Jeff Schmitt Chevrolet North
Fairborn, OH
Filter Reviews by Keyword
By Type
Showing 320 reviews
I am shopping around for a good deal on a used truck. Jeff was very friendly and helpful in showing me some trucks. I will definitely come back and see Jeff when I am ready to buy. Jeff was very friendly and helpful in showing me some trucks. I will definitely come back and see Jeff when I am ready to buy. More
I was pleased with the customer service. I had a lot of fun picking out what car I wanted. Eric was a huge help. And so was all the other people who worked at the dealership. The car that I purchased was i fun picking out what car I wanted. Eric was a huge help. And so was all the other people who worked at the dealership. The car that I purchased was inside of the building, so everyone helped move all the cars. More
Why wasn't it on the sticker? I found a vehicle that Why wasn't it on the sticker? I found a vehicle that suited my needs, in my price range through an online search. Called ahead to make sure that i Why wasn't it on the sticker? I found a vehicle that suited my needs, in my price range through an online search. Called ahead to make sure that it was still on the lot as I was making a 61 mile drive. I was satisfied with the process until final checkout when the EXTRA CHARGES appeared. There was an ADD ON for environmental clearcoat, and each glass surface etched with some sort of serial number. They said the etching was a theft deterrent and would likely qualify me for and insurance break. No such luck! My insurance company(one of the big three) never heard of it. Caveat emptor. Car salesmen always uphold their reputation don't they? More
Jeff Schmitt Chevrolet North is a great dealership to work with. The business is expertly managed by Ken. The sales person I worked with, Doug Lutz, was very friendly, and understood my needs. He was abl work with. The business is expertly managed by Ken. The sales person I worked with, Doug Lutz, was very friendly, and understood my needs. He was able to help me find the perfect vehicle for my needs. The finance person I worked with, Angela, was able to help me to get approved, even though my credit wasn't the best. They gave me a great price for my trade in, and Angela was a huge help in getting the finance portion approved. The manager, Ken, and the sales person Doug worked with me even after the deal, to ensure I was happy. They made sure the vehicle I bought had all of the minor details fixed on the vehicle, and they even made sure I had an extra set of keys made. They also paid to get the keyless entry code so that I could use the keyless entry feature on the vehicle. Overall, I was super impressed with the level of customer service I received, even after the sale. More
I was interested in the Chevy Equinox and I hadn't planned on buying until the spring, however I met Shaun Staley who to me was very patient and cool as a cucumber. He didn't push me into buying anyt planned on buying until the spring, however I met Shaun Staley who to me was very patient and cool as a cucumber. He didn't push me into buying anything. I then thought, what is 2 months early. Shaun introduced us to Brian Mulkey and they proceeded to tell me they could get me any ammenities I wanted just let them know. I gave them the price range I was looking for and THEY WERE RIGHT!!!! 4 days later I had my Chevy Equinox 2LT and absoulutly LOVE IT!!! These guys mean what they say and I recommend This dealership whole heartedly! Thanks guys. Looks Like Jeff Schmitt will be getting my business from this day forward. More
Kind, caring professional. Down to earth and no pressure experience. I would definitely recommend Jeff Schmidt auto group to family and friends. Tony was great to work with. experience. I would definitely recommend Jeff Schmidt auto group to family and friends. Tony was great to work with. More
This was our first time to visit Jeff Schmitt Auto Group. We had great service. Our salesman was knowledgeable about the vehicle we wanted to see. Mr. Brodecki took the time to answer our questions. He w We had great service. Our salesman was knowledgeable about the vehicle we wanted to see. Mr. Brodecki took the time to answer our questions. He was courteous and professional. More
I am a college student and was looking for a car that was dependable, and nice looking on the interior and exterior. I found a 2006 Chevy Impala online that had an internet special going on at the time. Upon dependable, and nice looking on the interior and exterior. I found a 2006 Chevy Impala online that had an internet special going on at the time. Upon entering the dealership, everyone was very friendly and although my application was denied at first, I got out a personal loan from my bank and came back to purchase the car. All of the paperwork went smooth and I was able to get the car of my choice for the internet special price. The salesman Jordan helped a lot with the paperwork and was very caring and understanding when I brought back the car to get something fixed on it. They helped get it fixed right away and was very professional and friendly when it came to the customer service provided. More
Went to buy a used car at this dealership that was advertised on their website at a certain price. Upon arrival, they were willing to honor the advertised price. The lady that helped with the final advertised on their website at a certain price. Upon arrival, they were willing to honor the advertised price. The lady that helped with the final sale paperwork, Kelley, was outstanding. However, what they don't tell you is that there is an additional charge added to the cost of the vehicle. These include an $849 Environmental Package and a $249 Etch Package. After noticing this once we were at home, we proceeded to return to the dealership to speak to them about this. Of course, we needed to meet with the sales manager about this issue. He proceeded to explain to us that if he didn't add these items into the price of the vehicle, he wouldn't make enough money, and that this is their "business model." We were only able to get him to refund us half of the Environmental Package. My advice is to look over all the paperwork extremely carefully at this dealership. More
My experience was very good was greeted by Amber who is very friendly and is a great addition to the sales team, I also enjoyed the bargaining process with Ken, Kelly was very helpful and although she is w very friendly and is a great addition to the sales team, I also enjoyed the bargaining process with Ken, Kelly was very helpful and although she is warped into thinking the Reds are the only pro base ball team in Ohio!!! Go Tribe!! Will for sure recommend family and friends Thanks Steve Hart More