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Jeff Haas Mazda

Houston, TX

3.6
596 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 596 reviews

September 29, 2015

RedRose - My Mazda3 First time owner of a Mazda vehicle. Completely enjoying the experience. "RedRose" is awesome and I would definitely recommend this dealership and Phi More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Brown
Sep 30, 2015 -

Jeff Haas Mazda responded

We're so glad to hear you absolutely love your new Mazda3! We can't thank you enough for taking the time to leave us your feedback. We hope to see you back again anytime you're in need of a service checkup for your new Mazda. Thank you for the review and for choosing Jeff Haas Mazda!

September 16, 2015

Always great service! Todd Troublefield has been our service advisor since 2010 and always takes care of us. Any time we have called to ask a question or get a suggestion More

by bnvest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2015 -

Jeff Haas Mazda responded

Thank you for the wonderful review! We're always so grateful when we hear such great stories from our loyal customers. Todd is a great example of how much we appreciate our customers, and we are glad to hear he's been your go-to service guy for the past 5 years. Thank you for taking the time to leave us your feedback, and we sincerely look forward to the next time your vehicles are in need of a service checkup. Thank you for choosing Jeff Haas Mazda!

September 15, 2015

Carlos Guzman - Thank You. Carlos has been my Service Advisor with my Mazda Tribute (2001) and now with my new Mazda CX-5 (2015). He is the reason I bought my new car at Jeff More

by PMurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2015 -

Jeff Haas Mazda responded

We always love hearing these great stories from our customers! We can't thank you enough for continuing to choose our service department throughout the years. Great customer service is something we have always prided ourselves on, and it always leaves a smile on our face knowing how appreciative our loyal customers like yourself are. Thank you for taking the time to leave us a review, and more importantly, for choosing us at Jeff Haas Mazda. We look forward to taking care of you the next time you're in need of a service checkup!

September 07, 2015

As painless as possible! Great people! Traded in a car that we still owed money on for a smaller, cheaper car. Worked with Raymond, and he is hands down the best car salesman I have ever h More

by rexeven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Oliver
Sep 08, 2015 -

Jeff Haas Mazda responded

Thank you for the review! We're so glad to hear you were able to find the perfect car for you and your family. Great customer service is something we're very proud of, and we know Raymond is no stranger to providing that! We can't thank you enough for taking the time to leave us a review, and we sincerely hope you love your new car! Thank you for choosing Jeff Haas Mazda!

September 04, 2015

Great Experience! As a first time car buyer, I was not sure what to expect, but Charles Silmon and Jeff Haas Mazdza made the process very easy. I bought a 2016 Mazda6, More

by Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 08, 2015 -

Jeff Haas Mazda responded

Hey Austin, thank you for the review! We're stoked to hear Charles could help make your first-ever car buying experience a great one! Thanks for taking the time to leave your feedback, and we hope to see you again next time you're in need of a vehicle service checkup! We hope you love your new Mazda6! Thank you for choosing Jeff Haas Mazda as your first-ever car buying destination!

August 23, 2015

Changed my mind about Car Dealers. Taylor Domingue was my sales rep. No hassle at all. I emailed Taylor I wanted to look at the 2008 Mazda Cx9 he had in stock that I saw on Carfax after More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Domingue
Aug 24, 2015 -

Jeff Haas Mazda responded

Thank you so much for posting your story, Sandy! We always love hearing back from our customers, especially stories such as yours! We're so glad Taylor was able to make your car buying experience a special one. Customer service is always our top priority, and Taylor is no stranger to top-notch service. We sincerely thank you for taking the time to leave us a review, and are truly glad you love your new CX-9. Thank you for choosing Jeff Haas Mazda!!

August 15, 2015

Disappointed We were all set to buy a new 2016 CX-5 from Jeff Haas and made a down payment until they tried to stick one to us with 180 miles on the odometer! To More

by Oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 29, 2015 -

Jeff Haas Mazda responded

We are so sorry about your experience. Miles on new cars are common. with short inventorys of popular units, dealers trade among theirselves to get customers the exact units they want. Plus test drives. Here at Jeff Haas Mazda, we proud ourselves in low prices without adding all the extras other dealers do. All of our cars come with lifetime engine warranty, free state inspections, free towing, pit stops at zero cost to our customers. We are glad you got the unit you wanted and will be here to help you with anything you may need in the future. Todd Crabtree Jeff Haas Mazda

August 09, 2015

15000 mile service The service area was well organized and they get the job done right and on time. However, my observation is that the service advisors were spending mo More

by MX-5 Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 11, 2015 -

Jeff Haas Mazda responded

Thank you so much for the review! It was our pleasure ensuring your vehicle servicing was done quickly and on time for your 15,000 mile service! We sincerely appreciate you taking the time to leave us your feedback and rating, and hope to see you again the next time your vehicle needs servicing! Thank you for choosing Jeff Haas Mazda!

August 02, 2015

Extraordinary service experience is my expectation. We service both of our Mazdas at Jeff Haas and rely on Allan Hempel for advice as these vehicles reach 60,000 miles. Our experience with Allan and th More

by mfleming007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Jeff Haas Mazda responded

Wow!! We really love hearing customer stories like yours. We agree, we've enjoyed every bit of this 20 year relationship, and we couldn't be more thankful for your continued business! We are so pleased to know you enjoy the service Allan and his team have given you and your family for so long. Thank you for always choosing us at Jeff Haas Mazda!

August 02, 2015

Good Negotiation and Service Last week, my wife and I bought second car at Jeff Hass Mazda. At first we just looked around compact car. But we met Mr. Robert Deleon and began nego More

by cgrnavy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Deleon,
Aug 03, 2015 -

Jeff Haas Mazda responded

Thank you for the review! We're glad to hear Robert was able to help you and your wife find your perfect vehicle! We hope to see you both in the future next time either of your cars need an oil change or tune-up. Thank you for choosing Jeff Haas Mazda! Enjoy your new car!

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