Jeff Haas Mazda

Excellent service! I was in for the first time on Friday, the week before Thanksgiving. I was in and out in 30 minutes. Todd took the time to explain everything and answ I was in for the first time on Friday, the week before Thanksgiving. I was in and out in 30 minutes. Todd took the time to explain everything and answered all my questions. I'll be baackkk. I have to share, I was at a Ford dealership later that day for a tire repair on my husbands car. After waiting for an hour I found my service advisor. He wasn't told I was there, he also told me they can't get to me for 2 hours!! After much conversation, I mentioned I was at JH Mazda and they got me in and out in 30 minutes. He got me right in. Lol More

Excellent experience This was my first time at Jeff Haas Mazada and my experience was amazing from the minute I set foot on the lot to leaving in my new car. Robert Cunnin This was my first time at Jeff Haas Mazada and my experience was amazing from the minute I set foot on the lot to leaving in my new car. Robert Cunningham helped me from start to finish and was so helpful. I highly recommend Jeff Haas and Robert! More

New Car Much Thanks to Edward Walker at Jeff Haas Mazda who made buying my new car an easy experience . I love my new Mazda 6! Ed is very knowledgable and no Much Thanks to Edward Walker at Jeff Haas Mazda who made buying my new car an easy experience . I love my new Mazda 6! Ed is very knowledgable and not aggressive. He listened and found me exactly what I wanted. The entire staff was professional and treated me with respect and did not waste my time. They were honest and I would recommend anyone who was serious about making a Mazda purchase stop by and see Ed Walker he will treat you right! More

Outstanding Service! I am writing to give a huge "thumbs up" to service advisor Jessica McCaffrey, who was in charge of my 30,000 warranty service at Jeff Haas Mazda. I in I am writing to give a huge "thumbs up" to service advisor Jessica McCaffrey, who was in charge of my 30,000 warranty service at Jeff Haas Mazda. I initially took my car in on Wednesday, the day before Thanksgiving, without an appointment. Jessica explained that she would do her best to fit me in that day when she could, but because it was so busy at the dealership, she suggested that instead of waiting I might be better off bringing my car back on Friday, a recommendation I decided to follow. When I returned to Jeff Haas today, Jessica remembered me and greeted me as soon as I entered the service department. She immediately took my car back to the service area. After approximately 45 minutes, she mentioned a few additional items recommended by the service technician, and I agreed to have two filters replaced. During our brief discussion, I asked Jessica about the possibility of using a dealership coupon I had downloaded; she not only agreed, but suggested that I use a different coupon that offered even more savings. I was incredibly impressed with her willingness to help me consider the different discount options offered by the dealer. When my car was finished, it was immaculate--and looked like new: Jessica had asked the service area to run my car through the car wash, another service that sets Jeff Haas apart and shows that they care about their customers. I am extremely appreciative of Jessica's efforts on my behalf. She is polite, professional, and attentive. In the past, I have worked with Todd Troublefield, who is also a superb service advisor, but he was off when I stopped by Jeff Haas on Wednesday. I feel fortunate that Jessica was able to step in and do such a terrific job. I'm sure Jeff Haas must value its amazing staff! One other brief note. I purchased my car at Jeff Haas and have consistently had my car serviced there. Recently, I moved, and I considered driving to another dealership closer to home. When I called the other dealership, however, I found out that I couldn't get an appointment for about a week. They were not flexible about scheduling my service; and, unlike Jeff Haas, the person at the other dealership wasn't friendly or helpful. I realized at that moment that I had no desire to go anywhere but Jeff Haas. There is a good reason why Jeff Haas deserves my loyalty and trust. They are an excellent dealership and provide top-notch service! More

This is what customer service is called Carlos Guzman is the best service representative. Always willing to provide a good support when my SUV Mazda services is required. Pls continue and ma Carlos Guzman is the best service representative. Always willing to provide a good support when my SUV Mazda services is required. Pls continue and maintain the best customer service. More

What a dealer should be Lucked into Coung Nyugen after literally ripping up some papers and walking out of a Mazda dealer south of town. In the market for a 2015 model CX5 Lucked into Coung Nyugen after literally ripping up some papers and walking out of a Mazda dealer south of town. In the market for a 2015 model CX5 with relatively low miles which I find out that many local dealers have at about $18k. This is the vehicle that we wanted to buy at first dealer. So after stomping out in the first attempted purchase I get onto Jeff Haas' website and end up with Coung who not only found me exactly what the first dealer had but also an identical 2016 with 20k less miles at a reasonable premium. Then just on the basis of a couple of emails Coung managed to have both the 15 and the 16 all cleaned and ready for our inspection in a matter of a couple of hours. Thought this was usually for anybody to go to this trouble - Coung really had no way of knowing that we were serious buyers. My wife is now the happy driver of the 2016 CX5. Coung Nguyen and Jeff Haas Mazda what a car dealer should be but rarely is! Highly recommended. More

Easy and enjoyable transaction I had Cuong as my dealer. I told him what I was looking for, he pointed me to the right car, test drove it then started the transaction. Simple, quick I had Cuong as my dealer. I told him what I was looking for, he pointed me to the right car, test drove it then started the transaction. Simple, quick service. Enjoyed it. More

Great experience I went to the dealer without a clear view about buying mazda or competition. From the moment I parked my car at the premises till the final hand shake I went to the dealer without a clear view about buying mazda or competition. From the moment I parked my car at the premises till the final hand shake at checkout the experience was great. Ray Malaysia took care of us beginning to end. I wasn't sure about the car but he took me for a drive test and that was the final decision point for me. He didn't push and let me think a take my time. Thanks Ray. More

Wonderful Carlos Guzman is the Best! He went out of is way on a Saturday to give me a ride to get my brothers car while mine was being serviced. That's going ab Carlos Guzman is the Best! He went out of is way on a Saturday to give me a ride to get my brothers car while mine was being serviced. That's going above and beyond. I always take my car to be serviced here even though I bought it from my home town. But my next car purchase will be this dealership. More

Cynthia Ramirez Cynthia is always helpful. Taking my car in for service is not one of my favorite things. But Cynthia makes it a pleasant experience. I always look fo Cynthia is always helpful. Taking my car in for service is not one of my favorite things. But Cynthia makes it a pleasant experience. I always look forward to seeing her. She is knowledgeable and honest. More