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Jeff Haas Mazda

Houston, TX

3.6
601 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 601 reviews

October 28, 2015

OUTSTANDING CUSTOMER SERVICE!! Cynthia Ramirez is amazing and provides outstanding customer service consistently. I don't get too upset when my car needs service because I know my More

by Janboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2015 -

Jeff Haas Mazda responded

Thank you so much for your review! We always love hearing about great customer experiences such as yours. Cynthia always provides top-notch service, and we're glad to hear your experience was no different. We look forward to seeing you again next time. Thank you for choosing Jeff Haas Mazda!

October 19, 2015

service If you understand what is required for servicing a vehicle. Service is just outstanding Wverything is explain before the setvice Nice and professio More

by leo taurus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2015 -

Jeff Haas Mazda responded

Thank you for your feedback! We always love hearing back from our customers. We hope you'll come and see us next time you're in need of a vehicle service checkup. Thank you for choosing Jeff Haas Mazda!

October 16, 2015

Great experience working with Cuong Nguyen I had no intentions of purchasing a Mazda as quickly as I did; however, Cuong Nguyen in the previously owned car department was so knowledgeable and c More

by DanaDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Pollock, Coung Nguyen
Oct 19, 2015 -

Jeff Haas Mazda responded

This is so wonderful to hear, Dana! We're glad to hear you love your CX-9, and that Cuong was able to make your car buying experience a great one. Thank you for taking the time to leave us your review, and for the recommendation. We hope to see you back again anytime you're in need of a service checkup on your CX-9. Thank you for choosing Jeff Haas Mazda!

October 15, 2015

Trust means a lot! I own a 2008 Miata, and have been taking it to Jeff Haas Mazda for service for many years. Todd Troublefield has been my advisor, and he has always b More

by Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2015 -

Jeff Haas Mazda responded

Thank you for your wonderful feedback! We sincerely appreciate your kind words, and loyalty to our service department. We understand trust is a huge thing when it comes to something you own, which is why we're so happy to know why you've continued to choose us all these years. It's always our pleasure ensuring your '08 Miata runs like a champ each time it leaves our service bay. Thank you for choosing Jeff Haas Mazda, and see you next time!

October 08, 2015

Grade AAA dealer I have owned my Mazda 6 since 2010. It was bought used at this dealership from Charles Simon. Charles is a very nice guy to talk with and shoots stra More

by birdman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 09, 2015 -

Jeff Haas Mazda responded

We can't thank you enough for being such a loyal customer of ours these past 5 years. Thank you for your kind words and feedback, it's always our pleasure making sure your car is taken care of when it's in our care. We're so glad to hear you love your Mazda6 and the service you receive from us at Jeff Haas Mazda! We look forward to seeing you back again soon!

September 29, 2015

RedRose - My Mazda3 First time owner of a Mazda vehicle. Completely enjoying the experience. "RedRose" is awesome and I would definitely recommend this dealership and Phi More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Brown
Sep 30, 2015 -

Jeff Haas Mazda responded

We're so glad to hear you absolutely love your new Mazda3! We can't thank you enough for taking the time to leave us your feedback. We hope to see you back again anytime you're in need of a service checkup for your new Mazda. Thank you for the review and for choosing Jeff Haas Mazda!

September 16, 2015

Always great service! Todd Troublefield has been our service advisor since 2010 and always takes care of us. Any time we have called to ask a question or get a suggestion More

by bnvest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2015 -

Jeff Haas Mazda responded

Thank you for the wonderful review! We're always so grateful when we hear such great stories from our loyal customers. Todd is a great example of how much we appreciate our customers, and we are glad to hear he's been your go-to service guy for the past 5 years. Thank you for taking the time to leave us your feedback, and we sincerely look forward to the next time your vehicles are in need of a service checkup. Thank you for choosing Jeff Haas Mazda!

September 15, 2015

Carlos Guzman - Thank You. Carlos has been my Service Advisor with my Mazda Tribute (2001) and now with my new Mazda CX-5 (2015). He is the reason I bought my new car at Jeff More

by PMurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2015 -

Jeff Haas Mazda responded

We always love hearing these great stories from our customers! We can't thank you enough for continuing to choose our service department throughout the years. Great customer service is something we have always prided ourselves on, and it always leaves a smile on our face knowing how appreciative our loyal customers like yourself are. Thank you for taking the time to leave us a review, and more importantly, for choosing us at Jeff Haas Mazda. We look forward to taking care of you the next time you're in need of a service checkup!

September 07, 2015

As painless as possible! Great people! Traded in a car that we still owed money on for a smaller, cheaper car. Worked with Raymond, and he is hands down the best car salesman I have ever h More

by rexeven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Oliver
Sep 08, 2015 -

Jeff Haas Mazda responded

Thank you for the review! We're so glad to hear you were able to find the perfect car for you and your family. Great customer service is something we're very proud of, and we know Raymond is no stranger to providing that! We can't thank you enough for taking the time to leave us a review, and we sincerely hope you love your new car! Thank you for choosing Jeff Haas Mazda!

September 04, 2015

Great Experience! As a first time car buyer, I was not sure what to expect, but Charles Silmon and Jeff Haas Mazdza made the process very easy. I bought a 2016 Mazda6, More

by Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 08, 2015 -

Jeff Haas Mazda responded

Hey Austin, thank you for the review! We're stoked to hear Charles could help make your first-ever car buying experience a great one! Thanks for taking the time to leave your feedback, and we hope to see you again next time you're in need of a vehicle service checkup! We hope you love your new Mazda6! Thank you for choosing Jeff Haas Mazda as your first-ever car buying destination!

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