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Jeff Haas Mazda

Houston, TX

3.6
601 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 601 reviews

May 15, 2014

Best Service Manager We bought our first car in 1963. We've owned many different makes and models purchased thru a wide variety of dealerships throughout the nation. We''v More

by Steveernst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 12, 2014

Excellent, quick, efficient I had to take my CX9 in for a brake issue. I let Carlos know that I would need a rental car, and that I would be on a time crunch. When I arrived, More

by hlam510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 03, 2014

Customer for Life! Every one at Jeff Haas Mazda was professional, kind and helpful! Our whole car buying experience was perfect from start to finish. We love our new M More

by Stuartkeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Maxa
March 28, 2014

Carlos Guzman is an excellent service advisor. I have worked with him for several years now & would definitely recommend him to others. He is very knowledgeable about auto servicing and keeps you up-to- More

by TexasFather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 28, 2014

We were very pleased with our experience at Jeff Haas Mazda and our sales person Brant Dixon. So pleased...that we went back a few weeks later and bought a second car from them. Brant and the Manager L More

by Rharms50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Pollock
March 22, 2014

I always come back to Jeff Mazda for service because of the excellent service I receive from Carlos Guzman over many years. He is personable and pleasant but also anticipates my needs and often finds advan More

by andrepoorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 13, 2014

Had a Problem - they fixed it Had some initial issues with a car I purchased. I returned and they worked with me to get the problem sorted out. It took a little longer than I wou More

by bmontminy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick (Used Sales Manager)
Apr 07, 2014 -

Jeff Haas Mazda responded

We are so sorry you feel this way. At Jeff Haas Mazda every customer is important to us. I do see you came back and bought another car from us. I hope you are happy now and enjoying you vehicle. Thanks for buying two cars from us in such a short time. Todd

March 04, 2014

This is the first time I've returned for service at the Dealer. Why? Because of the impeccable and courteous service I've received from Carlos Guzman and Alan Hempel and Rainie Coleman. These guys h More

by Firebexar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 27, 2014

Great experience at this dealership . Adam Ross kept me in loop of what was going on with the process made my car shopping experience easy. No headaches. Great staff More

by Israelm4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 17, 2014

Ray was an amazing salesman that truly wanted to give us the best deal. He didn't try to scam us with hidden fees or anything, and I reccomend him fully. More

by ReysonTheNoble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Maxa
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