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Jeff Haas Mazda
Houston, TX
601 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Showing 601 reviews
April 28, 2015
Repeat Customer! My first experience with Mazda autos was two years ago when I purchased a new CX-5 from Phillip Brown. I could not have gotten a nicer, more knowledg My first experience with Mazda autos was two years ago when I purchased a new CX-5 from Phillip Brown. I could not have gotten a nicer, more knowledgeable salesman! The process was smooth and professional. A couple of weeks ago I contacted Phillip and told him I wanted to trade in my CX-5 for a new MX-5 Miata. Phillip went above and beyond the call of duty to secure the exact model I was looking for and I took delivery last Friday. If you are looking for a new Mazda, I highly recommend Phillip Brown at Jeff Haas Mazda! More
by Mary Martinez
Employees Worked With
Phillip Brown
April 15, 2015
Allan Hempel My experience as always outstanding. I would go nowhere else with my car!! Allan is honest and trustworthy. I know that Allan and his team will always My experience as always outstanding. I would go nowhere else with my car!! Allan is honest and trustworthy. I know that Allan and his team will always be there for me. Thank you so much!!! More
by mboitel
Employees Worked With
April 11, 2015
Excellent and efficient customer sevice My experience was exceptional and would refer all of my freinds to Jeff Haas Mazda Dealership. I was a first time buyer and Zack Steele provided me wi My experience was exceptional and would refer all of my freinds to Jeff Haas Mazda Dealership. I was a first time buyer and Zack Steele provided me with outstanding customer service and set me up with a car that I was looking for. I was in and out of the dealership with a new car in less then 3 hours. More
by sbrust86
Employees Worked With
Zachry Steele
April 09, 2015
Service Department My experience when I had to have my car serviced was fabulous. Todd Troublefield in service was amazing!! I did not have a long wait time and he kep My experience when I had to have my car serviced was fabulous. Todd Troublefield in service was amazing!! I did not have a long wait time and he kept me informed throughout the process. More
by Jenny
Employees Worked With
April 09, 2015
Allan Hempel I had a problem for awhile. Took the car to Allen and his team and it was repaired quickly and effectively. I feel like my 2001 Tribute is brand new I had a problem for awhile. Took the car to Allen and his team and it was repaired quickly and effectively. I feel like my 2001 Tribute is brand new. I appreciate good service without a runaround. That's where I go for repairs I can trust. More
by anonymous
Employees Worked With
April 07, 2015
Sales and service Purchased a vehicle from Jeff Hass Mazda used car division. Jay McCurtry was my sales person and Lee Pollock the used car sales manager. It was rela Purchased a vehicle from Jeff Hass Mazda used car division. Jay McCurtry was my sales person and Lee Pollock the used car sales manager. It was relatively painless. Lee Pollock, the used car manager stands behind his vehicles. We had one small issue after the sale and he took care of it right away. He is fair and honest. Would recommend doing business with him if you are looking at used cars. More
by good customer
April 04, 2015
Good Prices, Friendly, Committed to Your Satisfaction I purchased a used vehicle from Jeff Haas missing floor mats. The only way I would do that is with a guarantee that they would supply some, at the tim I purchased a used vehicle from Jeff Haas missing floor mats. The only way I would do that is with a guarantee that they would supply some, at the time of purchase I was assured both by the salesman Gene and the Manager Lee that the "We Owe" agreement I signed with them would be honored fully and promptly within 6 weeks. There were some issues with receiving my floor mats due to Gene leaving Jeff Haas, but upon management becoming aware of this they acted as quickly as possible to make it right. I was impressed by the prompt response to my concerns expressed and can honestly say they cared about me being satisfied fully. Beyond that small issue the staff was friendly, the prices were fair, and the sales process itself was simple and painless. More
by Kirk H
Employees Worked With
Gene Weir, Diego Cronenbold, Lee Pollock
April 03, 2015
VERY HELPFUL AND FRIENDLY AT SERVICE. I HAVE BEEN VISITING THIS DEALERSHIP SINCE TWO YEARS AGO AND I AM VERY IMPRESSED WITH THE CUSTOMER SERVICE FROM TODD TROUBLEFIELD . HIS PUNCTUALITY I HAVE BEEN VISITING THIS DEALERSHIP SINCE TWO YEARS AGO AND I AM VERY IMPRESSED WITH THE CUSTOMER SERVICE FROM TODD TROUBLEFIELD . HIS PUNCTUALITY HAS SAVED ME VALUABLE TIME AND UNTIL NOW I HAVE ENJOYED GOOD SERVICE ON THE CAR. THANK YOU VERY MUCH, GLENN RECORDS More
by Glenn Records
Employees Worked With
April 02, 2015
Great finance department! We went in about a week ago to buy a Mazda3, this was our second time back to buy a car. We came back because we knew the place and new the price. Eve We went in about a week ago to buy a Mazda3, this was our second time back to buy a car. We came back because we knew the place and new the price. Even through that, I would recommend this place mainly just for the finance department. Danyel was incredibly friendly, so sweet and nice. She wasn't pushy and she listened to what we had to say. She made the entire process worth it. She was very well organized and had everything ready for us. More
by lhdang
Employees Worked With
Danyel,
April 01, 2015
Time Saver! I am very pressed for time...as are many people. I work near BW8/Southwest Freeway so I always make an appointment with Todd Troublefield to get my I am very pressed for time...as are many people. I work near BW8/Southwest Freeway so I always make an appointment with Todd Troublefield to get my maintenance work done on my Mazda CS-5 (at the I-10 location). We have it worked out so I can drop it off before lunch and then pick it up after lunch. I need my car every day and do not have the luxury of leaving it for the entire day. Todd has been great working with me to get everything done. Pete K. More
by Kreutzpw
Employees Worked With
