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Jeff Haas Mazda

Houston, TX

3.7
597 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 597 reviews

October 24, 2013

Even though I did not purchase my vehicle at Jeff Haas Mazda my former dealership went out of business & I have been dealing with Jeff Haas Mazda's service department ever since. Todd Troublefield has More

by JH16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 22, 2013

I came into Jeff Haas Mazda for a routine oil change on my Mazda Rx-8. I dealt with service advisor, Todd Troublefield. I pulled up under their awning and was promptly greeted at my car by Mr. Troublefie More

by irishashes19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 22, 2013

I have been going to Jeff Haas Mazda for 27 years. The service department is top-notch! They give me a ride to work and pick me up when my car is ready. The car is always fixed to my satisfaction and the More

by jkcarlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 18, 2013

I rate all aspects of the service department at Jeff Haas as GREAT except for price because I suspect I might find cheaper service at a non-dealer location. But I wouldn't trade the potential (assumed) cost More

by almeida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Guzman
October 17, 2013

My service advisor is Alan Hempel. I have been dealing with Alan since my first Mazda purchase at Jeff Haas. Now my current vehicle 2007 CX7 (that I purchased at Jeff Haas hasn't been serviced anywhere e More

by EllenSedita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alan Hempel
October 16, 2013

I just simply could not believe the overall hospitality of this place. I have bought Chevys, and Fords, Honda's, and Toyota's. And have never been greeted in the friendly manner that Jeef Haas does. I More

by Josecx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Dupy
October 05, 2013

I've been through my share of purchasing vehicles, but this by far was the best experience I have ever had! Phil was very willing to work with us and exceeded all of our expectations. If you are looki More

by Mlb2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
October 04, 2013

This is a great dealership!!! You are put at ease right away and there are no high pressure sales tactics used. If you do not want anything added it is no problem. Ray Maxa helped me with the purchase of More

by Brauneis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Maxa, Ray Maxa
October 01, 2013

I recommend Ray because of his no-pressure style and wonderful manners. He is very knowledgeable about the Mazda3 I purchased for my daughter. He took the time to explain the safety features of the car More

by Mamarosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Maxa, Ray Maxa
September 03, 2013

Working with Charles to purchase my first vehicle (the 2014 Mazda 6) was a great experience. Unlike other dealers that I went to, Charles wasn't pushy and was willing to work with me to find the car that More

by Zenith151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Silmon
Sep 06, 2013 -

Jeff Haas Mazda responded

Jeff Haas Mazda thanks you for taking the time to leave us this amazing feedback! We are thankful to hear that you trusted us with the purchase of your first vehicle! Charles is an amazing asset to our team! He loves to make the car buying process smooth and enjoyable and will be happy to hear your needs were met at our store! We are very appreciative of your Five Star Review and recommendation! It was a pleasure working with you and we hope you enjoy your new Mazda! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com

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