Jeff Haas Mazda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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"Busy today... come back later.." I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the last date of the month they had no time for appraisals and that I would be better off coming in the next day or at a later date. When I told the guy on the phone that I was hoping to get it done on the same day, I was told they didnt have time. Finally I told him if that was the case I would call up another mazda dealer. To this the person on the phone just said "okay" and disconnected the line. No apologies, no saying sorry, not even a trace or a hint showing his inability to help me out. It was as if he wasnt even interested in talking to me or getting my business. That was the worst kind of salesmanship I have seen. Such people should never be asked to deal with customers. More
Friendly, Efficient Service The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. N The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. No hard sell on a myriad of services that I don't really need. Just good, efficient service. Cynthia Ramirez was my service advisor and she did an excellent job. Thanks again for being a great Mazda dealership. More
Exceptional customer service I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and s I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and she called me back to let me know when my vehicle had arrived. The service dept quickly confirmed the suspected problem. Cynthia was very responsive to all my needs and requests. My vehicle was ready in the estimated time range she gave me. She showed great care, concern and professionalism. I would definitely request her again to be my service rep. More
Legitness Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of the good work they done for me! More
10000 mile service Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the ser Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the service that I needed and even got me a discount. She was very thoughtful as well: when she was about to leave for the day, she took the time to come to me and let me know she was leaving and how everything was going. Great service for my car as well. More
I'm in love with my Mazda I had an excellent experience at Jeff Haas Mazda. Nathan Oradat is the go to guy for used cars he helped me through the process of getting my Mazda CX I had an excellent experience at Jeff Haas Mazda. Nathan Oradat is the go to guy for used cars he helped me through the process of getting my Mazda CX-7. He also went above and beyond to make sure that I was satified with my purchase and you do not get great customer service like that very often. More
Needs lesson in work ethics. I have a complaint against your salesman, Ray Maxa. I had come there yesterday (7/6/2015) for a test drive of the Mazda 3. I enjoyed the test drive an I have a complaint against your salesman, Ray Maxa. I had come there yesterday (7/6/2015) for a test drive of the Mazda 3. I enjoyed the test drive and appreciate the detailed feature and technical information provided by Ray. I explained to him that I was also going to test drive a Volkswagen Jetta after visiting him. After he gave me his pricing and going all negative about the Jetta, I told him that I will call him if I was going to purchase from him. I then purchased the Jetta and hence didn't call him. He claims that I was going to call him in either situation, but I don't agree with that. A little while ago (today, 7/7/2015 around Noon), Ray called me to ask about what I did. So I told him that I purchased the Jetta. He was furious for not calling him last night, "buying a crappy car" (his own words) and hung up the phone, even before giving me an opportunity to respond to his verbal assault. In business, you win some deals and you lose some others. I am in the service industry too and hence know this first hand. But his behavior is not acceptable. For someone who spent time talking to me about his personal life, I don't appreciate this way of handling a loss of sale and treating someone badly who came in for a test drive. Ray Maxa needs a lesson in work ethics. I do hope this message reaches the Manager and he gets coached on not treating people the way he did. More
Excellent dealership in all areas! We had a great experience at Jeff Haas Mazda with Todd Troublefield. He identified my problem for me and gave me warranty number to call while I was t We had a great experience at Jeff Haas Mazda with Todd Troublefield. He identified my problem for me and gave me warranty number to call while I was there on a previous visit. Then when I came in for window motor repair it was quick, scheduled, and painless. We own 4 mazdas, 3 of them purchased from Jeff haas and have had nothing but great experiences there with very little mechanical issues at all. I will by my next car there as well! More
Extremely satisfied I was very impressed with how cordial and efficient Cynthia Ramirez was the day I brought my SUV in for service. She identified the problem even befor I was very impressed with how cordial and efficient Cynthia Ramirez was the day I brought my SUV in for service. She identified the problem even before my car was serviced. Because of her friendliness we chose to purchase a new vehicle from Jeff Hass that day. More
Excellent I was going to Jeff Haas Mazda for my last three services. They are doing great job. Everything from scheduling an appointment to taking back your car I was going to Jeff Haas Mazda for my last three services. They are doing great job. Everything from scheduling an appointment to taking back your car is a pleasure. And reason for that is Allan Hempel. He made service as easy as it can be. Very professional, polite, knows his job to the smallest details. I would highly recommend him as a service manager and will stay with JH Mazda in future. More