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Jeff Haas Mazda

Houston, TX

3.6
596 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 596 reviews

July 31, 2015

"Busy today... come back later.." I called them up because I wanted to get an appraisal on a Mazda vehicle that I was planning on selling off. I was told by some guy that it being the More

by Xperiences
Customer Service
Recommend Dealer
No
Employees Worked With
Other - not known
July 27, 2015

Friendly, Efficient Service The service department lead by Keith Cline is the reason I buy from Jeff Haas Mazda. My last visit was excellent. Just went in for an oil change. N More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 28, 2015 -

Jeff Haas Mazda responded

Thank you for your wonderful feedback, Jerry! We're very glad to hear Cynthia could help make your recent visit to our service department a smooth one! We appreciate you taking the time to leave us a review, and hope to see you again in the future for any of your vehicle needs! Thank you for choosing Jeff Haas.

July 22, 2015

Exceptional customer service I had my vehicle towed to the dealership and Cynthia Ramirez happened to receive my call to inform them it was on the way. She was very friendly and s More

by Kenah
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2015 -

Jeff Haas Mazda responded

Thank you for your review! We appreciate your feedback and we are thrilled to hear that Cynthia was such great assistance to you! Have a great day!

July 19, 2015

Legitness Everything worked out for me great service! Very hard workers and everyone was polite and very helpful! I recommend this place so many times cause of More

by Frankie10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 21, 2015 -

Jeff Haas Mazda responded

Thank you for leaving your review, Frankie! We sincerely appreciate your recommendation, and we look forward to taking care of all of your future vehicle needs. Thanks for choosing Jeff Haas Mazda!

July 19, 2015

10000 mile service Cynthia Ramirez took care of my appointment. She was very nice and friendly and took care of me as soon as I showed up. She helped me identify the ser More

by alp1635
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 21, 2015 -

Jeff Haas Mazda responded

Thank you so much for taking the time to leave us a review! We're very glad to hear Cynthia was able to get you in and taken care of quickly. We know you could take your car anywhere for service, but we appreciate you for coming to Jeff Haas Mazda. We hope to see you again next time you need anything!

July 18, 2015

I'm in love with my Mazda I had an excellent experience at Jeff Haas Mazda. Nathan Oradat is the go to guy for used cars he helped me through the process of getting my Mazda CX More

by NapturallyDae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Oradat
Jul 21, 2015 -

Jeff Haas Mazda responded

We are so pleased to hear Nathan was able to make your experience great during your visit! Enjoy your CX-7, and we hope to see you again in the future for all of your vehicle needs. Thank you for choosing Jeff Haas Mazda!

July 07, 2015

Needs lesson in work ethics. I have a complaint against your salesman, Ray Maxa. I had come there yesterday (7/6/2015) for a test drive of the Mazda 3. I enjoyed the test drive an More

by Test_Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Maxa
Jul 21, 2015 -

Jeff Haas Mazda responded

Thank you for your feedback. We do our best to make customer service our #1 priority, and sincerely apologize for the misunderstanding with our salesman. We hope you might give us a second chance in the future to provide you with the excellent customer service we are known for. Thank you for the opportunity to do business.

July 02, 2015

Excellent dealership in all areas! We had a great experience at Jeff Haas Mazda with Todd Troublefield. He identified my problem for me and gave me warranty number to call while I was t More

by ElizabethC
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
Jul 06, 2015 -

Jeff Haas Mazda responded

Thank you Elizabeth for your kind feedback! We are thrilled to hear that you have purchased 3 Mazdas from us, and have had little trouble with them! We value your loyalty, and look forward to your next return!

June 28, 2015

Extremely satisfied I was very impressed with how cordial and efficient Cynthia Ramirez was the day I brought my SUV in for service. She identified the problem even befor More

by Car_enthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2015 -

Jeff Haas Mazda responded

We are so pleased to hear that Cynthia was able to help you with the service for your SUV! We hope that you love your new vehicle, and we appreciate you doing business with us! Thank you for choosing Jeff Haas Mazda!

June 18, 2015

Excellent I was going to Jeff Haas Mazda for my last three services. They are doing great job. Everything from scheduling an appointment to taking back your car More

by Slam2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2015 -

Jeff Haas Mazda responded

Thank you for your feedback! We appreciate your kind words, and look forward to your next visit with us!

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