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Jeff Haas Mazda

Houston, TX

3.6
601 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 601 reviews

July 18, 2015

I'm in love with my Mazda I had an excellent experience at Jeff Haas Mazda. Nathan Oradat is the go to guy for used cars he helped me through the process of getting my Mazda CX More

by NapturallyDae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Oradat
Jul 21, 2015 -

Jeff Haas Mazda responded

We are so pleased to hear Nathan was able to make your experience great during your visit! Enjoy your CX-7, and we hope to see you again in the future for all of your vehicle needs. Thank you for choosing Jeff Haas Mazda!

July 07, 2015

Needs lesson in work ethics. I have a complaint against your salesman, Ray Maxa. I had come there yesterday (7/6/2015) for a test drive of the Mazda 3. I enjoyed the test drive an More

by Test_Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Maxa
Jul 21, 2015 -

Jeff Haas Mazda responded

Thank you for your feedback. We do our best to make customer service our #1 priority, and sincerely apologize for the misunderstanding with our salesman. We hope you might give us a second chance in the future to provide you with the excellent customer service we are known for. Thank you for the opportunity to do business.

July 02, 2015

Excellent dealership in all areas! We had a great experience at Jeff Haas Mazda with Todd Troublefield. He identified my problem for me and gave me warranty number to call while I was t More

by ElizabethC
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
Jul 06, 2015 -

Jeff Haas Mazda responded

Thank you Elizabeth for your kind feedback! We are thrilled to hear that you have purchased 3 Mazdas from us, and have had little trouble with them! We value your loyalty, and look forward to your next return!

June 28, 2015

Extremely satisfied I was very impressed with how cordial and efficient Cynthia Ramirez was the day I brought my SUV in for service. She identified the problem even befor More

by Car_enthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2015 -

Jeff Haas Mazda responded

We are so pleased to hear that Cynthia was able to help you with the service for your SUV! We hope that you love your new vehicle, and we appreciate you doing business with us! Thank you for choosing Jeff Haas Mazda!

June 18, 2015

Excellent I was going to Jeff Haas Mazda for my last three services. They are doing great job. Everything from scheduling an appointment to taking back your car More

by Slam2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2015 -

Jeff Haas Mazda responded

Thank you for your feedback! We appreciate your kind words, and look forward to your next visit with us!

June 13, 2015

Great Experience - Will buy my next car here ! Ray Maxa was what made the deal ! He was very knowledgeable regarding specifics of his product and very patient with me ! No problems - Will advise More

by Jerryd42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Maxa
Jun 16, 2015 -

Jeff Haas Mazda responded

Thank you for your feedback! We are pleased to hear that Ray was so helpful, and we hope that you continue to choose Jeff Haas Mazda for your future car shopping and maintenance needs! We hope you have a wonderful day!

June 08, 2015

Above average service I have always had a great experience dealing with Cynthia Ramirez. She is always willing to go the extra mile. Whenever I have called with an issue More

by Evanskel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 12, 2015 -

Jeff Haas Mazda responded

Thank you for your feedback! We agree! Cynthia, along with the rest of our qualified staff members, are truly friendly and helpful. We strive to provide great customer service for each of our visitors. We look forward to seeing you again for your car maintenance needs.

June 07, 2015

Great Service Great service from Robert Cunningham...prompt, informative, professional and friendly. Financial Services and and the final walk through on the detail More

by Afostera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cunningham
Jun 12, 2015 -

Jeff Haas Mazda responded

Thank you for your 5-star review! We appreciate your business, and hope that you enjoyed your experience with us as we strive to provide exceptional customer service skills.

June 04, 2015

New CX5 I had a great experience in buying my CX5 from Jeff Haas. I had a CX7 before and it got totalled. I shopped aroind but ended up coming back to Mazda. More

by CKalinec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 03, 2015

Excellent Maintenance Service Todd Troublefield scheduled my service exactly when I wanted it without any hesitation. When I arrived, he greeted me pleasantly, discussed what neede More

by kitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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