163 Reviews of Jeff Haas Mazda - Service Center
This is what customer service is called Carlos Guzman is the best service representative. Always willing to provide a good support when my SUV Mazda services is required. Pls continue and ma Carlos Guzman is the best service representative. Always willing to provide a good support when my SUV Mazda services is required. Pls continue and maintain the best customer service. More
Wonderful Carlos Guzman is the Best! He went out of is way on a Saturday to give me a ride to get my brothers car while mine was being serviced. That's going ab Carlos Guzman is the Best! He went out of is way on a Saturday to give me a ride to get my brothers car while mine was being serviced. That's going above and beyond. I always take my car to be serviced here even though I bought it from my home town. But my next car purchase will be this dealership. More
Cynthia Ramirez Cynthia is always helpful. Taking my car in for service is not one of my favorite things. But Cynthia makes it a pleasant experience. I always look fo Cynthia is always helpful. Taking my car in for service is not one of my favorite things. But Cynthia makes it a pleasant experience. I always look forward to seeing her. She is knowledgeable and honest. More
OUTSTANDING CUSTOMER SERVICE!! Cynthia Ramirez is amazing and provides outstanding customer service consistently. I don't get too upset when my car needs service because I know my Cynthia Ramirez is amazing and provides outstanding customer service consistently. I don't get too upset when my car needs service because I know my experience will be painless and she will get the job done (ahead of schedule)....Thanks for everything and keep surprising all your customers with your great service!! I hope Cynthia is recognized by upper Management because it sure is hard to find great people these days a Company can depend on!! More
service If you understand what is required for servicing a vehicle. Service is just outstanding Wverything is explain before the setvice Nice and professio If you understand what is required for servicing a vehicle. Service is just outstanding Wverything is explain before the setvice Nice and professional people Nice and clean waiting room More
Trust means a lot! I own a 2008 Miata, and have been taking it to Jeff Haas Mazda for service for many years. Todd Troublefield has been my advisor, and he has always b I own a 2008 Miata, and have been taking it to Jeff Haas Mazda for service for many years. Todd Troublefield has been my advisor, and he has always been wonderful to work with. He has always been friendly, honest, and helpful. He's definitely earned my trust, and that means a lot! More
Always great service! Todd Troublefield has been our service advisor since 2010 and always takes care of us. Any time we have called to ask a question or get a suggestion Todd Troublefield has been our service advisor since 2010 and always takes care of us. Any time we have called to ask a question or get a suggestion he is always quick to respond and we trust his advice. He is always up front and honest about repairs and costs. He is the reason we keep using the service department. If you are taking your car to Jeff Haas for service, make sure and ask for Todd! More
Carlos Guzman - Thank You. Carlos has been my Service Advisor with my Mazda Tribute (2001) and now with my new Mazda CX-5 (2015). He is the reason I bought my new car at Jeff Carlos has been my Service Advisor with my Mazda Tribute (2001) and now with my new Mazda CX-5 (2015). He is the reason I bought my new car at Jeff Haas Mazda and why I will take my car to JHM service department. I highly recommend Carlos Guzman because of his knowledge & he goes the extra step to make sure I understand what is going on with my car. Thank you Carlos. More
15000 mile service The service area was well organized and they get the job done right and on time. However, my observation is that the service advisors were spending mo The service area was well organized and they get the job done right and on time. However, my observation is that the service advisors were spending most of their time typing. That's an indication to me of excessive influence of legal xxxxxxx. Their agenda is to generate documentation to provide legal cover to evade responsibility rather than to improve service and customer relations. More
Extraordinary service experience is my expectation. We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and th We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and this dealership date back more than 20 years and I refer friends and family to him for maintenance and repair. This is where we'll buy our next car as a result of a great long-term relationship. More