Jeff Haas Mazda

Although I paid a premium for my new CX5, I was very happy with Sutoyo professionalism. He followed up after the sale and has been very attentive throughout the process. I recommend using Sutoyo at Jeff happy with Sutoyo professionalism. He followed up after the sale and has been very attentive throughout the process. I recommend using Sutoyo at Jeff Hass Mazda. More

Hey y’all! We loved working with Memphis!! We love our new Mazda CX 5! We had to drive a good ways to find what we wanted. But worth the drive to do business w We loved working with Memphis!! We love our new Mazda CX 5! We had to drive a good ways to find what we wanted. But worth the drive to do business with Memphis and get the vehicle we were looking for! Mention Memphis for your new marvelous Mazda experience!! More

Was looking at purchasing a 2020ram, the listed price on the website was $34,700 as well as the listed price on cargurus. I contacted them 4/21/22. In discussion over the vehicle they said it was factory no the website was $34,700 as well as the listed price on cargurus. I contacted them 4/21/22. In discussion over the vehicle they said it was factory no modifications. I had to ask 4 times what was the final price for a cash buy, finally Jeff Galeas responded with the final price. The final price went up $2,200 and added a $1,700 "aftermarket" package. Why am I paying for aftermarket package when the dealer said it was completely factory no modifications? So I go back to the website and car gurus and they changed the price. It went from $34,700 to $37,000 while we were discussing the final sale price. This is illegal in Texas under false advertising laws. Also when dealing with these people it kept jumping between 3 employees. Jeff Galeas, Reyna Montoya, Yaneise Rebolledo. I would email one and the other would email back. This dealership is a scam, they will alter the price with no integrity. I will contact BBB and my the Texas state attorneys office. This dealership wants you to finance in house. DONT. Dealers like this try to bleed every vehicle they have to maximize profits at your expense, it is easy to assume that their loans are pure predatory, if they will alter the price on a cash buyer imagine what they will do to a customer that has little money to start with and "ok" credit. BUYERS BEWARE. UPDATE: 4/22/22 - Was contacted by a Nick Acevedo. He claims it was a "pricing error" and apologized for it saying "Jeff Haas Mazda makes a great effort to have information accurate on vehicles, errors do occur, check with the salesman". WHO GETS THEIR OWN PRICES WRONG? You make the price, so how can you get it wrong? Also, do you think your sales team should go over all info with a customer first then? How do you get the price wrong on cargurus and your own website, then someone shows interest and you jack the price up $4,000? Is Jeff Haas Mazda that unprofessional or are you just making excuses for unethical business practices? If you have done nothing wrong, the state attorney general will tell me so, not someone trying to do damage control after trying to do shady business with a serious buyer. More

Colton was fantastic to work with. When the vehicle mom wanted was available, he text her a funny video about “Look what I got!” I would highly recommend Jeff Haas Mazda and Colton as When the vehicle mom wanted was available, he text her a funny video about “Look what I got!” I would highly recommend Jeff Haas Mazda and Colton as your representative. More

Mohamad made my purchase simple. I came from 5 1/2 hours away and they took care of me, even drove me across town to view the vehicle while was being serviced still. Highly recommend I came from 5 1/2 hours away and they took care of me, even drove me across town to view the vehicle while was being serviced still. Highly recommend. More

We have an amazing experience with everybody in this dealer. From the sales agent Manuel Triana to everybody involve in the purchase of our new car. Everything runed easy and smoothly . Definitely we h dealer. From the sales agent Manuel Triana to everybody involve in the purchase of our new car. Everything runed easy and smoothly . Definitely we highly recommend Jeff Haas Mazda to buy your next vehicle!! More

Honest. Helpful. Made buying a car really painless. Couldn't of asked for a better representative from Jeff Haas Mazda to help us! Couldn't of asked for a better representative from Jeff Haas Mazda to help us! More

Beautiful showroom (it’s Christmas now!), friendly sales staff, happy to please, and very courteous I was in direct contact with several how we’re not my sales person and was treated as if I were the most staff, happy to please, and very courteous I was in direct contact with several how we’re not my sales person and was treated as if I were the most important customer there. My sales rep whom I had spoken to very early this particular morning, Waite all day as we traveled from Louisiana. Gilbert was there waiting with the car I wanted to see, all clean and ready to drive. Gilbert was cheerful, congenial, low pressure and a joy to work wit!! Financing with Ivan and the cool tech document signing was quick and actually fun. More

Bait and switch! Car listed on website for $24998, after the test drive they started trying to manipulate us. First they tacked on $1300 because the car was "certified" and came with an extra warranty. Th the test drive they started trying to manipulate us. First they tacked on $1300 because the car was "certified" and came with an extra warranty. Then they added a GPS tracking device and added another $1250. Neither of these additions were listed on the website or reflected on the price. With TT&L the car came to $30K. Then in financing I was told the first bank refused to lend to me and the second bank offered 6.9%. My credit score is 838, so I questioned their process, and why they didn't use Mazda Financing like my last car. We left, went to Carmax, where we found a car for $24998, that is priced as shown. Financed for 48 months at 2.95%. Stay away from this place! More

I recently had a bad experience with customer service in honoring a deal that they are no longer available (It was available at the time I purchased my car, of course). It was rejected by new person in char honoring a deal that they are no longer available (It was available at the time I purchased my car, of course). It was rejected by new person in charge who was just following the book. Fortunately, Todd the GM was aware of the issue and got it taken care of for me. The experience at the dealership is great again. Please get with Sutoyo when you get a chance. The plus of a Mazda is the affordable price with lots of high tech specs comparing to a same year Toyota (very basic functionalities) More