Jeff Hunter Toyota

Service I took my car in for repair to replace a fuse that cost $30 and walked out with a $550 bill. We were told that they charge $130 per hour for labor so I took my car in for repair to replace a fuse that cost $30 and walked out with a $550 bill. We were told that they charge $130 per hour for labor so it apparently took 4 plus hours to switch a fuse. When I picked up my car I went inside to pay at the counter and was given my keys. I walked outside thinking that that my car was going to be out front, it was not there so I went back inside and asked if they knew where my car was. They lady got up walked me out the door and pointed to the parking lot near service that had probably about 6 rows of cars as well as a gated area and told me it would be somewhere out there and to go look that she had no idea. She then turned around and walked inside. I will NEVER go back to this Toyota dealership. I would recommend traveling to another Toyota dealership (maybe Temple or Killeen) or finding another local repair person to service your vehicle. I was very disappointed with my whole experience. More

Horrible at locating a problem and a waste of time Took my Tundra in because of a strange noise from the rear. They seemed friendly and took my truck in to find out the problem. A day later they said t Took my Tundra in because of a strange noise from the rear. They seemed friendly and took my truck in to find out the problem. A day later they said they found the problem to be the front left shock external reservoir from my aftermarket shocks were rubbing against the frame and . I knew it was a lie to begin with cause I check them often and watched how the shop I took it to install them. Plus the front left shock would not make a noise at the rear of a truck either. These people do not know how to fix vehicle or much less identify the problem with one. This is by far the worst Toyota dealership service I have came across. More

very dissatisfied due to lack of professionalism This place was clueless to mechanical issues on a tundra. Called for appt. told what was needed went in they were totally clueless to what they were d This place was clueless to mechanical issues on a tundra. Called for appt. told what was needed went in they were totally clueless to what they were doing the noise continued in my truck finally another charge of $300 later n it was temporarily fixed had to go somewhere else. The advisor Joey was rude and told me the noise was just breaks. Left contact Joeys supervisor his name i cannot remember but he was just as rude. I was wanting to buy a new tundra from there but with that type of professionalism it stopped me. More

I spent a great deal of time reseaching to purchase a new pick up truck. With so many models to choose from it got to be quite confusing. I met Whit Sheppard the new car mgr at Jeff Hunter Toyota and he was pick up truck. With so many models to choose from it got to be quite confusing. I met Whit Sheppard the new car mgr at Jeff Hunter Toyota and he was very knowelegeable and took the time to explain the different models and options and really clarified my wants and needs. They had a tremendous offer on the Toyota Tundra and I was able to choose from a great selection that they had on hand. I was impressed with the facility and the fact they stock so many vehicles to choose from. I was able to take delivery the same day and best of all the Tundra is Texas made which me vey proud. I will tell everyone looking to buy a new or even a pre-owned vehicle that Jeff Hunter Toyota is the smart choice. More

I just left the service department of Jeff Hunter Toyota. Wow, I had no appointment and these guys took care of me in less than 30 minutes. This is a reminder of why I have purchased my last 4 cars from them Wow, I had no appointment and these guys took care of me in less than 30 minutes. This is a reminder of why I have purchased my last 4 cars from them. Great service, friendly sales force and an outstanding management team. Waco is lucky to have a big dealership, with a small town, welcoming attitude! More

Marc was fantastic to work with. Very helpful and I felt really good about the deal we made. I worked with another sales rep at a different dealership before and didn't feel really comfortable but this was really good about the deal we made. I worked with another sales rep at a different dealership before and didn't feel really comfortable but this was a much better experience. More

YOUNG MAN WAS PATIENT WITH US, WE ARE NOT CAR PEOPLE AND HE TOOK THE TIME TO EXPLAIN IN DETAIL EACH STEP OF THE PROCESS. HE TOOK THE TIME TO EXPLAIN IN DETAIL EACH STEP OF THE PROCESS. More

I've bought or leased 3 cars from Jeff Hunter over the years and have always had a good experience. These were my wife's vehicles and she faithfully used their service department for all routine service years and have always had a good experience. These were my wife's vehicles and she faithfully used their service department for all routine service and never had a problem. She was involved in an accident with her Camry and had some pretty bad damage. The body shop did a great job and restored the look and driving ability to like new. I highly recommend them. More

Me and my son went to get an estimate on some damage done to his headlight,hood and bumper due to a car accident. We wanted only to get the busted headlight fixed for right now so he could be able to drive i to his headlight,hood and bumper due to a car accident. We wanted only to get the busted headlight fixed for right now so he could be able to drive it without getting pulled over. I wanted also to see how much of the rest damaged would cost. He asked is there any insurance involed no the insurance going to pay for this.This was going out of pocket pay. He went and looked at headlamp come back in and said we will not be able to fix it. He asked the other there look at to make sure he came to the same conclusion. They didnt bother lifting up the hood to look inside were it was pushed in a little to see if there damage inside.The hood is curled underneath a little but capable of beening opened with no problem. They didnt bother to give me estimate on the rest of the damage. It seems to me as soon as I said NO INSURANCE involed they didnt want to be bothered. MY Sons car is a 2006 Scion which they sell a Toyota brand. I would not even bother buying vechile from them if they cant even fix there own brand of cars. I will never go back to them again. More