Jeff Schmitt Chevrolet North

Courteous, know how to fix cars, never had any trouble getting cars fixed. Close to where I live. getting cars fixed. Close to where I live. More

Everyone is always kind and helpful. Explanation given as well as finish time predicted. Great Experience! Explanation given as well as finish time predicted. Great Experience! More

This dealership treated us so kindly & truly listened to our wants & needs. Amazing customer service. our wants & needs. Amazing customer service. More

Great experience all around! TJ went above what I expected from a salesman. My new car was clean and ready to go when I got to the dealership. TJ went above what I expected from a salesman. My new car was clean and ready to go when I got to the dealership. More

We brought our 2017 Equinox in due to a check engine light issue. We have an extended warranty that we purchased with the vehicle in 2020, but were not sure if the issue would be covered. We were a bit light issue. We have an extended warranty that we purchased with the vehicle in 2020, but were not sure if the issue would be covered. We were a bit apprehensive about the cost of the repairs, especially at a dealership, but our service advisor, Ryan Sanders, assured us he would “go to bat for us” when he contacted the warranty claims department. It was a huge relief when we heard from Ryan the very next day that the repairs would be covered and completed that same day! He was even able to convince the warranty company to cover an additional part that had not yet failed, but the possibility of it failing soon was highly likely. That’s the kind of honesty and integrity you hope you’re going to get when you hand over the keys for repairs on your vehicle, but you never know who you can trust. After this experience, we are even more confident that we can trust the service team at Jeff Schmitt Chevrolet in Fairborn and it is highly likely that we will keep coming back. We appreciate you! -Rhonda S. More

Nothing horrible but not as knowledgeable in area of sales as other Chevy dealership I have dealt with. After researching the vehicle on my own, I felt I knew more than the salesperson at that point. He sales as other Chevy dealership I have dealt with. After researching the vehicle on my own, I felt I knew more than the salesperson at that point. He was friendly enough though, just not same experience I have had at other Chevy dealership. Schmitt dealership was not as conscientious about my time and waiting was far too long. Financial person was friendly and more knowledgeable. Other dealership was very thorough explaining and helping me through all setups. Not sure the salesperson at Schmitt knew how to and showed me very little. More

They were supposed to rotate my tires and fix the slow leak in my left front tire. They informed me my tire was good, when in fact, it still has a slow leak, and they did not rotate the tires because the leak in my left front tire. They informed me my tire was good, when in fact, it still has a slow leak, and they did not rotate the tires because the same tire with the slow leak is still in the same place, the front left, I will be calling them tomorrow and complaining until they get it fixed More

Great people, treated me good and made buying my new car great experience Thank you great experience Thank you More

Know run to negotiate on deal. Cost was set by manager know flexibility nor compromise. Cost was set by manager know flexibility nor compromise. More

Lack of communication fromInternet response team Lack of communication from Internet response team and Sales staff. Several days. Emails Transferred from internet staff to Sales after delays. Ema Lack of communication from Internet response team and Sales staff. Several days. Emails Transferred from internet staff to Sales after delays. Emails to internet Staff not transferred. still waiting on Karrisa because her she was exposed to covid. Just seems like The dealership isn't on top of things. Blame management, not Staff. I am an out of state buyer so Perhaps they don't want to waste there time. Unable to really give True rating yet, really. More