Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
163 Reviews of Jeff Haas Mazda - Service Center
Sort by
July 31, 2015
"Busy today... come back later.." I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the last date of the month they had no time for appraisals and that I would be better off coming in the next day or at a later date. When I told the guy on the phone that I was hoping to get it done on the same day, I was told they didnt have time. Finally I told him if that was the case I would call up another mazda dealer. To this the person on the phone just said "okay" and disconnected the line. No apologies, no saying sorry, not even a trace or a hint showing his inability to help me out. It was as if he wasnt even interested in talking to me or getting my business. That was the worst kind of salesmanship I have seen. Such people should never be asked to deal with customers. More
by Xperiences
Employees Worked With
Other - not known
July 27, 2015
Friendly, Efficient Service The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. N The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. No hard sell on a myriad of services that I don't really need. Just good, efficient service. Cynthia Ramirez was my service advisor and she did an excellent job. Thanks again for being a great Mazda dealership. More
by Jerry
July 22, 2015
Exceptional customer service I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and s I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and she called me back to let me know when my vehicle had arrived. The service dept quickly confirmed the suspected problem. Cynthia was very responsive to all my needs and requests. My vehicle was ready in the estimated time range she gave me. She showed great care, concern and professionalism. I would definitely request her again to be my service rep. More
by Kenah
Employees Worked With
Cynthia Ramirez
July 19, 2015
Legitness Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of the good work they done for me! More
by Frankie10
Employees Worked With
Cynthia Ramirez
July 19, 2015
10000 mile service Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the ser Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the service that I needed and even got me a discount. She was very thoughtful as well: when she was about to leave for the day, she took the time to come to me and let me know she was leaving and how everything was going. Great service for my car as well. More
by alp1635
Employees Worked With
Cynthia Ramirez
July 02, 2015
Excellent dealership in all areas! We had a great experience at Jeff Haas Mazda with Todd Troublefield. He identified my problem for me and gave me warranty number to call while I was t We had a great experience at Jeff Haas Mazda with Todd Troublefield. He identified my problem for me and gave me warranty number to call while I was there on a previous visit. Then when I came in for window motor repair it was quick, scheduled, and painless. We own 4 mazdas, 3 of them purchased from Jeff haas and have had nothing but great experiences there with very little mechanical issues at all. I will by my next car there as well! More
by ElizabethC
Employees Worked With
Todd Troublefield
June 28, 2015
Extremely satisfied I was very impressed with how cordial and efficient Cynthia Ramirez was the day I brought my SUV in for service. She identified the problem even befor I was very impressed with how cordial and efficient Cynthia Ramirez was the day I brought my SUV in for service. She identified the problem even before my car was serviced. Because of her friendliness we chose to purchase a new vehicle from Jeff Hass that day. More
by Car_enthusiast
Employees Worked With
Cynthia Ramirez
June 18, 2015
Excellent I was going to Jeff Haas Mazda for my last three services. They are doing great job. Everything from scheduling an appointment to taking back your car I was going to Jeff Haas Mazda for my last three services. They are doing great job. Everything from scheduling an appointment to taking back your car is a pleasure. And reason for that is Allan Hempel. He made service as easy as it can be. Very professional, polite, knows his job to the smallest details. I would highly recommend him as a service manager and will stay with JH Mazda in future. More
by Slam2015
Employees Worked With
June 08, 2015
Above average service I have always had a great experience dealing with Cynthia Ramirez. She is always willing to go the extra mile. Whenever I have called with an issue I have always had a great experience dealing with Cynthia Ramirez. She is always willing to go the extra mile. Whenever I have called with an issue with my car she has been friendly, helpful, knowledgable and solutions oriented. More
by Evanskel
Employees Worked With
Cynthia Ramirez
June 03, 2015
Excellent Maintenance Service Todd Troublefield scheduled my service exactly when I wanted it without any hesitation. When I arrived, he greeted me pleasantly, discussed what neede Todd Troublefield scheduled my service exactly when I wanted it without any hesitation. When I arrived, he greeted me pleasantly, discussed what needed to be done, and gave me a firm price. He made sure I was comfortable in the waiting room. After a short wait, he came back to discuss the service done, that my car was finished, and no additional work was needed. He said it would be a few minutes until the paperwork was ready for me to check out and my car was washed. I was flabbergasted by how quickly the work was done. When I got in my clean car, everything was in place. My radio was still on the correct station and volume. My seat was still adjusted correctly. My mirrors were as I left them. That's not always true at every dealership or service center. More
by kitty
Employees Worked With
