Jeff Haas Mazda

Sales and service Purchased a vehicle from Jeff Hass Mazda used car division. Jay McCurtry was my sales person and Lee Pollock the used car sales manager. It was rela Purchased a vehicle from Jeff Hass Mazda used car division. Jay McCurtry was my sales person and Lee Pollock the used car sales manager. It was relatively painless. Lee Pollock, the used car manager stands behind his vehicles. We had one small issue after the sale and he took care of it right away. He is fair and honest. Would recommend doing business with him if you are looking at used cars. More

VERY HELPFUL AND FRIENDLY AT SERVICE. I HAVE BEEN VISITING THIS DEALERSHIP SINCE TWO YEARS AGO AND I AM VERY IMPRESSED WITH THE CUSTOMER SERVICE FROM TODD TROUBLEFIELD . HIS PUNCTUALITY I HAVE BEEN VISITING THIS DEALERSHIP SINCE TWO YEARS AGO AND I AM VERY IMPRESSED WITH THE CUSTOMER SERVICE FROM TODD TROUBLEFIELD . HIS PUNCTUALITY HAS SAVED ME VALUABLE TIME AND UNTIL NOW I HAVE ENJOYED GOOD SERVICE ON THE CAR. THANK YOU VERY MUCH, GLENN RECORDS More

Great finance department! We went in about a week ago to buy a Mazda3, this was our second time back to buy a car. We came back because we knew the place and new the price. Eve We went in about a week ago to buy a Mazda3, this was our second time back to buy a car. We came back because we knew the place and new the price. Even through that, I would recommend this place mainly just for the finance department. Danyel was incredibly friendly, so sweet and nice. She wasn't pushy and she listened to what we had to say. She made the entire process worth it. She was very well organized and had everything ready for us. More

Time Saver! I am very pressed for time...as are many people. I work near BW8/Southwest Freeway so I always make an appointment with Todd Troublefield to get my I am very pressed for time...as are many people. I work near BW8/Southwest Freeway so I always make an appointment with Todd Troublefield to get my maintenance work done on my Mazda CS-5 (at the I-10 location). We have it worked out so I can drop it off before lunch and then pick it up after lunch. I need my car every day and do not have the luxury of leaving it for the entire day. Todd has been great working with me to get everything done. Pete K. More

“A good scheduled maintenance experience” On early March, I made a an appointment to get my 2014 CX -5 in for the 30k service; on the morning of the appointment, Cynthia Ramirez was the serv On early March, I made a an appointment to get my 2014 CX -5 in for the 30k service; on the morning of the appointment, Cynthia Ramirez was the service person, she had all my paper work ready, she took my vehicle in, text me with the approximate time for the car to be ready and it was ready at the time it was promised just like a Mazda “zoom zoom” I was out on the road in no time to keep enjoying my Mazda. Cynthia Ramirez was very knowledgeable and courteous. More

An excellent experience Well, I took my old Mazda Tribute in for service and discovered the most unfortunate news from Allan Hempel... Terrible engine trouble that would cost Well, I took my old Mazda Tribute in for service and discovered the most unfortunate news from Allan Hempel... Terrible engine trouble that would cost more than half of what Kelly Blue Book said the thing was worth even if it were in pristine condition. So it was time to shop around. I looked around online, searching for the kind of car I wanted. I was under no specific loyalty to Mazda. I did test drive a Mazda CX-5 before leaving and the experience with Ray Maxa was spectacular. I'll be brutally honest, I've never, EVER had a test drive experience like I did with Ray. Not only did Ray encourage me to take the car through it's paces, he pushed me to take the car to emergency situations just to see the safety features and performances. In an empty parking lot I was reluctant to, but eventually encouraged to slam the accelerator until I got to about 50 MPH and then slam the breaks... Did I mention we did this even in the rain? I walked away from that experience knowing exactly how the CX-5 would perform in poor weather. Still, being the responsible car buyer, I left the Jeff Haas Mazda dealership to check out some other dealerships, namely the nearby Toyota and Nissan dealerships. One thing Ray did that spoke volumes was not only was he not pushy about me just signing papers right then, he actively encouraged me to go try the other dealerships, try the other cars out... He is so confident in the Mazda product that he simply stated that he knew I'd be back. So I went... Neither dealership would even consider allowing me to do the 50 to 0 test in their cars. Both dealerships were fairly pushy about trying to get me to sign the papers there, buy the car, save me a trip to the other dealerships (I told each dealership that they were my first visit to get their reactions/opinions about the other cars I had in mind). The Toyota dealership was probably the most funny with their response. They offered to sell me a used CX-5 they had just to save me the trip to Jeff Haas Mazda... Well, long story short, I'm the proud new owner of a 2015 Mazda CX-5. Ray was my primary contact, but I also had interactions with a few others, including Rob Morrison and Larry Bennett, Allan Hempel in Service, as well as a few others in the front office whose names I don't see on the list. Unfortunately I am awful with names and am not near their business cards at this time but I wanted to get this review out there to show my thanks and appreciation to the wonderful employees at Jeff Haas Mazda. If the rest are remotely as helpful and engaging as those I've tagged, then you honestly can't go wrong. More

Allan Hempel We have trusted our Mazdas to Jeff Haas for over twenty years. Allan Hempel is an excellent manager, always helpful, well informed and very punctual i We have trusted our Mazdas to Jeff Haas for over twenty years. Allan Hempel is an excellent manager, always helpful, well informed and very punctual in getting back to us with our service needs. I trust him and rely on him for advice and a straight story concerning our cars. His many years of experience also allows him to trouble shoot for each of our different Mazda models. I would highly recommend asking for Allan when you come into Jeff Haas. He is the main reason why our relationship with Jeff Haas as a dealership has lasted so long.. More