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Jeff Haas Mazda

Houston, TX

3.6
601 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the ...
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11222 Katy Freeway

Houston, TX

77043

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Showing 601 reviews

August 23, 2015

Changed my mind about Car Dealers. Taylor Domingue was my sales rep. No hassle at all. I emailed Taylor I wanted to look at the 2008 Mazda Cx9 he had in stock that I saw on Carfax after More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Domingue
Aug 24, 2015 -

Jeff Haas Mazda responded

Thank you so much for posting your story, Sandy! We always love hearing back from our customers, especially stories such as yours! We're so glad Taylor was able to make your car buying experience a special one. Customer service is always our top priority, and Taylor is no stranger to top-notch service. We sincerely thank you for taking the time to leave us a review, and are truly glad you love your new CX-9. Thank you for choosing Jeff Haas Mazda!!

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August 15, 2015

Disappointed We were all set to buy a new 2016 CX-5 from Jeff Haas and made a down payment until they tried to stick one to us with 180 miles on the odometer! To More

by Oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 29, 2015 -

Jeff Haas Mazda responded

We are so sorry about your experience. Miles on new cars are common. with short inventorys of popular units, dealers trade among theirselves to get customers the exact units they want. Plus test drives. Here at Jeff Haas Mazda, we proud ourselves in low prices without adding all the extras other dealers do. All of our cars come with lifetime engine warranty, free state inspections, free towing, pit stops at zero cost to our customers. We are glad you got the unit you wanted and will be here to help you with anything you may need in the future. Todd Crabtree Jeff Haas Mazda

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August 09, 2015

15000 mile service The service area was well organized and they get the job done right and on time. However, my observation is that the service advisors were spending mo More

by MX-5 Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 11, 2015 -

Jeff Haas Mazda responded

Thank you so much for the review! It was our pleasure ensuring your vehicle servicing was done quickly and on time for your 15,000 mile service! We sincerely appreciate you taking the time to leave us your feedback and rating, and hope to see you again the next time your vehicle needs servicing! Thank you for choosing Jeff Haas Mazda!

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August 02, 2015

Extraordinary service experience is my expectation. We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and th More

by mfleming007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Jeff Haas Mazda responded

Wow!! We really love hearing customer stories like yours. We agree, we've enjoyed every bit of this 20 year relationship, and we couldn't be more thankful for your continued business! We are so pleased to know you enjoy the service Allan and his team have given you and your family for so long. Thank you for always choosing us at Jeff Haas Mazda!

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August 02, 2015

Good Negotiation and Service Last week, my wife and I bought second car at Jeff Hass Mazda. At first we just looked around compact car. But we met Mr. Robert Deleon and began nego More

by cgrnavy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Deleon,
Aug 03, 2015 -

Jeff Haas Mazda responded

Thank you for the review! We're glad to hear Robert was able to help you and your wife find your perfect vehicle! We hope to see you both in the future next time either of your cars need an oil change or tune-up. Thank you for choosing Jeff Haas Mazda! Enjoy your new car!

July 31, 2015

"Busy today... come back later.." I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the More

by Xperiences
Customer Service
Recommend Dealer
No
Employees Worked With
Other - not known
July 27, 2015

Friendly, Efficient Service The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. N More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 28, 2015 -

Jeff Haas Mazda responded

Thank you for your wonderful feedback, Jerry! We're very glad to hear Cynthia could help make your recent visit to our service department a smooth one! We appreciate you taking the time to leave us a review, and hope to see you again in the future for any of your vehicle needs! Thank you for choosing Jeff Haas.

July 22, 2015

Exceptional customer service I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and s More

by Kenah
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2015 -

Jeff Haas Mazda responded

Thank you for your review! We appreciate your feedback and we are thrilled to hear that Cynthia was such great assistance to you! Have a great day!

July 19, 2015

10000 mile service Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the ser More

by alp1635
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 21, 2015 -

Jeff Haas Mazda responded

Thank you so much for taking the time to leave us a review! We're very glad to hear Cynthia was able to get you in and taken care of quickly. We know you could take your car anywhere for service, but we appreciate you for coming to Jeff Haas Mazda. We hope to see you again next time you need anything!

July 19, 2015

Legitness Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of More

by Frankie10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 21, 2015 -

Jeff Haas Mazda responded

Thank you for leaving your review, Frankie! We sincerely appreciate your recommendation, and we look forward to taking care of all of your future vehicle needs. Thanks for choosing Jeff Haas Mazda!

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