Jeff Schmitt Chevrolet North

Catherine aka Cat is an awesome salesperson!!! Best salesperson I've ever dealt with!!! Second to none customer service!! I would definitely recommend Cat to everyone I know. Enjoying my vehicle so Best salesperson I've ever dealt with!!! Second to none customer service!! I would definitely recommend Cat to everyone I know. Enjoying my vehicle so far! More

Professional, Kind and Courteous Thank you so much for the wonderful experience of buying my 2017 Chevy Malibu!!! This was my first time buying a brand new car and you all were very p Thank you so much for the wonderful experience of buying my 2017 Chevy Malibu!!! This was my first time buying a brand new car and you all were very patient with me and my family. More

Buyers Beware I bought a 2010 Rav4 from this dealership at the end of February 2017. I pulled out onto the freeway right after purchasing, and found that it was pul I bought a 2010 Rav4 from this dealership at the end of February 2017. I pulled out onto the freeway right after purchasing, and found that it was pulling a little to the left, and had a bit of a vibration when I hit 80mph. I did not notice this during the test drive, where I had hit normal freeway speeds. I promptly turned around and dropped the vehicle back off to the dealership. If I were smarter, I'd have just left it there and forgot about it. A few days later I got a call that they fixed a caliper slide pin that was sticking, and did a 4 wheel alignment and took care of the problem. They offered me $200 off the agreed price, and for me to take it out on another test drive. The vehicle felt fine to me, so I took the deal. Fast forward a few months and almost 5000 miles later, I noticed that the front wheel bearings were starting to make some noise. When I took the car into the shop, I was told that 3 out of 4 of the caliper slide pins were sticking, and had been doing so for a while. Due to this, the heat caused the wheel bearings to wear out prematurely. I understand that I put a lot of miles on the vehicle since the time of purchase, but I'd expect that when they took care of the one caliper slide pin, they would have checked to be sure that the rest of them were greased properly. Now I've got an expensive repair on my hands as the dealership is telling me that the vehicle has been in my hands too long for them to take responsibility for the issue. Be wary of this dealership. I'd suggest looking elsewhere for your pre-owned vehicle. More

Knowledgeable,helpful I needed to replace a 1979 GMC van for something newer and more dependable. I had a good idea what I wanted and what I wanted to spend. I left with I needed to replace a 1979 GMC van for something newer and more dependable. I had a good idea what I wanted and what I wanted to spend. I left with a 2015 Malibu and at my budget. Very happy with my car and the service I received. More

So Far So Good My family and I stopped in today to have a look at a car to replace my wife's aging vehicle. We were fortunate enough to get Catherine McMillan to hel My family and I stopped in today to have a look at a car to replace my wife's aging vehicle. We were fortunate enough to get Catherine McMillan to help us out. She listened carefully to my description of my needs and offered a range of very helpful suggestions. We settled on looking at a Chevy Cruze and she set us up with a test drive. I emphasized we were at the very beginning of our car search and wanted to make a decision on something before my wife's car failed for good, but that we would not be making a purchase until the failure occurred. In other words, she understood we were not going to walk out with a car. From the git-go she respected that and offered no sales pressure whatsoever. She listened, answered our questions and made suggestions. From the beginning she made us feel like she wanted what was best for us. Her attitude changed my car shopping experience from one of dread to one to which I look forward. We haven't made any decisions yet, but she gave us over two hours and we decided we'd need to visit again (the kids were getting antsy). We're looking forward to it! More

Looking for a Chevy Equinox for wife. Needed to replace a 2014 Chevy Equinox for a 2017 Chevy Equinox. Due to my wife being rear ended by another vehicle in a accident. My wife wanted to Needed to replace a 2014 Chevy Equinox for a 2017 Chevy Equinox. Due to my wife being rear ended by another vehicle in a accident. My wife wanted to replace her vehicle and she asked to go to Jeff Schmitt because of the great experience purchasing their before. I leased a Chevy Malibu a year ago and was very please with the service.Cat McMilan gave me and my wife. So the excellent Knowledge and finance opportunities we had we would recommend anyone to purchase a vehicle at Jeff Schmitt Auto Group.. More

AMAZING We stopped into the dealership over the weekend to look for a used car after my daughters car died Friday night. We wanted to only work with Cat becau We stopped into the dealership over the weekend to look for a used car after my daughters car died Friday night. We wanted to only work with Cat because she helped my parents purchase their car last summer. As we were looking I started to think why not give my daughter my car that I had just bought from by parents when they bought theirs from Cat and I buy a new car.... So not ready to do this as I swore I would never have a car payment well Cat McMillian has so much excitement about her job and loves to show you everything the cars have to offer I was sold! She had me in a brand new car and on my way home before I knew what happened. She is so very helpful I'm nothing but happy and in love with my new car! I will send everyone I know to see her that is for sure! THANK YOU CAT! More

Helpful, and friendly staff going the extra mile We initially went to speak to sales manager Matt Shear in UC for a used Cruz, or Equinox. He had his salesman Noverria Faulkner help me and I looked We initially went to speak to sales manager Matt Shear in UC for a used Cruz, or Equinox. He had his salesman Noverria Faulkner help me and I looked at a few cars on the used lot. After further discussion with the new car sales team; Catherine McMillian, John Clarke and Ken Helmbright I was test driving a new 2017 Trax. A huge thank you to the entire Chevy team new, used and F&I for their work getting me approved for a new vehicle lease. More

Friendly, knowledgeable sales and finance people My wife and I were VERY pleased with Cat and John during the purchase of our 2017 Chevrolet Equinox. Customers for life now! Will recommend to others. My wife and I were VERY pleased with Cat and John during the purchase of our 2017 Chevrolet Equinox. Customers for life now! Will recommend to others. More

Window shopping My wife and I came in to take a look at the Chevy Colorado, having no plans to buy today. Cathy took pleasure in showing us the different trim levels My wife and I came in to take a look at the Chevy Colorado, having no plans to buy today. Cathy took pleasure in showing us the different trim levels and explaining the details. It's refreshing to have no pressure at a dealership. Cathy is a fellow veteran, and a proud mother of active duty service members. I'll certainly be happy to give her our business in the future if we choose to buy the Colorado. More