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Jeff Haas Mazda - Service Center

Houston, TX

4.2
163 Reviews

163 Reviews of Jeff Haas Mazda - Service Center

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November 25, 2015

This is what customer service is called Carlos Guzman is the best service representative. Always willing to provide a good support when my SUV Mazda services is required. Pls continue and ma More

by LLV1902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
Nov 25, 2015 -

Jeff Haas Mazda responded

Thank you for your review! We are so pleased to hear that you are always able to get the service you need for your Mazda! Thank you again for choosing Jeff Haas Mazda, we hope to see you again soon!

October 30, 2015

Wonderful Carlos Guzman is the Best! He went out of is way on a Saturday to give me a ride to get my brothers car while mine was being serviced. That's going ab More

by Gabbyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
Nov 02, 2015 -

Jeff Haas Mazda responded

Thanks for leaving us this wonderful review! Carlos is always willing to go above and beyond for our customers, and we're glad to hear he could help make your service checkup that much easier for you. Thank you for continuing to choose Jeff Haas Mazda!

October 29, 2015

Cynthia Ramirez Cynthia is always helpful. Taking my car in for service is not one of my favorite things. But Cynthia makes it a pleasant experience. I always look fo More

by Sadeluca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Ramirez
Oct 29, 2015 -

Jeff Haas Mazda responded

We know how inconvenient it can sometimes be having to bring your car in for an oil change or other service, but we're really glad to hear Cynthia makes it an easier process for you! Thank you for leaving us your review, and for choosing Jeff Haas Mazda! See you again next time.

October 28, 2015

OUTSTANDING CUSTOMER SERVICE!! Cynthia Ramirez is amazing and provides outstanding customer service consistently. I don't get too upset when my car needs service because I know my More

by Janboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Ramirez
Oct 29, 2015 -

Jeff Haas Mazda responded

Thank you so much for your review! We always love hearing about great customer experiences such as yours. Cynthia always provides top-notch service, and we're glad to hear your experience was no different. We look forward to seeing you again next time. Thank you for choosing Jeff Haas Mazda!

October 19, 2015

service If you understand what is required for servicing a vehicle. Service is just outstanding Wverything is explain before the setvice Nice and professio More

by leo taurus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
Oct 19, 2015 -

Jeff Haas Mazda responded

Thank you for your feedback! We always love hearing back from our customers. We hope you'll come and see us next time you're in need of a vehicle service checkup. Thank you for choosing Jeff Haas Mazda!

October 15, 2015

Trust means a lot! I own a 2008 Miata, and have been taking it to Jeff Haas Mazda for service for many years. Todd Troublefield has been my advisor, and he has always b More

by Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2015 -

Jeff Haas Mazda responded

Thank you for your wonderful feedback! We sincerely appreciate your kind words, and loyalty to our service department. We understand trust is a huge thing when it comes to something you own, which is why we're so happy to know why you've continued to choose us all these years. It's always our pleasure ensuring your '08 Miata runs like a champ each time it leaves our service bay. Thank you for choosing Jeff Haas Mazda, and see you next time!

September 16, 2015

Always great service! Todd Troublefield has been our service advisor since 2010 and always takes care of us. Any time we have called to ask a question or get a suggestion More

by bnvest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2015 -

Jeff Haas Mazda responded

Thank you for the wonderful review! We're always so grateful when we hear such great stories from our loyal customers. Todd is a great example of how much we appreciate our customers, and we are glad to hear he's been your go-to service guy for the past 5 years. Thank you for taking the time to leave us your feedback, and we sincerely look forward to the next time your vehicles are in need of a service checkup. Thank you for choosing Jeff Haas Mazda!

September 15, 2015

Carlos Guzman - Thank You. Carlos has been my Service Advisor with my Mazda Tribute (2001) and now with my new Mazda CX-5 (2015). He is the reason I bought my new car at Jeff More

by PMurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
Sep 16, 2015 -

Jeff Haas Mazda responded

We always love hearing these great stories from our customers! We can't thank you enough for continuing to choose our service department throughout the years. Great customer service is something we have always prided ourselves on, and it always leaves a smile on our face knowing how appreciative our loyal customers like yourself are. Thank you for taking the time to leave us a review, and more importantly, for choosing us at Jeff Haas Mazda. We look forward to taking care of you the next time you're in need of a service checkup!

August 09, 2015

15000 mile service The service area was well organized and they get the job done right and on time. However, my observation is that the service advisors were spending mo More

by MX-5 Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
Aug 11, 2015 -

Jeff Haas Mazda responded

Thank you so much for the review! It was our pleasure ensuring your vehicle servicing was done quickly and on time for your 15,000 mile service! We sincerely appreciate you taking the time to leave us your feedback and rating, and hope to see you again the next time your vehicle needs servicing! Thank you for choosing Jeff Haas Mazda!

August 02, 2015

Extraordinary service experience is my expectation. We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and th More

by mfleming007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Jeff Haas Mazda responded

Wow!! We really love hearing customer stories like yours. We agree, we've enjoyed every bit of this 20 year relationship, and we couldn't be more thankful for your continued business! We are so pleased to know you enjoy the service Allan and his team have given you and your family for so long. Thank you for always choosing us at Jeff Haas Mazda!

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