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Jeff Haas Mazda

Houston, TX

3.7
597 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 597 reviews

September 16, 2021

As you heard of the chip shortage and low inventory going on right now. Helping you out with pricing isn't negotiable. Making a car purchase is a big decision. I the store a few times already and was really More

by CX5cars
Recommend Dealer
No
Employees Worked With
Charles Silmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jarillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Everything is great at Jeff haas Mazda because of Mr. Mohammad Rahal. I bought 6 cars from this dealer because of Mr. Mohammad and not just that, every time I have a service for my car he comes and greet More

by Pierre Makdissi
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

George, manager and the staff made buying our daughters first car a pleasure! Thank you for helping us make her Christmas amazing!! Emily and Nigil More

by ethoash13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Abdala
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

This is one of the best Associates you have working in the service! I've been coming to Jeff Haas Mazda since I bought my 1st Mazda over 25 years ago! Alan was my Service Advisor than and has kept me comi More

by willhou713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

I scheduled appointment to test drive specific car that was "just sold" before I came but they forgot to notify me about it... They were happy that I came anyway because they had other interesting cars... More

by torunczyk354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Maxa
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020

Love this place I was looking for a car for my college daughter that is stylish and safe. The new building was so beautiful and the salesman Mohammed was excellent. H More

by Alfie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

We went to check out a car for our son when we got there the car has been wrecked however we were not told we try to negotiate and the only thing we were told is enjoy another car at a different dealership More

by dgcollins974
Recommend Dealer
No
Employees Worked With
Larry Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Jeff Haas Mazda responded

Hello Sorry about your experience. I am sure it was upsetting to you. If you could share some information with me I would love to get to the bottom of this. I need your email address or phone number to look you up . I need to know the employees that were involved with treating any Jeff Haas Mazda customer that way. THIS is not the way we want to do business and this will not be tolerated. Please call me or email me. Todd Crabtree 713-397-9189 cell 713-932-6004 woek toddc@jeffhaasmazda.com

January 31, 2020

Greg was very helpful in assisting us in finding the right vehicle, we were particular about details & features and he went out of his way to ensure we found the one we loved. Great customer service and More

by kmfuentes07
Recommend Dealer
Yes
Employees Worked With
Greg Jarillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2019

I highly recommended to buy your car with Kevin Cruz because he is exceptional professional, very attentive, keep you in the loop for all the services, and he would go an extra mile to make sure you are More

by Nguyentheresa85
Recommend Dealer
Yes
Employees Worked With
Kevin Cruz
Dec 20, 2019 -

Jeff Haas Mazda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Jeff Haas Mazda Team

December 09, 2019

Scammer When we told them that we'd be paying with a bank loan they all of the sudden no longer had the car in stock. They insisted we only pay with cash or c More

by sd2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
GM
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