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Jeff Haas Mazda

Houston, TX

3.7
597 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 597 reviews

November 27, 2019

Service Extraordinaire I have waited for a while to comment on this dealership. I bought my first Mazda from Jeff Haas 3 plus years ago. It is easy to say good things durin More

by phlash7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Jeff Haas Mazda responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Jeff Haas Mazda Team

October 01, 2019

Returning customer I had promised myself not to go back to Jeff Hass Mazda because of a first bad experience but I decided to give it another chance and so far so good. More

by Gaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Jeff Haas Mazda responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Jeff Haas Mazda Team

August 31, 2019

Excellent customer service experience!! This is my 2nd time dealing with Cuong! He's got the customer-centric touch to customer service and sure knows how to salvage a bad situation and put More

by HelenE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kortney-finance Manager, Joel in Finance
Sep 02, 2019 -

Jeff Haas Mazda responded

Thank you for taking the time to write this review. We are pleased to hear that Cuong was able to provide an excellent customer service. We look forward to working with you again. Best, Jeff Haas Mazda Team

August 22, 2019

Nick provides great customer service! Nick was extremely helpful in resolving a couple of issues. His customer service is more than excellent. He was always concerned about my experience More

by Donna B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Jeff Haas Mazda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Jeff Haas Mazda Team

August 03, 2019

Keith Castilla is great sales person Keith Castilla is an awesome salesperson! He was so patient in answering all my questions and I had a lot of questions. He has such a kind spirit, no More

by Donna B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Jeff Haas Mazda responded

Thank you for your feedback. Keith is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Jeff Haas Mazda Team

August 03, 2019

Happy Nana Mohamad Rahhal took time to drive across town to take me to pick up my car ... such a gentleman helped me in and out of the car ... wonderful conversa More

by bbing
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Jeff Haas Mazda responded

Thank you for this great review! We're excited to hear that Mohamad took care of you! He is a great asset and we appreciate all he does. Best, Jeff Haas Mazda Team

July 27, 2019

Excited teenager Keith was very helpful and friendly helping us with the purchase of our daughter 1st car. He took the time to explain the different accessories of the More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Jeff Haas Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best regards, Jeff Haas Mazda Team

June 04, 2019

repeat customer We have purchased 3 cars from this dealership. Good experiences each time. No high pressure and good prices. Will definitely return for another car More

by debsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Jeff Haas Mazda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Jeff Haas Mazda Team.

March 01, 2019

CX-5 purchase Loronzo was extremely helpful with my vehicle purchase. He made the process easy, straightforward, and had answers to all of my questions. He was pati More

by anamilenam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loronzo Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Jeff Haas Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Loronzo was helpful during your visit and that you are very happy with your new 2019 Mazda CX-5. If you have any questions, please don't hesitate to reach out to us again. Best, Jeff Haas Mazda Team

February 25, 2019

Worst experience twice now The Worst experience, Its my fault 12 years ago I had the same issue with this place. Back then My wife and I new what we wanted, when we arrived it a More

by Kttexan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
hispanic offices next to first glass office
Mar 14, 2019 -

Jeff Haas Mazda responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please reach out at your earliest convenience. Sincerely, Jeff Haas Mazda Team

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