Jeff Hunter Toyota

Chris is very professional and goes above and beyond for his customers! I could not have asked for a better car buying experience. his customers! I could not have asked for a better car buying experience. More

Chris has always gone above and beyond what is asked. Even if we didn't make a purchase he still answered all questions promptly and pointed my family in the right direction. He is an asset to the compan Even if we didn't make a purchase he still answered all questions promptly and pointed my family in the right direction. He is an asset to the company and a people person. More

My wife and I purchased a new RAV-4 from Jeff Hunter Toyota in Waco TX on 10/14/2024 after shopping online and in person at several Toyota Dealerships in the Dallas-Fort Worth Metroplex. Krystal Marsha Toyota in Waco TX on 10/14/2024 after shopping online and in person at several Toyota Dealerships in the Dallas-Fort Worth Metroplex. Krystal Marshall was our sales person and Brandon Bonge handled the finance and paperwork end of the deal. However, Loren Lookingbill was the outstanding star of our experience at Jeff Hunter Toyota. Krystal was friendly, knowledgeable and helpful. She was not your typical pushy, manipulative car sales person. I told her what we wanted, it was not in stock but she found it and we agreed on an out-the-door price with very little haggling. However, the RAV-4 we originally agreed to buy was not available. Krystal found a replacement and after a modification in the agreed upon out-the-door price, we happily made the deal. Brandon was also friendly and knowledgeable but he made an error on the paperwork. A Mechanical Breakdown policy which I did not want or agree to purchase was added to the final sale. This oversight added $2,500 to the cost of the vehicle. I was equally responsible for this error because I did not insist on reviewing a hard copy of the paperwork before we signed it electronically. So In my opinion, Brandon still rates 5-stars. When I discovered the $2,500 error the next day, I called the dealership to speak with Brandon. However, Brandon was not there and Loren Lookingbill took my call. I explained the problem and Loren took care of it without hesitation. A refund was received a few days later. A copy of the Bill of Sale was not included in our paperwork. All the information on the Bill of Sale was included in the financing contract so I was not concerned. However, our auto insurance company wanted a copy of the Bill of Sale. I contacted Loren and he emailed me a copy within minutes of my request. Loren was not involved in the original sale or responsible for the problems I encountered. However, he stepped up, immediately resolved the issues and kept me a satisfied customer. If the rest of the employees at Jeff Hunter Toyota treat their customers like Krystal, Brandon and Loren, then I look forward to patronizing this establishment in the future. More

From my sales person to the finance manager (Krystal & Brandon) ABOVE & BEYOND. This is my first time buying a Toyota and Krystal was GREAT - very informative and over the top helpful. Super fast Super Brandon) ABOVE & BEYOND. This is my first time buying a Toyota and Krystal was GREAT - very informative and over the top helpful. Super fast Super Friendly - and they were able to get me into the vehicle I wanted!!! More

5th car bought from Jeff Hunter Toyota…most professional and easiest dealership I’ve ever worked with, and I will continue to purchase future automobiles from them. and easiest dealership I’ve ever worked with, and I will continue to purchase future automobiles from them. More

Friendly, helpful and courteous. I drove away with a happy smile. Thanks to Cody Beard. I drove away with a happy smile. Thanks to Cody Beard. More

Service center is terrible. I have bought my past 6 cars from here but they have lost my business with how thirst service department is ran. I have bought my past 6 cars from here but they have lost my business with how thirst service department is ran. More

Mike Howard was great and friendly salesman . He was pleasant to work with and very helpful He was pleasant to work with and very helpful More

I went into the dealership looking for a RAV4 and wanted a white with the gray interior, which they did not have in stock. Approximately 5 weeks later I got a call that said we have your car. I went in to l a white with the gray interior, which they did not have in stock. Approximately 5 weeks later I got a call that said we have your car. I went in to look and drove out with a new RAV4 and am very pleased with how everything was explained to me as to the operations all worked. The salesman was very patient with me and all my questions. More

I give this place a grade F! I brought my car in to be fixed last week and they did not fix the right rear window which won't go down! They kept me waiting for over 3 hours a I brought my car in to be fixed last week and they did not fix the right rear window which won't go down! They kept me waiting for over 3 hours and I had to leave so I could eat lunch, I am Diabetic and I had a doctor's appointment that afternoon. These people did not fix my car and did not do everything I asked! I'm taking my car to a very good mechanic in West who will do the job! I'm never bringing my car back to this place again! I am done! More