Jeff Haas Mazda

Review for Carlos Guzman I get my Tribute serviced at this dealership because I think the world of Carlos, he goes the extra step to make sure I understand what is going on wi I get my Tribute serviced at this dealership because I think the world of Carlos, he goes the extra step to make sure I understand what is going on with my SUV - he is a great guy and I trust him More

Best car shopping experience I've never had such great customer service from a dealership in the past. I was very surprised to see how quick and efficient the Mazda team handled m I've never had such great customer service from a dealership in the past. I was very surprised to see how quick and efficient the Mazda team handled my shopping experience. Not to mention the great deal I received for my vehicle. More

Carlos Guzman/Jeff Haas Ever since I purchased my Mazda 3, I have always serviced with Jeff Haas, Carlos Guzman has always gone that extra to ensure that I am getting the bes Ever since I purchased my Mazda 3, I have always serviced with Jeff Haas, Carlos Guzman has always gone that extra to ensure that I am getting the best service possible. Outstanding service with outstanding personel. Would definite recommend to anyone to take their vehicles there. More

Very happy customer I can't say enough nice things about Carlos Guzman who was my service advisor during my last trip. He was friendly and immediately made me feel my ca I can't say enough nice things about Carlos Guzman who was my service advisor during my last trip. He was friendly and immediately made me feel my car would be well cared for and he went far and beyond any of my expectations by getting Mazda to agree to participate in adjusting the cost of a major repair. When I had a question about one of the repairs he immediately contacted the shop foreman and had him talk to me explain what had been done and made sure I understood. Allan Hempel was also terrific. My Mazda 3 is 5 years old and runs like a new car...it truly will Zoom Zoom thanks to the good service it receives at Jeff Hass Mazda. It's a 20 mile drive one way for me to get to the dealership but I bypass a number of closer repair shops to get quality service from qualified people. My only complaint, and it's not really a complaint, but I was less than impressed by the women at the reception desk in the service department. I hope Jeff Haas recognizes quality people in their service department and rewards them appropriately. Thanks again Carlos! Well, I was very happy until I tried to submit this review...I have entered the requested info several times only to be asked for it again and again...soon I will just quit! More

Great Experience at Jeff Haas I bought a Mazda3 at Jeff Haas Mazda a few months ago and was very pleased with the experience. I was in the market for a new car and I hadn't consid I bought a Mazda3 at Jeff Haas Mazda a few months ago and was very pleased with the experience. I was in the market for a new car and I hadn't considered a Mazda but after trying unsuccessfully to work with several salesman at another dealership I ended up at Jeff Haas. I got there on a Friday night a couple hours before closing and worked with Ray Maxa. Even though I came in at almost closing time Ray still did everything he could to help out. He even stayed over late when I decided I wanted to buy a car and helped me get all the paperwork done so I wouldn't have to come back the next morning to finish everything. He could not have been any nicer, and despite being a little new to the job, he was very knowledgable about all the cars and the entire buying process. I would definitely recommend Jeff Haas Mazda to someone who needs a new car and doesn't want the typical run-around. Make sure you ask for Ray. More

Outstanding Service with great price I took my mazda 5 to a dealership (name withheld) for repairs, the quote was in the thousands (which was ridiculous) but when I took my mini van to Je I took my mazda 5 to a dealership (name withheld) for repairs, the quote was in the thousands (which was ridiculous) but when I took my mini van to Jeff Haas dealership, not only was Carlos Guzman polite, friendly and welcoming. He gave me the details of my car issues and an estimate. He helped me through the rental car process (by the way, the rental car price was very good). The initial arrangement was that the repair work on my car will kickoff the next day due to a full schedule but I was surprised when I got a call from him few hours later saying ' m'am your car is ready'. The best part was the final cost of repairs that he gave me which was less than half of the initial quote fom the other dealership. (The price was very goood). I told him when i went to pick up my car that they have me as a customer for life (for as long as I have a Mazda Vehicle). Lara More

Best Service Manager We bought our first car in 1963. We've owned many different makes and models purchased thru a wide variety of dealerships throughout the nation. We''v We bought our first car in 1963. We've owned many different makes and models purchased thru a wide variety of dealerships throughout the nation. We''ve used their various service departments. This service department represented by our service manager, Carlos Guzman, is the best we've ever dealt with. Carlos is, hands down, the best service manager you'll ever encounter. Steve and Judy Ernst More

Excellent, quick, efficient I had to take my CX9 in for a brake issue. I let Carlos know that I would need a rental car, and that I would be on a time crunch. When I arrived, I had to take my CX9 in for a brake issue. I let Carlos know that I would need a rental car, and that I would be on a time crunch. When I arrived, he had all my paperwork waiting for me. I was in and out, within 30 minutes.... with the rental car! The next day when I came to pick up my car, things were much the same. I was politely greeted by Carlos, who pulled my paperwork, went over the repairs, collected my key and payment for the rental, and got me on my way! This was by far, the best, most efficient service shop I have ever visited. More

Customer for Life! Every one at Jeff Haas Mazda was professional, kind and helpful! Our whole car buying experience was perfect from start to finish. We love our new M Every one at Jeff Haas Mazda was professional, kind and helpful! Our whole car buying experience was perfect from start to finish. We love our new Mazda 6 and want to thank all of your staff for the way we were treated as valued customers. But, Ray Maxa is the reason we will come back to buy our next car there because he made us feel like family and I recommend all of my friends and family to go see him first! We'll you soon Ray! More

Carlos Guzman is an excellent service advisor. I have worked with him for several years now & would definitely recommend him to others. He is very knowledgeable about auto servicing and keeps you up-to- worked with him for several years now & would definitely recommend him to others. He is very knowledgeable about auto servicing and keeps you up-to-date as to how the servicing is progressing. He puts a personal touch into everything he does. More