capabilities of the vehicle. Sean and manager worked with us till we got a deal we were happy with. More

I had brought my car in for a warranted service and also explained to Steve, the manager, that my center counsel power was out. I mentioned I forgot to check the fuse, and did not want him to investigate th explained to Steve, the manager, that my center counsel power was out. I mentioned I forgot to check the fuse, and did not want him to investigate the issue if the fuse replacement was costly. Steve total me the total cost to replace the fuse was 2 dollars. I agreed to allow him to investigate, as the replacement cost was very low. I received a call from another employee verifying the problem was the fuse, and I gave permission as long as it was still 2 dollars. When I picked up my car the charge was 30 dollars, and when I asked Steve why it wasn't the 2 dollars as mentioned I was total there was extra cost for labor. There was however, no complications in replacing the fuse and it needed no additional labor. I find this to be unprofessional and beneath such a renowned company. When I ask any company for the total charges, I expect all charges. I do not go to Krogers and pay unmentioned fees for my food, or anywhere else. It is also disappointing to have a manager go against his agreed price. I understand other errors can be found that increase cost, but there were none. It seems the bottom line for sales is more important for Jeff Schmitt, than honesty for repeat business. My original warranty repair was also not solved, but I do not want to return as I am afraid I may be charged with dishonest random fees. More

Reggie Jackson is very professional, knowledgeable and pleasant to deal with. He is a definite asset to the Jeff Schmitt team and in my opinion ready for increased responsibilities. This is the third car pleasant to deal with. He is a definite asset to the Jeff Schmitt team and in my opinion ready for increased responsibilities. This is the third car my family has purchased with Reggie's assistance and we've always gotten a fair deal on reliable transportation. He also makes himself available for service after the sale which is one characteristic of an excellent salesman…so that is “why” I rated him so highly! Keep up the good work, -Steve Cox (satisfied customer) More

Came in to Jeff Schmitt and met Dave Temple as my salesman. He helped me find the car I wanted and was very patient with me as I took my time to decide on exactly what I wanted. Definitly recommend t salesman. He helped me find the car I wanted and was very patient with me as I took my time to decide on exactly what I wanted. Definitly recommend this dealership and plan on making my future purchases here also. Thanks Dave More

A big thanks to Jennifer and the rest of Jeff Schmitt they really knew their information an helped with my new car experience wouldn't have went anywhere else they really knew their information an helped with my new car experience wouldn't have went anywhere else More

Love my car every one was very nice Sean came back to work after he had went home for the day to finish the job work after he had went home for the day to finish the job More