163 Reviews of Jeff Haas Mazda - Service Center
Excellent work I had some problems with my car and David Villarreal assisted me. He was really kind, professional and dedicated to his work. I am really satisfy with I had some problems with my car and David Villarreal assisted me. He was really kind, professional and dedicated to his work. I am really satisfy with his work because he is trustworthy and does an excellent job. More
Great Service Experience Allan Hempel is the best service consultant that I've ever had the opportunity to work with. We have two similar Tributes and he has been responsible Allan Hempel is the best service consultant that I've ever had the opportunity to work with. We have two similar Tributes and he has been responsible for retaining us as service customers and Mazda owners. The dealership's service area is a comfortable place to wait and has great wi fi connections. More
Best Service All of the staff at Jeff Hazda Mazda are eager to assist . Todd Troublefield is certainly a people-person. He does not mind helping customers and ans All of the staff at Jeff Hazda Mazda are eager to assist . Todd Troublefield is certainly a people-person. He does not mind helping customers and answering questions. He gives updates about the service in progress. He informs about upcoming service timelines (by mileage or date) in a helpful manner. Dealers often get a bad reputation for suggesting costly and unnecessary services. In the 2 1/2 years that I have owned my Mazda, I never felt pressured by anyone at Jeff Hass Mazda to pay for something I didn't actually need. It is worth the trip for me to get service performed at this dealer location even though it is a distance from my home. More
Excellent experience, appreciate the work of Allan Hempel, the service writer. Work scheduled and completed in a reasonable amount of time. Facilities were experience, appreciate the work of Allan Hempel, the service writer. Work scheduled and completed in a reasonable amount of time. Facilities were clean and pleasant. More
Excellent Service David Villarreal Always friendly, always excellent customer service. I never have bad experience this dealer in the 3 years i coming here. Call me every time about sta Always friendly, always excellent customer service. I never have bad experience this dealer in the 3 years i coming here. Call me every time about status off my car, and time its ready. Thank you. Laszlo More
GREAT JOB ALLAN HEMPEL AS ALWAYS...THNAK YOU I've been a customer of Jeff Haas Mazda I've been a customer of Jeff Haas Mazda for as long as they've been in business. The service departme I've been a customer of Jeff Haas Mazda I've been a customer of Jeff Haas Mazda for as long as they've been in business. The service department is what always brings me back. The whole team is just great! Allan always gives me an honest estimate of costs and always calls and keeps me posted and always make sure I have a ride to and from work. Sharon is always helpful and smiling when I come in at such an ungodly hour of the morning! Jeff Haas service department is why I'll always drive a Mazda! GREAT JOB ALLAN HEMPEL AS ALWAYS...THNAK YOU KEITH FUSSELL More
Excellent Service! A couple of weeks ago my GPS said I should turn and I did ... onto a rutted clay road in the rain. It took me a bit to get out of the mess I had gott A couple of weeks ago my GPS said I should turn and I did ... onto a rutted clay road in the rain. It took me a bit to get out of the mess I had gotten in to. After my 'mudding' incident my little Mazda 2 had just a little trouble. It was riding rough, but, only at speeds above 70 mph. I scheduled a Saturday appointment with my Service Advisor, Todd Troublefield. Todd was off on Saturday, so, Service Advisor, Carlos Guzman helped me. I explained my unfortunate off-roading experience. Carlos Guzman understood the issue completely. When I got my car back she was fixed! I love to drive and that is how I work off stress, so, it was a great relief that they were able to get her all back in balance and riding smooth. I had gotten a clump of clay in the front floorboard that had hardened and I expected to have trouble getting that out. I didn't have to worry about that either. They had vacuumed the interior and gotten that monster out of my front floorboard. I'd like to say thanks to everyone at Jeff Haas Mazda for helping me and my little Mazda 2 last Saturday. You did a great job! Anne More
Great service I am very happy with the service here, and I always feel I'm getting the value for what I paid for. Cynthia Ramirez has done a great job. Thanks. I am very happy with the service here, and I always feel I'm getting the value for what I paid for. Cynthia Ramirez has done a great job. Thanks. More
Service Amazing group of people. They are always very professional. David Villarreal is on point to serve, to keep me update, with what is going on with the c Amazing group of people. They are always very professional. David Villarreal is on point to serve, to keep me update, with what is going on with the car and making sure that I understand all. Outstanding experience ! More
Professional Service! I feel fortunate to have had the chance to work with David Villarreal at Jeff Haas Mazda. David is polite, knowledgeable, friendly, and professional i I feel fortunate to have had the chance to work with David Villarreal at Jeff Haas Mazda. David is polite, knowledgeable, friendly, and professional in every way. I took my Mazda in after the tire warning light came on while I was driving to work. After discovering a large screw in one of my tires, David called the roadside hazard company and asked that the tire be replaced instead of repaired. He suggested that I have my 15,000 mile warranty service completed at the same time so I could avoid a second visit in another week or two. He kept me informed of their progress throughout the process and seamlessly coordinated all aspects of my visit. My car was ready quickly, and, without even telling me, he had my car washed and handed me the keys to a sparkling vehicle that looked like new. David does his job without fanfare or self-aggrandizement. Jeff Haas Mazda is lucky to have someone of David Villarreal's caliber on its staff! More