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Jeff Haas Mazda

Houston, TX

3.6
596 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 596 reviews

December 12, 2014

Didn't honor the agreed upon price and acted shady/dishonest This dealership is about an hour from where I live but they had a car I was interested in so I called them up. I told their sales person that I wanted More

by jakeatdrums
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly on the phone and J.J Mclarty in person
Mar 27, 2015 -

Jeff Haas Mazda responded

Sorry you feel the way you do. Our pictures are 100 percent correct, and never would we remove wheels. We are a market base price store, meaning we put our best price on the website for a great no hassle experience. We beat you car max bid. with the price of our unit, offered a great price. Sorry about the missunderstanding you had with our appointment person. We will learn fron this and strive to make it more clear of our pricing policys.----------

December 10, 2014

Excellent service and assessment I visited several dealerships before decide and I was offered a good deal, Robert explained perfectly the main features of the vehicle and I was very More

by Allancastillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert de Leon
December 05, 2014

Great Service Experience Allan Hempel is the best service consultant that I've ever had the opportunity to work with. We have two similar Tributes and he has been responsible More

by mfleming007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Maxa
November 29, 2014

Best Service All of the staff at Jeff Hazda Mazda are eager to assist . Todd Troublefield is certainly a people-person. He does not mind helping customers and ans More

by Mi3forMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 27, 2014

Satisfied Mazda Owner!!!!!! OMG, where do I begin?. From the moment I walked in, to the first service change, etc. I've never experienced such great service the way I did at Jef More

by shavetta.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danyel, Robert Cunningham
November 27, 2014

Rude, unorganized, ridiculous. I doubt I could have been any less happy with trying to buy a used car here. Drove over an hour out of the way to find out the car I called about 3 ti More

by timothy.henderson.758
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Kourtney, Brenda Bocanecra
November 15, 2014

Excellent experience, appreciate the work of Allan Hempel, the service writer. Work scheduled and completed in a reasonable amount of time. Facilities were More

by martha.gilliam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 09, 2014

Excellent Service David Villarreal Always friendly, always excellent customer service. I never have bad experience this dealer in the 3 years i coming here. Call me every time about sta More

by Macilaci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 07, 2014

GREAT JOB ALLAN HEMPEL AS ALWAYS...THNAK YOU I've been a customer of Jeff Haas Mazda I've been a customer of Jeff Haas Mazda for as long as they've been in business. The service departme More

by keith1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 07, 2014

Excellent Service! A couple of weeks ago my GPS said I should turn and I did ... onto a rutted clay road in the rain. It took me a bit to get out of the mess I had gott More

by annes449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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