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Jeff Haas Mazda

Houston, TX

3.6
601 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 601 reviews

March 31, 2015

“A good scheduled maintenance experience” On early March, I made a an appointment to get my 2014 CX -5 in for the 30k service; on the morning of the appointment, Cynthia Ramirez was the serv More

by Jorge'CR-5
Customer Service
Recommend Dealer
Yes
Employees Worked With
March 23, 2015

An excellent experience Well, I took my old Mazda Tribute in for service and discovered the most unfortunate news from Allan Hempel... Terrible engine trouble that would cost More

by thatguy181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Morrison, Ray Maxa
March 14, 2015

Allan Hempel We have trusted our Mazdas to Jeff Haas for over twenty years. Allan Hempel is an excellent manager, always helpful, well informed and very punctual i More

by Dealer Rater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 13, 2015

Unethical We spoke with a salesman multiple times about one particular car. Our drive was around 9 hours to Houston, so we tried to place a deposit (5 days befo More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc V. (He never gave his last name - perhaps for a reaason) We do have his number...
Mar 26, 2015 -

Jeff Haas Mazda responded

Sorry you lost out on the car you wanted. Our policy is we dont hold cars. We were in contact with you every day updating the status of the car you wanted. It sold on friday, we called as soon as it was sold. We we upfront and honest the whole time. We believe in being upfront and telling the customers upfront we dont hold cars. Do to our market base pricing our cars sell very fast. We suggest if you found what you like here, dont wait till the weekend. Come and get it before it sells.

March 02, 2015

Fraudulent Do not be fooled by the 5 star ratings, they are fake reviews obviously just to make the business look legit. These guys sabotaged my car! And this on More

by Bibi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mar 26, 2015 -

Jeff Haas Mazda responded

I am glad I got to meet you. I hope your cx-7 is running great still. After driving it and talking with you, i am sure you will be a happy Jeff Haas Mazda customer. If i can help you in the future please let me know. Happy customers if what we strive for here at Jeff Haas Mazda.

February 09, 2015

You Can Have Confidence I have never had a problem taking any of our cars into Jeff Haas Mazda's service department in the 18 years I've been doing business there. Allan Hemp More

by jshare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 21, 2015

Great service and welcoming staff. I went in for an oil change and was pleased with the service staff and the cleanliness of the facilities. Todd Troublefield was friendly, very knowled More

by BeeCheeAnon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 20, 2015

service Mazda for key control visit Jeff Hass Mazda to get a key control for my Miata, Cinthia Ramirez is the best,excellent service & helful was out in 2 hrs. More

by pablo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 16, 2015

Great service experience! I brought my car in for service and was in and out in less than an hour! Allnthe advisors are great and thoroughly explain everything. Cynthia Ramirez More

by Katiatran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 14, 2015

Excellent service, as always! Cynthia always goes above and beyond to help me with anything concerns I have in regards to my Mazda Miata! That's why i always come to them. I would More

by Julyjca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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