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Jeff Haas Mazda

Houston, TX

3.6
596 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 596 reviews

March 29, 2016

Customer satisfaction Todd was professional & had a lot of patience by serving me to the fullest. I was and still satisfied with his approach. Please continue to retain hi More

by Hamza kallon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Pollock
March 25, 2016

Excellent Customer Service I have been a long time customer and I have bought 5 cars from Jeff Haas Mazda. They have always showed excellent customer service. Whenever I have ta More

by GMW827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 09, 2016

Excellent service Todd Troublefield was very helpful. All Mazda service personnel were professional and polite. I am pleased with the service for my 2014 Mazda 6. Tha More

by Charlie 77433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2016 -

Jeff Haas Mazda responded

Thank you for your review! We are so happy to hear that Todd was so helpful and made your car service experience pleasant! We hope you have a wonderful day!

March 01, 2016

quick and easy service with polite staff great service and polite people . the process of getting my new car was quick and easy thanks to Coung Nguyen. would recommend this dealership to ever More

by mwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coung Nguyen
Mar 04, 2016 -

Jeff Haas Mazda responded

We appreciate your review, and we are truly happy to hear that you enjoyed your experience with us! Thank you and have a lovely day!

February 27, 2016

Market Value Prcing If you have intentions of negotiating the price of the car, don't do it here. The salesman was very nice and helpful, but this dealership has a sense More

by gnovotn2
Recommend Dealer
No
Employees Worked With
zack, Coung Nguyen
Mar 14, 2016 -

Jeff Haas Mazda responded

At Jeff Haas Mazda, we are proud of our Market Base Pricing. It means that all customers get our great prices at pre-discounted prices. We price our cars below market, so there is no reason to negotiate. With our pre-discounted pricing, our 125 point inspections on all front line used cars. Life time engine, free towing for life of cars. Our A+ better business rating. We not only sell cars for a great value, in a quick and hassle free style environment.. So if you are looking for a great dealer, with great prices, with no hidden fees, come see why we have been the #1 Mazda dealer in the Houston market for over 25 years .With the highest customer loyalty rates in the city. You buy your first car from us, I am sure you will buy many more from us.

Mar 20, 2016 -

gnovotn2 responded

Thank you for your replies, You mention what you can do to make me happy? Lets make a deal on the Mazda CX-9 Grand Touring (2015 white with gray rims, 8k miles). I noticed that the price has just dropped to 29,900. Its been on the lot for awhile, and I know you would like to sell it and get it off the lot for the new batch of CX-9s. I agree with the loyalty comment, Ive been buying from Sewell Audi for a long time. My wife loves Mazdas, and I would love to bring this car home for her. And if we can make a deal, Im sure we would buy from this dealership again. Let me know what we can do? GN

February 18, 2016

New car joy Just bought a Mazda CX-5 from Sutoyo Sugiharto at Jeff Haas. Very helpful, low pressure salesman. Just what I needed. Two days and already at 250 mil More

by Mazda convert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sutoyo Sugiharto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2016 -

Jeff Haas Mazda responded

Thank you for your review! We are so pleased to hear that you love your new Mazda CX-5, and we look forward to seeing you again!

February 14, 2016

Service I thought I had some suspension damage on my MX-5. I called Todd Troublefield and he got me in immediately. I had it towed in and he took care of the More

by Marymc77063
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2016 -

Jeff Haas Mazda responded

Thank you for your feedback! We truly appreciate your 5-star review, and we are so happy to hear that you are a loyal customer with us! Thank you for trusting Jeff Haas Mazda with your automotive needs! Have a great day!

February 07, 2016

Cynthia Ramirez This is definitely not a fake review as one poster stated. Over the years of owning several cars, jeff Haas Haas is the best dealership I have ever d More

by Donna098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2016 -

Jeff Haas Mazda responded

We appreciate your review, and we are happy to hear that you enjoyed your experience with us! Thank you for choosing Jeff Haas Mazda!

February 03, 2016

Was a joy buying my first car with these folks! I knew I wanted to buy a pre-owned SUV, but had never bought a car before (and by myself!). Not only was I most impressed by the selection of CX-5 ava More

by Liz7B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fuller
Feb 08, 2016 -

Jeff Haas Mazda responded

Thank you for your review! We are so pleased to hear that you enjoyed your experience with us ad we look forward to seeing you again for your car maintenance needs! Have a great day!

January 22, 2016

Absolutely the best I have ever had! Mohamad Rahhal is the man to see at Jeff's Haas Mazda, outstanding salesmanship was provided, I felt totally comfortable with all activities taking pl More

by Kevin64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2016 -

Jeff Haas Mazda responded

Kevin, we are so pleased to hear about your experience with us! Thank you for choosing Jeff Haas Mazda for your new vehicle purchase. We look forward to seeing you again sometime! Have a great day!

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