Jeff Haas Mazda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Even though I did not purchase my vehicle at Jeff Haas Mazda my former dealership went out of business & I have been dealing with Jeff Haas Mazda's service department ever since. Todd Troublefield has Mazda my former dealership went out of business & I have been dealing with Jeff Haas Mazda's service department ever since. Todd Troublefield has been my service manager & has always treated me & my vehicle with the deepest respect. More
I came into Jeff Haas Mazda for a routine oil change on my Mazda Rx-8. I dealt with service advisor, Todd Troublefield. I pulled up under their awning and was promptly greeted at my car by Mr. Troublefie my Mazda Rx-8. I dealt with service advisor, Todd Troublefield. I pulled up under their awning and was promptly greeted at my car by Mr. Troublefield. He was very polite and asked me how my morning was going. I had previously called to make this appointment. He told me my oil change would be about 40 minutes and to please have a seat in the waiting area. The waiting area had coffee and water available, as well as some very comfortable chairs and a tv to watch. After 10 minutes or so, Mr. Troublefield came back to let me know my car's air filter needed to be replaced, that it hadn't been replaced in almost 40,000 miles. He gave me the price to see if I wanted to buy a new air filter or not; I did. Shortly after this, he came back to tell me my car was almost ready and asked if I wanted the complimentary car wash as well. He then walked me to the service desk to go over the final pricing and the full inspection on my car to let me know how my tires, battery, and other components were wearing. Jeff Haas Mazda has a rewards point system now, where you can accrue points based on what you spend at each service. He asked if I'd like to use some the points I had accrued; I told him I'd like to wait until I have more points, perhaps using the points towards new tires. The price for an oil change and new air filter was relatively cheap. Mr Troublefield was a great service advisor: very knowledgeable, friendly, always had a smile, and even made a few jokes since it was early in the morning. He let me know my car was in good shape and also a few things to watch for in the coming months. I'd highly recommend Jeff Haas Mazda, especially service advisor, Todd Troublefield. I've been coming to this dealership for the past 5 years, about once a month or so for routine oil changes; I drive a lot. They've always been such great help and make me feel welcomed when I'm there. The technicians do great work, I've never had an issue with their workmanship and it's always right the first time. More
I have been going to Jeff Haas Mazda for 27 years. The service department is top-notch! They give me a ride to work and pick me up when my car is ready. The car is always fixed to my satisfaction and the service department is top-notch! They give me a ride to work and pick me up when my car is ready. The car is always fixed to my satisfaction and the service representative stays in contact with me throughout the process so there are no surprises. There are never any unexpected charges. They do what they say they are going to do. I will always buy my car from Jeff Haas Mazda. More
I rate all aspects of the service department at Jeff Haas as GREAT except for price because I suspect I might find cheaper service at a non-dealer location. But I wouldn't trade the potential (assumed) cost as GREAT except for price because I suspect I might find cheaper service at a non-dealer location. But I wouldn't trade the potential (assumed) cost savings for the terrific service I have received from Carlos Guzman over the last 15 years. He reports on the repair along each stage of the process. I have owned or leased 9 Mazda vehicles in my lifetime and have purchased 6 from Jeff Haas directly due to the level of service I have received from Carlos over the years. More
My service advisor is Alan Hempel. I have been dealing with Alan since my first Mazda purchase at Jeff Haas. Now my current vehicle 2007 CX7 (that I purchased at Jeff Haas hasn't been serviced anywhere e with Alan since my first Mazda purchase at Jeff Haas. Now my current vehicle 2007 CX7 (that I purchased at Jeff Haas hasn't been serviced anywhere else. You can't get a more HONEST person or dealership! REALLY More
I just simply could not believe the overall hospitality of this place. I have bought Chevys, and Fords, Honda's, and Toyota's. And have never been greeted in the friendly manner that Jeef Haas does. I of this place. I have bought Chevys, and Fords, Honda's, and Toyota's. And have never been greeted in the friendly manner that Jeef Haas does. I bout a brand new cx5; and George was able to give me an outstanding deal on it. No beating around the bush. I knew what I wanted; I went and I got it. Simple Would definitely recommend. More
I've been through my share of purchasing vehicles, but this by far was the best experience I have ever had! Phil was very willing to work with us and exceeded all of our expectations. If you are looki but this by far was the best experience I have ever had! Phil was very willing to work with us and exceeded all of our expectations. If you are looking for a Mazda THIS is the dealership to go to! More
This is a great dealership!!! You are put at ease right away and there are no high pressure sales tactics used. If you do not want anything added it is no problem. Ray Maxa helped me with the purchase of away and there are no high pressure sales tactics used. If you do not want anything added it is no problem. Ray Maxa helped me with the purchase of my Maxda 6 Sport. If your in the market for a car stop in and ask for Ray Maxa. His straight forward no nonsense approach will put you at ease right away. He is very knowledgeable on the vehicles and just a genuinely wonderful person. More
I recommend Ray because of his no-pressure style and wonderful manners. He is very knowledgeable about the Mazda3 I purchased for my daughter. He took the time to explain the safety features of the car wonderful manners. He is very knowledgeable about the Mazda3 I purchased for my daughter. He took the time to explain the safety features of the car -that really made me comfortable buying I. He explained the high-tech equipment to my daughter and that made her excited to get it. A great car, a good deal and all the time we were treated like royalty. I will go back and buy a Mazda6 as soon as I can. More
Working with Charles to purchase my first vehicle (the 2014 Mazda 6) was a great experience. Unlike other dealers that I went to, Charles wasn't pushy and was willing to work with me to find the car that 2014 Mazda 6) was a great experience. Unlike other dealers that I went to, Charles wasn't pushy and was willing to work with me to find the car that I wanted. Although the dealer didn't have a particular model in stock at the time, they were able to pull the car from another dealer in a relatively timely manner and I thought their price was fair right from the get go. Compared to some other dealers out their, my experience with Charles and Jeff Haas Mazda was an extremely pleasant experience and I would recommend anyone looking to buy a new car to check out Jeff Haas Mazda and ask for Charles. More