
Jeff Haas Mazda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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Changed my mind about Car Dealers. Taylor Domingue was my sales rep. No hassle at all. I emailed Taylor I wanted to look at the 2008 Mazda Cx9 he had in stock that I saw on Carfax after Taylor Domingue was my sales rep. No hassle at all. I emailed Taylor I wanted to look at the 2008 Mazda Cx9 he had in stock that I saw on Carfax after reading Car and Driver best used cars to own. We set up a time and he greeted me ( Didn't hand me off to someone else). We went out to look at it and he just sat in the passengers seat and answered any questions I had. We just drove around the parking lot and I liked it. We went in his office and he has a sign on his wall that made me " Not" think twice and sign the papers right there! It says: The car you looked at today and will think about tomorrow, is the same car some one looked at yesterday and will buy today! Well it was such a good looking USED 2008 and the price was right, no haggle, just what I could afford! Because I bought on the spot Taylor wanted to have it detailed so I left it for a few days and was more impressed when I saw her all "Glammed" up lol . Best buying experience I have ever had. Thank you Taylor. More
Disappointed We were all set to buy a new 2016 CX-5 from Jeff Haas and made a down payment until they tried to stick one to us with 180 miles on the odometer! To We were all set to buy a new 2016 CX-5 from Jeff Haas and made a down payment until they tried to stick one to us with 180 miles on the odometer! To my surprise, our salesman made no effort to look for a brand new CX-5. It was like, take this high mileage "new" car or no deal! Gladly, we chose the latter and went to our second choice of dealership - Russell & Smith. Guess what? We got a better deal on a new CX-5 with only 3 miles on the odometer and more features at a lower price with Russell & Smith which turned out to be the best choice! More
15000 mile service The service area was well organized and they get the job done right and on time. However, my observation is that the service advisors were spending mo The service area was well organized and they get the job done right and on time. However, my observation is that the service advisors were spending most of their time typing. That's an indication to me of excessive influence of legal xxxxxxx. Their agenda is to generate documentation to provide legal cover to evade responsibility rather than to improve service and customer relations. More
Extraordinary service experience is my expectation. We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and th We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and this dealership date back more than 20 years and I refer friends and family to him for maintenance and repair. This is where we'll buy our next car as a result of a great long-term relationship. More
Good Negotiation and Service Last week, my wife and I bought second car at Jeff Hass Mazda. At first we just looked around compact car. But we met Mr. Robert Deleon and began nego Last week, my wife and I bought second car at Jeff Hass Mazda. At first we just looked around compact car. But we met Mr. Robert Deleon and began negotiation. I'm a particular person when purchasing a car. We had negotiated for a long time. However he didn't hert my feeling and understood my opinion. After contract to buy a car, I requested washing the car several times a day and he accepted it every times without any complaint. In this regard, If you are looking for a dealer, I commend Mr. Robert Deleon to you without reservation. More
"Busy today... come back later.." I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the last date of the month they had no time for appraisals and that I would be better off coming in the next day or at a later date. When I told the guy on the phone that I was hoping to get it done on the same day, I was told they didnt have time. Finally I told him if that was the case I would call up another mazda dealer. To this the person on the phone just said "okay" and disconnected the line. No apologies, no saying sorry, not even a trace or a hint showing his inability to help me out. It was as if he wasnt even interested in talking to me or getting my business. That was the worst kind of salesmanship I have seen. Such people should never be asked to deal with customers. More
Friendly, Efficient Service The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. N The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. No hard sell on a myriad of services that I don't really need. Just good, efficient service. Cynthia Ramirez was my service advisor and she did an excellent job. Thanks again for being a great Mazda dealership. More
Exceptional customer service I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and s I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and she called me back to let me know when my vehicle had arrived. The service dept quickly confirmed the suspected problem. Cynthia was very responsive to all my needs and requests. My vehicle was ready in the estimated time range she gave me. She showed great care, concern and professionalism. I would definitely request her again to be my service rep. More
10000 mile service Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the ser Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the service that I needed and even got me a discount. She was very thoughtful as well: when she was about to leave for the day, she took the time to come to me and let me know she was leaving and how everything was going. Great service for my car as well. More
Legitness Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of the good work they done for me! More