
Jeff Schmitt Chevrolet East
Beavercreek, OH
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Brought the Corvette in for a oil change the next day, I found a pool of oil on my garage floor under the Corvette because they did not tighten down the oil filter enough also, they did not reset The mileag found a pool of oil on my garage floor under the Corvette because they did not tighten down the oil filter enough also, they did not reset The mileage it’s still read 10% i’m wondering if they even change the oil that could’ve destroyed my whole engine next time I bring it in it was for a new battery they called me up and said it would be $134 more because there was a blown fuse and I’m pretty sure they are the one that blew the fuse. Everything was working fine when I drove it there and for 350 amp fuse was blown. I’m sure I would’ve known about it. Something would’ve been wrong. all it takes is for a wire to hit a piece of metal somewhere to blow a fuse I did that when I was changing the battery in my boat, but I never blamed it on somebody else they should have replaced that blown fuse for no charge cause it wasn’t blown when I drove it in there More
The service department is extremely conscientious towards their customers and always provide the utmost unconditional positive regards to their customers, their customers and always provide the utmost unconditional positive regards to their customers, More
very pleased with my service call, the politeness with the employees in the service center, and the speed with which my repair was taken care of. the employees in the service center, and the speed with which my repair was taken care of. More
I was very pleased with the service and the overwhelming support I was given to make my visit and purchase an exceptional one. Scott Kiever went out of his way to make this experience pleasant from the begi support I was given to make my visit and purchase an exceptional one. Scott Kiever went out of his way to make this experience pleasant from the beginning to the end. More
Always accommodates my busy schedule for service appointments.Great shuttle radius makes drop off and pick up easy.Service advisors are always courteous and helpful! appointments.Great shuttle radius makes drop off and pick up easy.Service advisors are always courteous and helpful! More
I needed a pre-road-trip oil change and was also offered tire balance, 4-wheel alignment, and fuel system service, so I OK'd it all. My issue deals with the tire balance. I learned how to balance tires at tire balance, 4-wheel alignment, and fuel system service, so I OK'd it all. My issue deals with the tire balance. I learned how to balance tires at a local garage when a teenager; I was told Rule #1 is always to remove the existing weights to ensure the minimum of weight is added to the wheel/tire assembly ... in discussions with people in the business today at high quality shops, they tell me that's still top priority. The existing wheel weights were not removed and I now have some wheels with 50-60 weights on them when 10 or less probably would have done the job; a close examination of the job indicated that many of the newly added weights (white color) were put on as a counterbalance to the old weights and provided an extremely amateur looking job since they were visible on my gloss black wheels. Needless to say, I am very disappointed at this result considering the high quality work I've had done there in the past. I did my own hi-speed road test and discovered a bit of a high frequency vibration between 50 and 75 mph, but it was a low enough in amplitude to not be objectionable (I used to test things for a living). I know This service shop can do much, much better. I was happy with the rest of the service. More
Great Experience, no issues. The only dealer I found to be honest with the pricing & the only dealer to still except the GM discount. All the other dealers I went to , up the pri The only dealer I found to be honest with the pricing & the only dealer to still except the GM discount. All the other dealers I went to , up the price by $10,000.00 More